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March 2024 by Mineh Khachatourian
Amazing place!! Everybody's so nice and they make sure you feel comfortable, safe, heard, and seen. I feel so safe Everytime I come here, and I've been coming here for around 3 years now. Super kind and sweet nurses and employees!The wait time is long, but it's like a personal hospital, so of course it'll take time. That shows how much they care about each and individual patient.I highly recommend this place <3
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February 2024 by Nima Patel
The worst planned parenthood I’ve been to. Service is garbage, they don’t give you any information regarding receiving your results. I was told I’d get my results through my lab. It’s been 2 weeks and I never received any results, so I called. Aqueelah answered the phone, was extremely rude to me, and said I would not get my results unless I go back into the facility and sign up for the portal. Go somewhere else. This place sucks.
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February 2024 by Nané Sirekan
Great staff, great providers. Clean. Friendly. Helpful. Idk why so many bad reviews. A lot of people end up showing up late to their appointments and they see everyone so if you’re worried about timing just go to the 8 or 9am appointments instead of later in the day.
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February 2024 by C R
Its been over 2 years since I've been here but getting my 1st pap here gave me the worst anxiety around pap smears and anything related to the cervical health. Just had 1 at Kaiser and I didn't realize they could be painless. This clinic had me genuinely believing that paps hurt and thats just how they are for me. Wrong.Additionally, appointment time means nothing here. I once had a scheduled appointment take hours before they even saw me, followed by a very long wait in the room, a brief check in, and then another lengthy wait. I was there for at least 4 hours.
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January 2024 by Linden
They must have way overbooked their appointments here. I made an appointment to get an STD test, and when I arrived it looked like a FEMA camp in the waiting room. A girl next to me had already been waiting over an hour. They finally called me to the window to tell me that I wouldn’t be seen today, unless I could wait up to 2 hours. They need to do better.
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November 2023 by Jose Correa
My girl loves coming here. They are very helpful to her
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October 2023 by Lisa Poleshek
Lloyd is amazing! Thank you for being cool ? & making me feel comfortable. Great job ?
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October 2023 by Patricia Moreno
The manager that is in charge of the clinic is so rude and unprofessional and treats her employees bad I seen it with my own eyes while waiting for an appointment with my friend she needs to be fired
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September 2023 by Evanna Dakarmen
They are so kind and sweet, the staff makes me feel like im at home. Went in for birth control, very grateful they could accommodate my needs
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August 2023 by Adan Patlan
So this is my go to place, for sti testing, and it's really bad when it comes to being seen. Today I came in for a 10:35am appointment, again, an appointment and I've seen at least 2 walk ins go in before me. I've been sitting here for Over an hour, almost 2 hours now. I don't understand why make an appointment if walk ins are going to be seen before me. The staff is nice, I just wish they'd tend to clients on their actual appointment time or at least in the order that people arrived. I expected this location to be better since it is in Burbank. I feel like I'm at a Van Buys location.
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March 2023 by She E.
What is the reason for an appointment if no one cares ? Why it always takes hours at PP? Take less patients if you don't know what "time managment " is.
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March 2023 by Milani T.
Mi Kim is a phenominal doctor, very kind, professional and caring and always gives you the best care and empowers you lby informing you and providing you with the best insight for your care and needs. This location is great with walk ins and you can gurantee your needs will be met. You can schedule for a pap smear and a breast exam amongst the other services they offer but it is very convient if you need to do a pap smear and breast exam and cannot afford to wait
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March 2023 by evette v.
They got me in and out very quickly, NP Mi Kim, remembered me after 11 years. Makes me feel comfortable in my assessment. Love PPH for all you do!
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March 2023 by Susan P.
The staff is amazing! From the girls at reception to the PA Vanessa, and NP Mi Kim! They have all been kind, helpful, and knowledgeable.I have gone to this location PP multiple times over the past couple months for different services and each time has been a positive experience. They explain everything - if you're unsure or confused about anything, ask! Please don't be shy or hesitant with them.Expect to wait 15-60 mins after your appt time to be seen but once you're taken back, things go fast.
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March 2023 by Ashley C.
Very nice and sweet, gave a lot of information, all the staff members were very nice. The doctor that helped me was Vanessa Rodrigues she was super nice very helpful thank so much
