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September 2021 by J
They never answer phone calls, transfers to corporate office which transfers back to them. Again no answer.Don’t know how to properly run a business, the manager of this place should be fired.
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January 2021 by Jack M
They never answer phone calls, transfers to corporate office which transfers back to them. Again no answer.Don’t know how to properly run a business, the manager of this place should be fired.
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September 2020 by K K.
Horrible! I've been waiting for an hour and a half and they are still not here. I have called twice and the first time it was just 30 more minutes then after 45 minutes it was they are just down the street m. It's been 15 minutes since then. Do not rent from Penske! I don't even know if a truck is coming. This is horrible.
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July 2020 by John yakhszyan
called 3 times and kept getting transferred around and no one picked up don't waste your time. its like they do not want your business. Will never use them. I wasted 1 hour of my time listening to hold music don't waste yours.
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July 2020 by Steven Souders
Always friendly and knowledgeable staff
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September 2019 by Tim N.
I rented a 16 foot truck from this Penske location online, received a "confirmed reservation." When I showed up for the pickup, the rental technician started doing my paperwork, and halfway through says "oh you will only be able to get a 12 foot truck today." I asked for a refund, but this lack of organization cost me about an extra hour on a day I'd then spend 10 hours moving. This place is extremely disorganized and a "confirmed reservation" does not mean it's actually confirmed as the truck you reserved may or may not be there when you arrive at the promised pickup time. Avoid.
