Planned Parenthood - Burbank Health Center is highly regarded for its friendly and caring staff who make patients feel comfortable, safe, and heard. Many reviews highlight the kindness of nurses and employees, creating a welcoming environment that feels like being at home. The clinic offers a range of services, including birth control, pap smears, and breast exams, with many patients appreciating the fast and efficient care once inside. The providers, such as NP Mi Kim, are praised for their professionalism, kindness, and thoroughness, often going the extra mile to ensure patients feel empowered and well-informed. Despite some mentions of longer wait times, these are often viewed as a sign of personalized care, with the clinic seeing many patients throughout the day. The staff is helpful and knowledgeable, and the location accommodates walk-ins, making it convenient for those with urgent needs. Overall, the clinic is recommended for its compassionate care, clean environment, and attentive service, with many patients choosing it repeatedly for their healthcare needs.
This is the best office. Love the staff here. With or without insurance I highly recommend them.
March 2026
Staff was very friendly/nice but the wait time was ridiculous I made an appointment for 2pm and didn't go in until 3:05. Honestly what's the point of the appointment if they'll call you whenever they feel like it. Makes no sense! It's not an excuse. Just fix it
February 2026
Doesn't cater to low income problems like claimed and took forever with appointment process despite having free people. Forced me to use insurance that I didn't even have
