The Burbank Home Depot is a one-stop shop for Burbank, CA residents, offering a wide range of products, including tools, appliances, outdoor furniture, and building materials. The store provides competitive pricing, with customers finding simple and affordable items like cameras for $29.90. Customers generally express satisfaction with the selection and value offered by Home Depot. However, the store's customer service has received mixed reviews. While some customers have had positive experiences, with helpful employees guiding them to the right products and providing detailed explanations, others have reported frustrating encounters. Some customers have complained about the lack of assistance, with employees appearing disinterested or unwilling to help. One customer even noted that a new employee, named Mohammed, was the only one who took the time to assist them. Despite these service-related issues, many customers continue to frequent the Burbank Home Depot, considering it their "second home" for various home improvement, gardening, and furniture refurbishing needs. The store's wide selection and competitive pricing make it a go-to destination for Burbank residents.
A gentleman, that worked there, helped me find some bolts that were not where they were supposed to be.
July 2024
Occasional criticisms of regular HD Visitor. As issues with inventory management, where certain items might be out of stock or difficult to locate. Product groups are often moved making instore navigation difficult.
July 2024
Everyone in the plumbing department was extremley helpful and kind.
