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March 2024 by Rosemary H.
Giving a 1 star is still too much. How can a store not have a fresh fruit and veggie department ! Once that's out the rest is junk food guys!!! When i walk into my local walmart be it not a super center amazes me when i walk in the door to the abundance of real food. It is so sad, you are what you eat folks.
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March 2024 by Chelsea C.
TW: Reader discretion advised for supposed rudeness. The so-called managers of this store are of weak moral fiber and lack a spirit of community support. They support the grey area of our constitutional law that says you can ban someone from a store for no reason, as long as it isn't stated as a protected class. That means that they are allowed to harass you and then kick you out when you tell them you are being harassed. The irony is that while they'll use a weak point of the law to demean a shopper, they have no troubleshooting capacity to do their job in assisting the shopper obtain a work and safety necessity, such as a phone's charging cable. I came in to do an exchange of this item. I walked in with an unopened lightning cable to exchange it for a usb-c cable. Same brand, same color, same length, same price (LIQUIPEL Powertek Velvet, $9.88). I bought it at this store, so they recognized the item when I brought it in, asking if this brand's line was still in stock. There was no one in the store who could speak to me about their inventory and sales software and how we could troubleshoot and adapt to this urgent situation: Someone has my house keys and address and stole my phone. If this person is dangerous-- who knows-- they could walk into my house, easily. As well as my need of a phone to know where I'm going for work, I also need to have a working phone for this safety reason. -- Apparently, there is no one on-site who owns the store or does inventory management or an assets protection manager who can give the go ahead for an informal exchange for this safety matter. They are firmly adhered to a policy that is meant to prevent real issues. The people who work here are robots and cannot help outside of an insufficiently outlined policy. There is no one with the ability to assess and approve assistance in an emergency. My friend told me that what I saw in the store was an example of employees power tripping. I was off to the side on my phone. I was using the app to figure out what can be done, because clearly, this is possible. I have the exact product in my hand. If an exchange is impossible, something is very wrong with this store. (Just the other night at another store, security gave me the go ahead to informally swap Pedialyte flavors, and I assured on the way out that the displayed prices were equal.) I tried to find a way reload a gift card or buy a new one. I found two options that were not disclosed to me: Walmart Pay and Scan & Go. Not one of the two CSA or the one manager* suggested this, and the Manager definitely knew I had a card available inside my phone. My friend/client(?) calls me back to ask if anyone is helping to figure this out or if I figured it out, my ETA, etc. -- I'm attaching a photograph of what I wrote earlier. Message is too long. Security interrupts my telephone conversation to tell me to my surprise that a second manager wants to talk to me about the situation. I didn't ask to speak to anyone new, so this tells me the store understands this matter has not been satisfactorily completed. I am still troubleshooting on my own, as well as trying to determine whether these employees are thinking "just informally swap it, we'll figure it out from there". As I said, some places are like that. They'll surely sell what's left behind. NO DOUBT. All this second Manager wanted to do was bark the policy at me again and kick me out of the store. He offered no development in solutions. They called in the store's bully. "Coach", it says on the badge. I've looked up the managerial structure. It means next to nothing. A Coach instructionally trains people, basically. I don't want to see any of these peoples' faces ever again. I was already a 40%-frequency shopper becoming more of a 80% Target shopper. This experience solidified it. I will be choosing Target at every chance. Not that it makes a difference, but they deserve every bad guest they get. They don't deserve someone who puts items back and neatens t
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February 2024 by Becca C.
So I went on Walmart's website to purchase gold spray paint for a project. After the spray paint was delivered, I noticed that it was not the right color type of gold paint that I needed and also the lid of the spray paint can was cracked and hard to twist open. The next day I decided to go to this Walmart (because it was the closest to me) in person to return the spray paint. I go to the return department and this Caucasian woman about 5'8 in her late 30's with shoulder length blonde hair and with kind of heavy makeup on (I was not able to catch her name) was at the register. I let her know that I need to return the spray paint because I accidentally ordered the wrong color. I also let her know the spray paint has never been used and is completely new since it was delivered just the day before. She asks me about the crack on the lid and I tell her the lid on the spray paint was cracked when it was delivered to me probably because it was shipped in a simple plastic bag. She looked at me with confusion...?! She asked me if I had a receipt I let her know that I purchased the spray paint online, and the paper that I had on me was the only form of receipt that came with the item when it was delivered. She did not believe that I purchased the spray paint from Walmart even though the paper and email receipt both clearly stated "sold and shipped by Walmart" and had a barcode and everything. I don't know if she was trying to undermine me or what. Because she then proceeded to say that I bought it from a third-party website not through Walmart's website. Huh?? I told her "I went on your Walmart website to find the item and purchase it on there too, I didn't go to a third party's website to find and purchase the item." The item may have come from a third-party, but Walmart is the one that sold it to me so...?? She then directs me to go to a Walmart Neighborhood Market located on Beach Blvd and Lincoln Avenue. She said the people there can do the return for me. I asked her several times to really make sure they could do the return for me because I didn't want to drive there for no reason. She kept reassuring me that, that Walmart Neighborhood Market can complete the return for me. I take her word for it and I drive to the Walmart Neighborhood Market on Beach Blvd and Lincoln Avenue. I get there and after about 10 minutes of waiting, a lady finally comes to the customer service desk. I explain to her my situation and I tell her that an employee at the Walmart Superstore on La Palma Avenue advised me to come here to do my return. She asked for a receipt in which I once again whipped out to show her and this employee also didn't believe that I bought the spray paint from Walmart??? She tells me that in order to complete the return, I would need to go to the UPS store or post office, purchase either an envelope or cardboard box, pay for a label or print one out and mail the package back to the third-party. I just stared at her and I was too tired to re-explain that I bought the spray paint from Walmart's website, so I just left the store. Now I am stuck with a spray paint that is the wrong color when they could have just done a simple return or exchange for literally 1 item. I'm extremely upset because I feel like I wasted about 2 hours of my life that I can never get back. After that whole mess, I will never shop online or in-store at a Walmart Superstore or Neighborhood Market again. May I suggest that if you ever think about going to a Walmart, just don't because you will regret it. However if you feel like you must go to Walmart, you best make sure that what you buy in-store or online can be returned. Lastly, the employees are unhelpful and look like they just want to die already. These stores should be called WALFART instead.
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February 2024 by Shan V.
Was going to get my tire changed here but since they called me twice stating that theyre not going to change my ties cause they cant find my wheel lock, after waiting for a couple of hours. Went there to pick it up, and found the wheel lock myself, where I told them it would be. Laziness as its finest.
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February 2024 by Donna Babi
How can I not like Walmart...prices are still good on things I buy...just the people that go there...strange...haha..not all are strange...?
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February 2024 by Gonzes Montana
Some Poor old woman got hit in the parking lot due to NO SPEEDBUMPS. Very traumatic, sadly could've been prevented. Do better walmart.
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February 2024 by Stevanus Haryadi
As always great price
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February 2024 by Kristine Soria
The store is fine, but Jaba of the hut , is taking her job a little too far... Next time I'll be making a scene..
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February 2024 by Cherif Bdeba
I prefer a cashier than the the self machine for paiement
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February 2024 by James
Walmart is a double edge sword. Great prices and the absolute worst people, service, and worst of all they literally kill small businesses not as noticable in L.A. but small town its devastating.
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January 2024 by Marnie Mitchell
Wow what do i say about this Walmart.. The choices that they have made in management baffles me. The judgemental and some predigudice I experienced was truly disheartening. I was wrong for thinking I should be able to take my bicycle inside with me because theft of bicycles are preventing there so I was forced to abandon it inside ( they have no where to lock it outside store). And I proceeded to grab the one item , but stopped to talk to an associate and was met with control and denial of me spending MY MONEY IN THERE STORE!! AND THEY EVEN CALLED THE POLICE ON ME , I WAS ALLOWED TO PURCHASE MY ITEM BUT WAS MET WITH A REPRIMAND FOR DISRUPTING THE STORE AS I WENT OUTSIDE HOPING MY BIKE WASNT GONE BECAUSE THEY THREW IT OUTSIDE!!!
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January 2024 by Peggy M.
While I was shopping today, about 5:45pm, I was in the Cosmetics department, when I saw an employee take off with my cart. I ran after him and I asked him Why he was taking off with my cart? He replied, in a very snotty, confrontational attitude, that he was NOT taking off with my cart!!! He stated that he was just moving it out of the way, so customers could get through. He was LOUD, and very NASTY, toward me!!! I asked the cashier, Brenda, If this guy was always so nasty to the customers? Brenda stated that she did not know. I asked Brenda for that employee's name, since he was not wearing his name badge. Brenda stated his name was Eric. I requested that Brenda contact a Manager, as I was NOT going to tolerate such disrespectful behavior. A woman named Guadalupe came and spoke with me. I told her how nasty and disrespectful Eric was and I asked her, Why the Hell, isn't he wearing a name badge? Guadalupe had the nerve to SCOLD ME - a CUSTOMER, ORDERING me NOT to CURSE at her!!! and she told me she will "speak" to Eric about his behavior toward me and him not wearing a name badge. I decided to take the high road, because if I got loud, in the store, they would have called the police on me and make ME look like the bad one. As soon as I arrived home, I called the store and requested to speak to the Store Manager, who was not available. I was told that someone named Aaron, will call me tomorrow, to further discuss the incident. I will continue my review at the conclusion of my discussion with the Store Manager and other appropriate personnel. In the meantime, I will no longer shop there and I will have my prescriptions transferred elsewhere. I will also file a complaint with the BBB and Consumer Affairs.
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January 2024 by Emma B.
If I could give this store negative 5 star rating, I would. The floor is disgusting, especially in the makeup department. The items are messy, all over the shelves. The makeup department needs to be cleaned more. I'd appreciate it if this would be fixed soon.
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January 2024 by Karen Brenner
Poor Customer Service. Their brand of electronics was a bit disappointing. We were forced to return an item and they gave us the sale price not what we paid for it, despite it being less than 90 days. Not the first time that this has happened. They were very rude and dismissive. Will not be returning.
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January 2024 by Lance Parker
Sun block is locked behind glass. Good luck finding someone to help you.