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October 2023 by A V
Believe her name was Teresa , very helpful and patient ??
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July 2023 by Danielle Espinoza
Metro by T-Mobile does not take T-Mobile I heard MetroPCS was a good company wonder wonder if they support all those fees that T-Mobile has
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July 2023 by Elżbieta Sieczkowska
On July 9, I visited the Metro by T-Mobile store and met with reliable, professional and friendly service. I recommend the store
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March 2023 by Jake Chang
Perfect service, very knowledgeable, professional works. Thank you.
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January 2023 by Freddy T
Just witnessed a customer arrive 15min before closing and the girl who was locking door told sorry we are closed like they still had 15 min to help her out terrible seevice
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January 2023 by Joe Sandoval
THE SERVICE WAS GREAT AND FAST
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November 2022 by John Garduno
I'm a regular customer there for years ? ?
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July 2022 by Maria Medina
Went there at 10 like sign says to make a payment for my dad who’s elderly but no one was there, waited until about 10:45 and left. Very inconvenient
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April 2022 by Veronica Abousaidi
Fantastic service. Offered service that help me and my family. Very patient and professional. They will make sure you get everything your account is intitled to and more!
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December 2021 by Peacemaker JB
Friendly always quick to help and in a good mood.
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March 2021 by Martin Dominguez
I appreciate, Thanks for your helped, friendly.
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March 2021 by Dori L.
Absolutely hate this store!! After being without a phone for a week and epic fails with customer services instructions on get my phone working again I finally visited this store. At first I was so grateful to Liz for all her help. Then today again my phone was not working. LIZ IS A LIAR!!!!!! SHE EXPLAINED TO ME SHE COULD DO NOTHING TO WAIVE THE AUTOMATIC FEE THAT IS GENERATED FROM HER HELPING ME THAT CUSTOMER SERVICE IS THE ONLY WAY TO GET IT REMOVED OR ADJUSTED. Today online with customer service yet again and I was told that only tje store that helped me could adjust the fee or remove it. LIARS!!!!! I should not have had to pay a fee to begin with. Metro not helping.... would never suggest anyone get Metro. Thanks for the huge inconvenience of being without my phone for a week during which my daughter drove through 3 states and I couldnt check on her. Also extra fees I shouldn't have had to pay. Good times!!! Seems like no one in this company is either trained properly or they just dont care.
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March 2021 by jahaziel Herrera
Worst customer service I’ve ever had !!
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September 2020 by Gio K.
Come here to fix my phone. Store lights are on , I can see food on the counter. Store hours are 10 a.m. to 7 p.m. and they have the door locked 9/06/2020
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September 2019 by Jayr KING
Worst customer service went in to switch my service to another phone the girl working "yoselyn" asked me a bunch of questions my name number passwords all my info then said she couldn't help me because she didn't know if it was really me I went back home got my id came back to do it again it was supposed to be 15$ she charged me 45 instead and my phone got suspended for not paying the extra 30 she charged by mistake
