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April 2024 by Lucy Yer
I honestly wish there was a 10 star and i would give that! The team at loyalty auto group was the only ones that listened to what I needed in a car! They gave me everything I wanted, needed, and more. They made the paperwork process so easy and were very understanding with my millions of questions! You will not be disappointed if you go to them for your next car!
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April 2024 by Hayk Bezirganyan
The best car broker in the town. Been the customer for many years and I can guarantee you no one can beat their deals. Thank you for amazing service.
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March 2024 by Jumplay Rentals Kristen
If you need an amazing deal and don’t like the “feeling of pressure to make a decision” Hiro is it. He was quick, efficient and professional. He got me exactly what I wanted and in my price range. What a Smooth process! I Will definitely be referring my friends and family members to Loyalty Auto Group and will return myself for my next car. Thank you Hiro!
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October 2023 by Brad W
This company has employees like Hiro Keseyan that will attack you online over your political, religious, and sports opinions.
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July 2023 by Anahit A.
I am delighted to share my outstanding experience with Loyalty Auto Group's doorstep delivery service, facilitated by the incredible Rafo. Words cannot express my gratitude for the exceptional care and dedication Rafo has shown in providing me with my very first car, the Kia K5, right at my doorstep.Loyalty Auto Group's unique approach to car buying was a breath of fresh air. The convenience of having the car brought directly to my home surpassed all expectations. Rafo, in particular, played a pivotal role in ensuring that the entire process was smooth, efficient, and tailored to my needs.From the moment I contacted Loyalty Auto Group, Rafo exhibited professionalism and genuine enthusiasm to assist me. He took the time to understand my preferences and requirements, going above and beyond to source the perfect Kia K5 that matched my specifications. His dedication to customer satisfaction was evident in every interaction we had.Rafo's knowledge and expertise in the automotive industry were truly impressive. He provided me with all the necessary information about the Kia K5, including its features, performance, and safety aspects. He patiently answered my questions and ensured that I felt confident and well-informed about my purchase decision.What sets Rafo apart is his commitment to delivering an exceptional customer experience. He coordinated the logistics flawlessly, ensuring that the car arrived at my doorstep at the agreed-upon time. Rafo's attention to detail was remarkable, as he meticulously inspected the vehicle before handing over the keys, ensuring that it was in pristine condition.Throughout the process, Rafo's professionalism and genuine care for his customers shone through. He took the time to explain the paperwork, warranties, and maintenance recommendations, ensuring that I had a comprehensive understanding of everything. His friendly demeanor and willingness to address any concerns or queries made the experience truly memorable.I cannot express enough appreciation for the convenience and personalized service provided by Rafo and Loyalty Auto Group's doorstep delivery. It was an absolute pleasure working with Rafo, who went above and beyond to ensure that I was satisfied with my purchase. His dedication, integrity, and exceptional service truly exceeded my expectations.If you're in search of a hassle-free car-buying experience with the added convenience of doorstep delivery, I wholeheartedly recommend reaching out to Rafo at Loyalty Auto Group. His commitment to customer satisfaction and his ability to deliver exceptional service from start to finish are truly commendable.Thank you, Rafo, and the entire Loyalty Auto Group team, for making my car-buying experience unforgettable. Your dedication and commitment to excellence are truly appreciated. I am grateful for the outstanding service and the opportunity to enjoy my Kia K5, all thanks to your efforts.
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July 2023 by Elle S.
I cannot praise Raffi at Loyalty Auto Group enough for his outstanding service and dedication to enduring a seamless car-buying experience. After dealing with several dealership, I can confidently say that Raffi has earned my loyalty, and I refuse to go to any other dealership directly because of the incredible deals he consistently finds.From my first phone call with him, Raffi's customer-centric approach stood out. He took the time to listen attentively to my preferences and requirements. Unlike other salespeople I've encountered, Raffi never pushed or rushed me into make a decision. He displayed remarkable patience, understanding that purchasing a vehicle is a significant decision, and he wanted to ensure I found the perfect match.He went above and beyond, leaving no stone unturned until he found the exact model I wanted. Not only did he locate it, but he also negotiated an unbelievable deal that exceeded all my expectations. Throughout the process, Raffi kept me informed and guided me through every step, making sure understood all the details. His knowledge of the automotive industry is truly impressive, and his transparency made me feel confident in the purchase.Raffi's dedication and commitment to his customers are unparalleled. He genuinely cares about the people he serves, and it shows in the way he goes above and beyond to meet their needs. Thanks to him, what initially seemed like an arduous task turned into an enjoyable and stress-free experience. I highly recommend Raffi to anyone in search of their dream vehicle. His expertise, customer- centric approach, and the ability to find incredible deals make him a gem in the automotive industry. Without a doubt. I will always return to Raffi at Loyalty Auto Group for my future car purchases. Thank you, Raffi for your exceptional service and for making my car-buying journey a memorable one!Contact Raffi @ 818-599-6695 for all you future vehicle needs.
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July 2023 by Narine Y.
Raffi in particular at Loyalty Auto Group has been nothing short of amazing! Honest, quick, professional and reliable. The process is simple and straightforward. There's no BS and you're not going to be wasting your time at a car dealership. We've been purchasing cars from Raffi for almost a decade and there's no one else like him in this industry. I refer him to all of our friends and family and we all have been so content. Trust me, don't waste your time and call him now!
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July 2023 by Andrea S.
I have had the most pleasant experience with loyalty auto group. Raffi is the man! Started leasing with him 6 years ago and now we are good friends. If you are someone looking for a great lease for a fair price, you won't regret checking out this group. The complete opposite of "salesy ", you actually feel like your being treated like a person. All love -Dre
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July 2023 by Arus Y.
I've known Raffi for a long time and every time he has gone beyond my expectations of providing the best customer service. He always tries to find the best deals for his clients and truly cares for them. He made my daughters dream come true by finding her the car that she really wanted. Raffie's very honest and reliable. Don't even waist your time going to a dealership to look for a car just call Raffi and he'll get you the best deal!
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July 2023 by Nazeli A.
I was referred to Raffi by a friend of mine that has been working with him for years and spoke so highly of him. From the first moment I spoke with Raffi until the last step of delivering my car to my house ,he was amazing . Raffi's attention to detail and ensuring that I was informed about everything was the perfect example of top notch customer service. I have gotten many cars,but from now on my go to guy is going to be Raffi. It was a pleasure working with him and I highly recommend him.
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July 2023 by Laurisa R.
If you are in need of a car, Raffi is your man! I told him what I wanted and he delivered (literally). He will get you the best deal out there for whatever car you're looking for. I was leaving for vacation when I told him what car I wanted and I when I landed, my car was waiting for me at home. Truly an amazing and painless experience. Raffi is professional and truly cares about customer service. I can't thank him enough!
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June 2023 by Paola B.
Second time getting a car from Raffi. It's seems to get easier every time! Had my old car pickup and my new one drop off to my front door. Without any hesitation, Raffi had a new car for me the every next day from the day I contacted him. I will be back when my lease is up. Can't thank you enough for making getting a new car so painless! (And I got cash back for my old car. Win win!)
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March 2023 by Lala S.
This is my 4th time using Raffi for my car needs and it honestly gets better every time! He had my last lease picked up (with a cracked windshield), he put $$ in MY pocket for it AND hand delivered my new Lexus NX to my house. Seriously the easiest process ever. Basically, if you're like me and hate dealing with annoying end of lease requirements and spending hours at dealerships..TEXT Raffi (818) 599-6695!!! You won't regret it. Thank you a million Loyalty Auto Group and Raffi! I'll be back in 3 years when my lease is up, guaranteed!!
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February 2023 by Nare S.
There aren't enough words to explain how amazing of a service I get from Raffi each and every time I get a new car. He has been helping me with getting my cars for more than 12 years. Somehow every time he makes it easier and easier to get into a new car. He gets the best deals for any budget and can get pretty much any car you can think of. He works tirelessly and efficiently for all his customers. Thank you for making this annoying process of buying a car so quick and easy!!!!Contact Raffi at +18185996695
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February 2023 by Ren A.
I was in a situation where I needed a car ASAP. I had a specific car in mind, and no dealer had the exterior/interior combination I wanted in Stock. I called Raffi, and he made the deal happen in less than 2 hours. He got me the car in the exact color combo I wanted and delivered it the same day--a smooth and pleasant experience. I love my new car! Thank you so much for making a stressful situation so easy!
