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January 2024 by Zara P.
Very good experience. Pleasant employees. The girls at the front desk were quick, efficient and pleasant. The back staff gave clear instructions. My second visit and its been consistently good
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January 2024 by armando escalante
The front office very unprofessional. My appointment was at 2pm I sign in and sat there for an hour and 15 minutes before I ask if I had appointment at 2 the front desk yes u need to fill the form out before you see the doctor. Why didn’t they tell me that when they saw my name on sign in sheet ?
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December 2023 by JennyPennyxXx
Reception staff was really kind and helpful and made the process of getting signed in and set up really easy. And the nurse who helped me with my task for work, was super easy to talk to and made me feel really comfortable and explained each step of the process.
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December 2023 by Talita MickleMcLemore
Everyone was professional, kind and helpful. From Leslie at the desk , to the MA, (Gentleman), the Nurse Practitioner, really assisted me, listened throughly and extremely patiently didn’t rush me.This really makes you PROUD to be a Healthcare Professional as I am.Appreciative of the kindness I was given.Ms. MickleMcLemore.
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December 2023 by Lizzie G.
i came here for a work examination , right at 8:00 am and left just a few minutes before 10 am. the receptionist was really sweet and helpful. i believe i was helped out by a man named James (tall, has a beard, and wears glasses) who was just the best. he was super friendly and was actually just great at his job. i wish we had more people in health care like him. i really only came here to write about him, they said i'd get a survey to fill out but it was never sent or given to me. i hope they show him the recognition he deserves! aside from his care, i just want to say that if you come to this UC, come EARLY. it's not their fault they get backed up but it does get really busy and you'll be waiting awhile if you don't come at a reasonable time.
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November 2023 by Ward “Tell it like it is” Z
Offices were clean, staff knowledgeable and helpful with a smile, PT / EJ is knowledgeable, personable, patient, a good conversationalist. I would gladly return to him and Concentra. Dr Hanna and NP ROBINSON made me feel calm, involved and offered great support ggestions/ instructions on how to best heal my sprained knee!
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November 2023 by Corina E.
My driver went for a physical yesterday as he needed to get one done for our medical records. The African American nurse, who did not want to give my driver her name, was being extremely rude and extremely racist towards him. She slammed his paperwork down as soon as she entered the room. She was demanding with what he needed to do and even asked him in English "do you not understand me?" Obviously not if he is a Spanish speaker who understands very little English. He asked another nurse if he could please have a Spanish speaker do his exam as he was not comfortable with his current nurses' attitude. That same nurse went to tell him he can't have anyone else do his exam, he needs to get his exam done in English. I understand if people have bad days or don't like their job, but to treat a patient the way she did when all he was trying to do was get his physical done for work is ridiculous. I would hope she reads this and realizes she was insanely rude and should check herself. He didn't even get his physical done since she only would "allow" him to if she conducted it in English. Thank you to the other Spanish speaking nurse who was going to try to help him with getting his physical done! We appreciate your efforts on helping him!
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November 2023 by Lynette Jackson
This experience was horrible. Staff did not read requirements that my on boarding person sent. I had to come back for them to finish what could have been done in one day. Very nervous because they are handling my personal information carelessly! They all need to do courses over and take a HIPPA class.
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November 2023 by Mr. M.
Disgusting place to be seen for any injury . PA they all suck they rush you . They need real doctors!
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November 2023 by Jo Thatsall
Receptionist had a weird, unwelcoming attitude. I was sent by my employer for a workers comp injury and didn’t get seen until 2 hours later waiting in the lobby because the receptionist took her or their sweet time with my paperwork. I injured my thumb and it had been hurting the whole time waiting there. The same receptionist finally asked for my ID and finally realized why I was there and also asked if my finger was actively bleeding with no real concern behind the question. As soon as I was called to go to the back, that staff was incredibly nice. The nurse asked what my pronouns are and the X-ray technician had me laughing while getting my hand x-ray. The doctor asked if I wanted a snack and or water. I understand receptionist deal with a lot but their attitude was very off putting and just unnecessary. And they definitely shouldn’t have the power to decide who needs to wait longer in the lobby and who gets yo be seen first. At least 8 people who came after me, got taken care of. Luckily I have a lot of patience.
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November 2023 by Patrick Ebrahimi
The wait time can be long at times even with a appointment but the staff and doctors are A1and very friendly and actually caring for your injuries. One of the nurses very caring and motherly and takes it seriously.
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October 2023 by Arm G.
This Lo***er working at the front not sure what she did to my papers I been waiting for 2 hours and 8 people came and went in front of me. Goes to lunch comes back puts all my paper work to the end. Lo**ser wasted all my day here !!! Zero customer service!!! Front desk lo*ser needs to get her ..... checked!!!
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October 2023 by Suzanne Gilman
Good service, I appreciated a good movie on the TV. The wait seemed a bit long for a pre-employment drug screen, but I did come in on a Friday afternoon. Staff was polite and efficient.
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October 2023 by Doberman M.
Excepts to NOT get the care that you need your just a check for them. Had two MRI done the first one they missed seeing a tare on my shoulder and said it was nothing and will be fine. Well that was a lie, I had to get a second opinion because I knew something was wrong. Sure enough the second opinion found the problem. I had PT done before my MRI's results before knowing what was wrong with me and they started my PT making the cause get worse causing more pain to my shoulder now down the whole arm. Will have to get a lawyer now involved because of them causing more damage. These people working in here have no experience and is a horrible clinic don't believe what they tell you at first go get multiple opinions from real Doctors.
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September 2023 by Debbra Montoya
Front desk friendly and James provided everything for my drug screen and TB test, with efficiencyprofessionalism and friendliness!
