“Unfortunately, I forgot the owners name who helped me but he's very friendly and did a good job his assistant Heather was very nice and found us the battery we needed. I will go back again.”
“LUIS IS THE BESTEST!! I was having a crappy day because some despicable excuse for a human broke/stole the wipers off my SUV. Luis took a look at the car, told me my options and was extremely kind to listen to me rant while he replaced the parts easily and quickly. He totally made my day and fixed everything. He is a wonderful human and am grateful for his help!!”
“I went there to change my headlight bulbs for my Toyota Camry and Mr. Daniel helped me out from A to Z with his professional manner. He changed my bulbs for me and it worked perfectly. I will come to shop my parts from now on.”
“Jose is the best when it comes to customer satisfaction! His jokes are funny if you want a good laugh while trying to get a battery, come see Jose. I've bought batteries for different cars and never had an issue with him. Great service ! 10/10”
7:30AM - 9PM
1128 Pico St, San Fernando“The staff here is so helpful! Every time I've made a phone call, they answer the phone in a professional and courteous manner. They're very helpful in determining if they have a part available, and if they don't, they can order it for you! It will usually arrive the same-day or next-day. They will tell you. The store is kept clean and presentable. I am always greeted by someone when I enter, which is appreciated. Their service is efficient and attentive. I've been coming here consistently for the past month because of my car's maintenance needs. O'Reilly's has come through every single time! I also appreciate that most of the parts I received either have an extended warranty (3 years) or lifetime warranty. That gives me a peace of mind with all of my purchases. I definitely plan on returning to this location - they are so helpful!”
7:30AM - 9PM
7020 Laurel Canyon Blvd, North Hollywood“No complex problem to solve today, but Brendan came through with courtesy and genuine customer service. He made sure I got the right parts and got on with my day efficiently. Thank you!”
“Great experience, good customer service and very friendly, I was satisfied with the help I received, they are willing to take the time to help figure out a solution to my issue I was having”
8AM - 4PM
9792 Glenoaks Blvd Ste A, Sun Valley“Alex was super cheery & pleasant. He even came out to see if we needed any assistance whilst dropping in the new battery. I would definitely recommend this store/wharehouse.”
“I forgot his name but the guy that helped was great. He was very informative about my battery issue and was kind. I would definitely send everyone I know to this shop.”
“I went here to buy new batteries for my power wheelchair. I had called almost every battery place in the valley for prices and Kem Battery-Shalom was by far the cheapest. But how are the batteries? Excellent batteries with a 6 month warranty. The customer service is fantastic and Oleg is a very nice and knowledgable man who helped me quite a bit. This is kind of a backyard store.....think Sanford & Son but the products and service are devine! Can't take the sun? Wear a hat and sunglasses. Once you shop here for batteries, it's not necessary to go anywhere else.”
7:30AM - 10PM
12629 Glenoaks Blvd, Sylmar“A great shop with good customer service either in person or over the phone very attentive, 8/10 they answer quickly and not have you wait on hold. Unlike autozone always have you on hold”
7:30AM - 10PM
3431 E Cesar E Chavez Ave, Los Angeles“It was great customer service. The only thing is parts you have to sometimes keep going too other stores its not just your stores it's other vendors too. Just to get the parts you looking for. Cause they don't have them.”
“Stopped by the shop last week to figure out if I needed a new battery for my car. Mahan took the time to test and attempt to recharge my current battery before giving me a good deal on a new one and swapping it all out. I appreciate the help Mahan. Couldn’t be happier with my experience at this location. Will definitely be returning.”
“Very impressed with the overall service. Walked in, asked for an obscure part because the car was an older model (2005), told me to wait for a few minutes while they looked for the part in stock. They got the parts.
In and out in less than 5 minutes. That's how I like things done.”
7:30AM - 10PM
1837 S La Cienega Blvd Suite C, Los Angeles“Rommel and Angel were extremely helpful and provided excellent customer service. I came in to buy a battery and was unsure which to buy so Rommel helped me to figure it out. I’m so grateful for Rommel and Angel for doing all they could to get my car to start.”
7:30AM - 10PM
1500 W Pico Blvd, Los Angeles“Came here last night (April 30th, 8pm) to get a headlight bulb replaced and while I was changing it, I accidentally dropped the cap into the bottom of the compartment. Thought I’d have to go to an auto shop or order a wrench but an employee (wish I’d gotten his name) offered to help and got the cap out for me. To the owner, please give these men a raise. You just earned another loyal customer!”
“I want to say thank you so much for having great customer serviceA 5 star to MR MARIOMario went out of his way to help me with my car .. my car didn't want to start anymore. As a woman I got into like a panic attack what's wrong with my car .. I went inside and ask if someone could help me figure out why my car wasn't starting.. he brought some kind of device or machine I open my hood and he figured it out .. I just wanted to say thank you again your an amazing person we need more people like you out here I'm this world... thank u for being son kind and caring 5 star for you ..”
7:30AM - 10PM
14550 Nordhoff St, Panorama City“This place was freaking awesome! I'm a first-time customer who needed headlight bulb replacement and they were actually able to install the bulb on site at no additional cost. For me that is great value for my money. And the prices were reasonable. Keep up the great work!”
“Staff is very nice and helpful. The detailing products are nice too. I didn't want the cheap Turtle wax and they had Griots products. Good selection of oil and filters too.”
7:30AM - 9PM
7135 Woodman Ave, Van Nuys“Thank you associate Kevin! Kevin went above and beyond helping me pick out the right license plate screws!!!!! He also helped me get them on! His customer service, skills and friendliness will make me a repeat customer at O’Reillys for life!!! I will never shop at AutoZone again because of Kevin! AutoZone is unfriendly and will give you the wrong parts on purpose!! Give Kevin a raise! Tell corporate what a wonderful job he is doing! I will let corporate know as well. Thank you, Kevin.”
7:30AM - 10PM
881 N Western Ave, Los Angeles“Phone gets answered quick, phone receptionist was very helpful and answered my questions promptly. The manager was also very nice when I stopped by, he welcomed me into the store and helped me get what I needed. The store is also larger than the autozones near it so they have a bigger selection of items. I will definitely be back for any auto needs.”
“I recently needed a transmission filter and fluid, and Monce ensured I got exactly what I needed. Monce was attentive, knowledgeable, and incredibly helpful. My car is now running smoothly, and I couldn't be happier.”