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February 2024 by Angie Reed
Waited at the front of the line for around 10 minutes while the attendant sat open at another station and didn't call me, until she saw other people were getting in line and then decided to help me. Wasn't allowed to take a photo of the item I was attempting to send after being told they charge $10 for tracking (this has never been an issue before), and was told I needed to go outside to take the photo and then wait in the now extremely long line over again. I've received tracking and a receipt that it was sent for no charge from this post office and others prior to this, so either the attendant just didn't want to help me (likely) or they've changed their policy for money grabbing purposes in the last few weeks. She accused me of not being truthful and asked me to produce a receipt of prior instances (because obviously everybody carries every receipt for mail they have ever received on them or they are lying), and then told me she couldn't help at all. This was after watching her argue with another customer about passport logistics that were (from my personal experience) incorrect. I would just find another USPS until this employee is taken off the front end.
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December 2023 by John FMJ Rossi
Perfect place to get all my need taken care of at the. USPS
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December 2023 by Drew T
The old Asian guy working here should be fired. Ridel or something was his name (couldn’t tell because of his thick accent and mumbling). He had the most unprofessional and obnoxious attitude I’ve ever seen at usps and clearly knew nothing about his job other than scanning packages (a 6-year-old can do that!). I cannot believe how such incompetent and uncivil people got a job. If you don’t know something, acknowledge your lack of knowledge and don’t give false information. USPS should take customer feedback more seriously, retrain and/or re-select their employees.
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October 2023 by Miguel Marquez
The Asian gentleman at the front desk was extremely helpful. I went in to do a passport renewal. I was completely clueless about the whole process and he guided me through the whole thing while maintaining a welcoming attitude. Whole process only took about 3 minutes. Thank you good sir.
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October 2023 by Nell Tecson
Friendly service you just need to ask for directions but all in was good and accessible also with parking.
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October 2023 by Barb R
In and out, just like that. ( I got lucky, it wasn't busy at that time) Personnel is always friendly.I just answered a question from Kayla regarding passports, I didn't have an answer so I looked it up. I actually called them. My last answer was that I was unfamiliar with the passport dept of the post office. Her question was can she walk in to renew her child's passport.That answer is yes. But only on Tuesday Thursday and I believe they said Friday, from 10:00am to 11:00am.
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October 2023 by K
Don't drop off your packages here especially in the drop off because you'll get a snarky reply because they lost your package with "why didn't you use the self check out?"- Allen (so sure of himself)Maybe I should so a computer system can take your job!!!They don't scan your packages and then they get lost with no resolution after 5+ weeks.Even if my package was scanned it'd still be lost at the huge LA distribution center!
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October 2023 by John Souza
I shipped a international package to Mexico from this location! The tracking information said it was last scanned at the Juarez Mexican international airport, it’s been 30 days and no updates, so my package is lost, I can’t get in contact to USPS via phone or email, I will go down to there office one more time to see if they can help me!
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August 2023 by Teresa Meeker
I've always been so impressed on our postal services. They all work so hard. I really appreciate them.
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July 2023 by Thomas M.
I love this location for different reasons. After working in the area for years it's between work and home. AKA on the route anyway and the people that work there are always so nice. The place is always clean and they have plenty of P.O. Box there. A large indoor box drop. As of late it's the easiest way to drop mail in the outside box with a last pickup of 5:30 but still gets it post marked for that day. So for someone like me that likes being lat at getting paperwork in the mail it definitely helps. All my stuff is electronic but as having to mail out hard paperwork it's nice to get a post mark on time. The only problem is the parking but just stop on the curb and be fast about it. And if anyone says something about it just tell them red means stop.
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July 2023 by Ladybug201
Had reported a package missing and person from post office (Allen?) had called and was already ready to fight. He was very defensive telling me that he has very careful workers and that the package had been dropped off exactly where it should have been so it was stolen. I asked if it would be possible for it to show up in 24 hours and to just wait and he said “nope not possible if it says delivered it was delivered.” He then tells me that I shouldn’t even be reporting anything because “I am not their customer, the shipper is their customer” and proceeded to tell me to check with my neighbors. Come to find out that the package had been marked as delivered but dropped off only the next day. If you have a lost package, or a package that says delivered wait 24 hours and see if it shows up. After that, consider it gone because this guy will not help you whatsoever.
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July 2023 by Tiffani H.
this is my third time here and probably my last. the workers are so rude. one of them made fun of my handwriting in front of everyone just because it's hard to write on the bubble mailer with pen, so it came out skinny. another one rejected me for media mail because they said it was only for books. i ship out CDs and at other post offices, i've been able to do it (also the usps website literally says books + video and sound recordings are counted as media mail). the worst post office ever in orange county.
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May 2023 by Stephanie Grice
I love this post office never had any issues!! They do need more than 2-3 workers especially when line is long!! I use to live on knott & 8… Now am in Anaheim an I will go all the way to this post office. Am going their May 13th because several others I go to are closed on Sat!!! I have never had issues with my packages being raggedy in transit or before!!
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May 2023 by Mariano R Miranda
Horrible staff neishaCame here for help Neisha told me to come back when a supervisor can help because she doesn’t care about how my mail isn’t coming to the right direction even though I’ve already done a change of mailing address two weeks ago
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April 2023 by Michael Kim
1 worker helped 1 person then went to the back. I’ve been here about 15 minutes. Only 2 people were in front of me. There are currently zero workers helping anyone out. NO printer here so I have to go next door to UPS to print my ONE LABEL on ONE PAGE for ONE DOLLAR AND 25 CENTS.
