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March 2024 by Anton F.
Triple A is a one-atop-shop, providing services for insurance, travel, vehicle registration and retirement, just to name a few. This location is easy and efficient. This is my alternative to the DMV and each visit is streamlined. The staff is considerate and helpful. The lines may form but the wait is short.
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February 2024 by Diana R.
This review is for their passport photo service. I will never go anywhere else unless I have to. It was fast, simple and less expensive than any other place I researched. A bonus was the friendly staff. Highly recommend if you're looking for passport photos.
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February 2024 by SAGE Sound & Gadgets
The older lady with the curly hair was very rude. Couldn't help with anything.
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January 2024 by Layla Khoury
After many years of membership I was dropped out of nowhere, would not recommend.
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January 2024 by Rick Brenes
Everyone here is knowledgeable and very nice. I asked the questions, and they broke it down so I understand.
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January 2024 by Chris DiPrima
Best member services in the valley, don't forget they have a full service travel advisors at this location.
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December 2023 by Raye S.
Very easy location great parking. The lines aren't too bad and it beats the DMV. Everyone was friendly and helpful. Quick and painless
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December 2023 by David C.
I love AAA! I wouldn't leave home without it. I've been a member for almost 40 years. However, their insurance services leave a lot to be desired. I switched my car insurance from State Farm about 3 years ago. Depending on who you are talking to there you never get a full answer. I switched to save money and ended up losing money. My son bought a car and I put him on my AAA insurance. Being 24 he had to pay more than twice my insurance. He had a fender bender and they doubled his rate. He canceled the policy and got a better rate State Farm. I called to inform them that he canceled. Then, in November they did an automatic withdrawl of $557.80. My insurance was about $100, but they took the whole amount. However, when they attempted to take the money on auto pay, it wasn't there so they canceled me. I called and they told me that they needed proof of insurance from State Farm. So, I went and presented the proof. I was told by Carlos Ruiz, a AAA insurance rep, that I had to pay for my son for December and that they would refund the difference. It never came. I called again and rep said that there would be no refund and that they applied it to my overall yearly total. Buyer beware! You're better off with a real insurance company. What rip off and terrible experience! Of course, I am now back with State Farm.
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December 2023 by Gor V
Terrible customer service experience
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November 2023 by Truth Betold
Dont apply to work at the call center here! Its a hostile environment, and management doesnt care about you ( they act like they do during training to reel you in lol) Management gossips and puts workers down if they are not measuring up.
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November 2023 by Michael Izzo
Called to get details on a quote I made online. The girl who took my call couldn't or wouldn't look up my quote and was exceptionally rude. I will take my business elsewhere.
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August 2023 by Ryan Ortiz
Fast and efficient for what we had to do with our car registration!!! In and out and we got what we needed done!
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July 2023 by Michael Chapman
We ordered a hardcopy Trip-Tik & maps for our son's upcoming drive to Alaska, the staff were cheerful, friendly, efficient, & extremely helpful, getting it to us by the next morning.
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July 2023 by Jesus Hernandez
Awesome service! I walked in on a Saturday morning; got checked in right away; 3 minutes wait; got vehicle title transfer completed in about 5 minutes, and the gentleman who helped me was polite and friendly. In 10 minutes the whole thing was done. Thank you AAA team.
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July 2023 by D&D Explorers
Friendly, you can get maps and even do DMV and Notary services. Plenty of parking, it is even open on Saturdays.
