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January 2024 by Norma Celis
The same day I broke my screen I called the insurance (thank God) and they guided me here to fix my crack screen that same day. The service was beyond fast ( 1 hour+ a few minutes ) , super friendly and very professional. Highly recommend ?. Still amazed how fast they were. Phone is good as new.Their store is also well equipped with quality cases and protectors. (Just to be safe bought a screen protector) . Highly recommended ?. Out of 10 I give them 20 stars.
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January 2024 by Lauren Ospala
I made an appointment and when I arrived, they were incredibly busy! They still were able to honor my appointment and turn around my screen repair within an hour. Thank you!
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January 2024 by Johanna De La Cruz
I went in expecting the worst news, that my phone wasn't gonna be fixable. That I had lost all my kids pictures.But I was absolutely wrong. Not only did they get my phone working they told me if I had insurance with my network provider that I could file a claim to not pay the full price out of pocket. This was absolutely helpful and I have been beyond grateful for their recommendations. Thank you!!!
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January 2024 by Ebony Ross
This place had great customer service and only took 1hr & 30mins to fix my cracked phone screen. I was a very happy customer. ☺️ smooth sailing...
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January 2024 by 15 min - 15%
Have been here 3 times, unfortunately for me, but all 3 times they've repaired me or my wife's phone and left our phones looking like nothing ever happened in the first place.Professional staff, never been rude, quick, clean. I just wish they were closer to where I lived. I drive 19 miles (which isn't too bad I guess) just to get it fixed here. Thanks guys!
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January 2024 by Jacqueline Flores
Great service. The gentleman that assisted me was very kind and explained how long the repair would take. I came back a bit early to wait and it was already completes. 100% recommend.
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January 2024 by Brittany Carr
My insurance company through my cell phone planned directed me to them. They are really great!! I went in yesterday and was serviced by I think his name was Gary (I can't remember).It was a quick check in process I just showed them the email print out from ym phone service, he located me in the computer, confirmed my phone was the right phone and then took it and said it should be ready in an hour and a half.I was really concerned and actually thought I would need a brand new phone because I cracked my screen way back in July but had some issues with my cell phone service not logging that I had insurance on my phone and had been paying it.That didn't get situated until October and with other life things going on I wasn't able to file a new claim until December. So my concern for my cracked screen was that it had been a while and some sort of black ink mark started spreading in my screen and it started to flicked and turn a very light green.I was sure he would tell me I would need a new phone. He even said to come back thirty minutes early because it may not take that long. I did just that and my phone was ready. It was literally like I had a NEW phone I was shocked!Even though it was about an hour wait it was so worth it. Now I plan to take my tablet in for maintenance as well. Highly recommend this repair shop! Thank you!
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November 2023 by Jorge Cisneros
The process is easy and after two hours, the service was completed. Easy, done! check out CPR Cell Phone Repair in Burbank
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November 2023 by Jerome V.
Worst service. I turned my 11 in under warranty repair for a broken screen. Received the phone 4 days later than quoted and now the phone fails to operate properly. It is now rebooting on its own and no longer functional. These guys did a terrible job and customer service was terrible as well. Find another repair shop, these guys suck.
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November 2023 by Familia Cruz Marcial
Excellent job. He told me in 2 hours he was going to replace my screen on my galaxy s22ultra. And he did under 2 hours.
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November 2023 by Milo Sanchez
Buyer beware before doing business here!! I purchased a lifetime warranty for a screen protector. In spite of the screen protector, the screen cracked when the phone was dropped. So, I take it in, and now they want the old screen protector and a $10 upcharge. (When the phone was repaired, the technician was about to throw it away with the damaged screen. Fortunately, I saved it. Otherwise, they wouldn't have honored my "lifetime" warranty.) (No stars)
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November 2023 by Keisha Carmon
Brought my phone in for a screen repair and even purchased a brand new case from them. They repaired the screen and put the newly purchased case on, and everything seemed fine. I had a brand new screen and a new case, and everything looked good. Two weeks go by and I needed to pull off my case to put in a new memory card. That's when I noticed that one of the corners of the back plate of my phone was being separated from the rest of the phone. I tried pushing it back together so it was flush but it would not push back together. Today I took it to an official Samsung repair store to figure out what was wrong and they told me that someone punctured a hole in my battery and that the battery was damaged. This damage caused the battery to swell/expand and is why the back plate was not closing down. They even gave me a photo of what the punctured battery looked like and I included it in this review. Now here's the thing... the only other time I've ever had my brand new phone service for a repair was from this store, so the puncture to my battery had to have been done by the technician that fixed my screen and installed my new case from this store. There's no way that tech didn't see the damage they caused while they were fixing my screen. If I could give this store zero stars I would. Absolutely no integrity.
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November 2023 by Susan Sanford
Fabulous! They did exactly what they promised in the time they said they would. Only place in town that agreed to fix my surface screen! 10 stars!
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October 2023 by Carl B.
Gary was very helpful, fast and effective at fixing my charging port issues. I'll definitely be back if I need future help with my phones.
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October 2023 by Mitch W.
I had my Samsing Galaxy S8 battery changed by CPR in 2020. I was happy with my new battery and they did it in about an hour. Fast forward to Oct 2023. I had them replace the battery in my Samsung Galaxy S10 Lite. Took an hour just like last time. But my phone was the same. :-( They either put in a used battery or didn't replace it all. For $90 I was very upset but didn't have the patience to go back and complain. I ended up just buying a newer phone at T-Mobile. But buyer beware.
