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February 2023 by Gohar K.
This is my go to Macy's store since it's the closets to my house. I mostly shop online but from time to time I come here for quick purchases such as make up or shoes or even gifts. I do my online returns here as well, customer service employees are amazing here. Friendly and helpful. Never had an issue. I love how easily I can access from the ground floor without walking through the whole store. Saves me a lot of time Overall a great store, clean , organized and most important friendly staff.
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February 2023 by Char Penson
Staff was friendly, but they did not have a good selection of shoes.
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February 2023 by Aims V.
I came here to return a gift I gave to my mom cuz she didn't like it after all. Upon leaving I found something I been eyeing on for a while so I can finally got it. To my surprise I found out there was a robbery in the store this morning which is so scary and the host that helped me was so sweet and she didn't even seem nervous at all from the incident. Be careful everyone robberies are happening quite often now.
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December 2022 by Jeffrey C.
Housewares section looks like a thrift store. Disorganized and many items do not show the prices. Try to find someone in the floor to assist, is slim to none. Customers have to stand in line at the register to get questions answered.Macy's does sell coffee makers, but the components to operate them are not sold there, such as coffee filters and water tank filters.Not only does the houseware section look like a thrift store, but men's clothing looks no better!
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December 2022 by Victor S.
Horrible experience in the fragrance department. Specifically in the YSL cologne section. Workers are rude, force you to buy the expensive bottle by lying they don't have the small size when it's clearly on display, they ignore you and when you do get their attention they come out with serious attitude.
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December 2022 by Harry T.
Ryu in mens had very bad customer service.Did not want to assist me with a return.
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December 2022 by Gayane L.
Rayu was very unhelpful, didn't want to help us , Elizabeth is very helpful!! She did everything to meet our needs!! Best customer service from her
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December 2022 by An S.
Extremely Unorganized!!!!!!! Register by Alfani at mens, please look who is first at line then call the guest over, I was at the line first waited for a while rep calls person who comes very end, extremely unorganized and very rude! This Macy's needs better management!
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November 2022 by Armen A.
The cashiers were confused when the price of the leather jacket was not in the system when the price with Macy's tag was on it!!!. And that old lady with unpleasant facial expression told me you can buy it!!Please upgrade your workers with younger, smarter and Faster employees who know what they are doing instead of retirees. Anyway Amazon's doing great.
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July 2022 by Hugo Correa
They have a fair selection of shoes. I bought some non-slip work sketchers. The associate that helped me was Eric and he was super chill and helpful. Good place to shop adidas, nike, sketchers.
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May 2022 by Monica B.
Blaze at the Mac counter was very helpful. I came in to buy some products that I had run out of, and I also wanted to try a new color of lipstick. Blaze was amazing and helped me select one that worked for me. Some products were out of stock, but I was offered an alternative. I had a great shopping experience and I really appreciate that. Thank you Blaze for your wonder service!
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May 2022 by Eli C.
My review is specifically for Gayle. She was so kind and sweet! She was super helpful and informed me of all the savings I could get. But she wasn't pushy. I honestly felt so happy that she was the person who served me, she left me feeling happy and like a valued customer. I hope Gayle gets recognition, because she clearly does a fantastic job and truly cares. You are awesome Gayle!
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April 2022 by Bob L.
It's the only store left where you can get clothes or anything you want only department store worthwhile going to everything else is closed their crap one of the two me company it's called Robertson's it's gone all of them are gone this is the only one left and they all buy out and going to Macy's so spend your time and your money wisely go to Macy's number one in my area
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April 2022 by Sm M.
Heard a lovely employee explaining to another that dependent on how a customer is dressed, the employee will change how they treat the customer. Also got a couple dirty looks from said employee. Maybe Macy's should send a memo to staff to let them know classism and discrimination based on looks is not cool anymore.
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March 2022 by Peter X.
I stopped by this Macy since I was inside the mall and wanted to look for a slim fit dress shirt. I couldn't find it at first so I asked an employee working the front and it was basically behind her. I didn't find the shirt I wanted so I didn't buy anything. The store is nicely organized and it was nice that they have an employee at the front where you walk in front the parking garage. I mostly stayed on the 1st floor since that's where the men's stuff were at. I also walked by the cologne and it was nice to not have sales people asking you to try some products.