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November 2023 by Vincent Stoy
Dissatisfied over the long wait. Gonna get my oil change done elsewhere. They replaced my windshield wiper. Was not in stock, and needed to be delivered. Wish they told me this, otherwise I wouldn't have gotten one.
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October 2023 by Corey C.
Highly recommend. They are always there when I need them. I recently had a flat due to a nail. I needed to drive the car for work and they went above and beyond to not only take care of the tire in a timely manner, after patching, they didn't even charge me. I tipped the mechanic and made me grateful for their work and always taking care of their customers. They do their best to always go above and beyond, and have been going to them for years.
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October 2023 by James S.
I have been there numerous times before for service and for the most part they have been quick. This time it took them more than 5 hours and I ended up leaving without getting the service done. Not good, will not return. Customer service is what brings the customers back.
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August 2023 by Shuran W.
I stopped by this store to see if they can change my tires.Jeff was helping me and he was super quick and accommodating. He gave me a quote, explained me the difference.If you are not sure what to do, he definitely feel like the person who you can trust.I didn't get to change mine here since they are booked throughout the day.Their waiting room is very nice and clean. I would recommend to come here.
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August 2023 by mike F.
Stop your search and go see Efrain at Mountain View tire. After waiting 3 hours for a tow and showing up 5 minutes before closing Efrain stayed late to make sure I got home to my family tonight. This man could of easily said we're closing come back tomorrow but he didn't. In todays world that just doesn't happen but at Mountain View it did!!PS don't make him stay late just know they are good people who care!!
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August 2023 by Todd M.
Buyer beware. I bought tires from here and tire rotation was part of the package. I made an appointment. Showed up early. The person asked if I could drop off the car for two hours - for a tire rotation. I said no, I don't have two hours. He then said okay, turned his back on me and walked away. That the service you get here as a customer.
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August 2023 by Amelia F.
Very professional and kind - quick turnaround and honest about unknown repairs/pricing that is needed.
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July 2023 by JoAnne M.
Been here a couple of times now. My partner had to get a nail out of his tire. They were friendly, fast, and affordable. Then today a tire warning started beeping in my car. I just drove straight there. They were super busy but Julianna was nice as could be and was able to check and fill my tires even with all the bays full. I was in and out in minutes. Will definitely be back when needed.
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July 2023 by Eddie And Rachelle D.
Came in for a simple nail repair on my tires and Jeff insisted his guys were to busy with work that he couldn't squeeze me in. Then when I said it should take long at all, he shrug me off with annoyance. This was first and last visit to this place as that run me the wrong way. He did put airs in my tire and sent me off. The place he sent me had it done in 5 mins. Like I said it wasn't going to take that long.
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June 2023 by decaso finnerson
I went to have them repair a brake job that another location couldn't seem to get it right after the 3rd time smh, but this mountain view location aced it the very first time my jeep brakes feel like it just left the show room floor thanks for a amazing job!!
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March 2023 by Diane K.
Good service, nice guys and quick work! Pricey, but what isn't? Trust them explicitly
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February 2023 by Michael
With all the rain we have had recently, the infamous LA potholes continue to worsen. This past weekend, on my birthday, I discovered one of these potholes on Cahuenga Blvd during rush hour traffic coming back from Hollywood. It was dark Rain was pouring. It was about 40 degrees outside plus wind. I got stranded on a very dangerous curve of Cahuenga for 3 hours waiting on roadside assistance. I ended up getting sick and completely lost my voice. So, the next day, when I had to purchase new tires, I went to Mountain View on Magnolia Ave. Jeffery was extremely patient with me as I struggled to speak, barely able to make a whisper. They did not have my size tires in stock and had to order them. A friend picked me up. It ended up taking most of the day. I worried about, when Jeffrey would call to let me know the car was ready, how I would even be able to answer the phone without him thinking the call had dropped. He ultimately called with some questions. I did the best I could to speak. He was very attentive and patient, and somehow was able to understand basically everything I was saying. Not only was I satisfied with the price of my 4 new tires, I greatly appreciated the customer service he provided. Once I get my voice back, I'll be sure to let my friends know where they should go for tires.
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February 2023 by Gloria Montesinos
Mountain View tires in Burbank on Magnolia I went to Efren and he changed all four of my tires and did an excellent job and he’s a very nice guy. I’ve been going there for four years and I’m very happy with the service there especially from Efrain. He did an excellent job on my tires balancing them rotating them. He also change my oil in the car run smoother than ever..
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February 2023 by Michael Langley
With all the rain we have had recently, the infamous LA potholes continue to worsen. This past weekend, on my birthday, I discovered one of these potholes on Cahuenga Blvd during rush hour traffic coming back from Hollywood. It was dark Rain was pouring. It was about 40 degrees outside plus wind. I got stranded on a very dangerous curve of Cahuenga for 3 hours waiting on roadside assistance. I ended up getting sick and completely lost my voice. So, the next day, when I had to purchase new tires, I went to Mountain View on Magnolia Ave. Jeffery was extremely patient with me as I struggled to speak, barely able to make a whisper. They did not have my size tires in stock and had to order them. A friend picked me up. It ended up taking most of the day. I worried about, when Jeffrey would call to let me know the car was ready, how I would even be able to answer the phone without him thinking the call had dropped. He ultimately called with some questions. I did the best I could to speak. He was very attentive and patient, and somehow was able to understand basically everything I was saying. Not only was I satisfied with the price of my 4 new tires, I greatly appreciated the customer service he provided. Once I get my voice back, I'll be sure to let my friends know where they should go for tires.
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February 2023 by Jeremiah P.
Found this brake shop online. Went in for an appointment for brakes. Friendly customer service. Found out I new new rotors instead of just brakes. Could afford 500 at the moment so I was going to come back for brakes and rotors. They put my tires back on. I am told my stud ripped off because they torqued to specification. I said ok can you repair it since you ripped it off. Was told it would be 160. Plus the 537. I am black so I didn't want to argue and have police come and not take my side. I'm in burbank. I know the deal. I'm just giving the bad review and keep it moving. Got to call insurance to see if I can get it fixed. Be careful of where you go to get you car appraised or fixed. I don't recommend sadly.....