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February 2024 by Jessica Cramer
I have loved coming to this location for my balloon and party needs for years. Arlene is amazing and just always goes above and beyond for me! AND I have to thank Aaron for helping me at pick up- wow! what a positive guy! I LOVED the way he was so kind, fun, helpful and just an overall joy to be around. Such positivity coming from him! Not only was he helpful to me but I also saw how he have the customer in front of me an outstanding customer service experience! Bravo Aaron! You are a rare and wonderful personality these days in customer service! This location is lucky to have you!
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January 2024 by Maria Huerta
Store is clean but one employee is blowing the balloons taking his sweet time talking about his personal love life not being considerate toward customers time waited 40 min for 12 balloons and there not even busy
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December 2023 by Samantha Monroy
Immediate attention, very friendly person who helped me. Thank you
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December 2023 by Nilda Roldan
A cashier so pedantic that I would think she was racist because she saw me as Latina treated me badly, they should put people in customer service who like their job or who don't make a distinction ?? I will never return to this store, I prefer to drive a little further and look for another one!!
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November 2023 by Oscar Rieken
Lots of good stuff
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November 2023 by Jeffrey Millunzi
Wow! Halloween Central
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September 2023 by Mikael Небесный Дракон
Cool store for the holidays, there is absolutely everything you want! A huge selection of Balloons and attributes for the holiday.
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September 2023 by Sharon Reynosa
Staff very friendly
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August 2023 by Chio Cintron
NO RESTROOMS in ALL of the shopping center!!!Hopefully no one or child has an accident!
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July 2023 by Kiki A.
Today I went to party city in Burbank. I don't usually go to party city, but I am having a 50th surprise birthday party for my husband, so I was doing some price comparing my intention was to see if I saw some things that I like take pictures of those things, videos, the prices, etc.. and then go home price compare go back and see what I want to buy . While there I had a lot of questions and happen to ask a sales associate by the name of Arlene !!! I will first say now because of Arlene...... I am buying everything I need from PARTY CITY - BURBANK . First of all Arlene was friendly, and she was genuine. ARLENE was knowledgeable of all the products IN PARTY CITY , she was super helpful. She also let me know that they deliver balloons. I had no idea and that was a weight on my mind because I didn't know how I was getting the balloons to the venue. ARLENE had great ideas , when I asked about a product. She actually walked me to the product instead of just pointing it out !!!! while ARLENE was helping me she never rushed me and was still able to help other customers that asked her questions ARLENE is awesome. I did not get the name of the person who was at the counter when I walked in but this person was also awesome AS WELL because I was greeted with a big genuine smile. The store was clean it was organized cool in there and it's over 100° outside. Also the prices at the party city were a lot more reasonable than what I thought, or knew of or imagined. I will definitely be going there from now on for all my party needs!! That they do balloon delivery. Is the cherry on top of the cake. Thank you, Arlene.
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July 2023 by Margo Gutierrez
I found everything I was looking for. I needed to fill a piñata with small things toys as well as candy. It great and the children loved it.
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May 2023 by Shabnam Jafari
We had a birthday party, and it was life saver, you can find everything in Party City for a party.
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April 2023 by Araceli C.
I want to love party city, i really do! But as of February 2023 they are no longer allowed to fill non-plastic balloons with helium per the city of Burbank. My gripe with the store in particular is whyyyyy keep the display on the walls ? They have wall high displays of character balloons that they can't really fill, not with helium which is what any customer what expect; the employee unenthusiastically offered to fill it with regular air but mentioned "you know they wouldn't float" well yeah that's great lol. I don't see positive things happening for party city in general as stated in other reviews the prices are high when compared to other party supply vendors which is unfortunate. Yah what can i say, maybe great when you're in a pinch and don't have time to wait for prime or Amazon??
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April 2023 by Sarah F.
Astronomical prices and one item was mislabeled and they didn't even honor that price just overall not worth it hell some of their props are actually cheaper on Amazon the only way it makes sense to come out here is if you need something last minute otherwise just buy on Amazon it's much cheaper more bang for your buck
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February 2023 by Rosemary Ohm
Last minute party supplies for a birthday party? This place is great! Wide variety of supplies, balloons, helium, candy, goodie bag items, and more.They even have my girls balloons - which the girls loved! Thank you!
