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November 2023 by Shuai Sun
Very professional driver and movers who helped me to move all my belongings across the country within a week! My coordinator Lisa is super helpful and always ready to solve my problems. Highly recommend!
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October 2023 by Kim McLaughlin
Contacted Merit as an agent of United Van Lines for our cross country move. The estimator, Joe, was very professional & helpful in explaining the process. The binding estimate was very fair & competitive. As we prepared for the move, Alyson was very prompt in answering our various packing questions. She checked in with us during the process, on loading day & delivery. At both ends of the move, the local hires were excellent. Our household items were carefully packed and protected. At delivery? The crew was especially considerate and professional, placing our furniture just where we requested. Finally our driver, Robert (Fitz) could not have been more professional, helpful or accurate with our items. Everything was delivered- with only two small glasses broken (packed by me). Added plus? He was very nice & we enjoyed talking with him.
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October 2023 by Justin Deitrick
Moving can be an extremely stressful experience, especially when it's cross country. Finding the right moving partner is key to a successful move. I will say that my experience with Merit Moving / United was positive overall. Other than 2 small plates, everything else made it undamaged and on time... including an upright piano. From the very start and throughout the entire process, communication with Frank (estimator) and Ellie (moving coordinator) was great. I would definitely recommend Merit to anyone looking for a responsible and reputable mover!
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October 2023 by Aaron Puente
Merit did an amazing job handling our move. They were professional, punctual, and made our relocation across the country so easy! We are extremely happy with the services we received and would use Merit again!
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September 2023 by Martha Brown
Merit is very efficient, friendly and professional. From the customer service agents, the movers and the driver. The team made relocation across country a breeze. I am very impressed and highly recommend them for your move. Thank you!
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September 2023 by Cody Dye
Merit Moving Systems made my move seamless and hassle free at a time when I was extremely busy. They communicated early and often to ensure an effective and timely relocation. All parties involved in my move were extremely professional and diligent. I would use Merit Moving Systems for another move in the future!
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September 2023 by Nathan Kleinman
My son's employer hired Merit to help with his move. Since it went well, we hired Merit for our move as well. Merit coordinated the people who loaded our things, drove them from Pennsylvania to California, and then unloaded them. All went well, and every item was accounted for.
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August 2023 by Ankita Shah
We worked with Merit Moving recently for our corporate relocation. While the office staff were very professional and responsive, their local contractors lacked the communication skills. We were given a window of time when the movers would arrive. They arrived 6 hours later than the given time, and it seemed like the communication between them and Merit Moving was lacking which consequently affected our moving plans. Merit moving's initial assessment through the video call survey also underestimated the amount of our household goods, and it took movers more than double the estimated time to load the truck. We were assigned this company as a part of our relocation, otherwise it would not be my first choice if I had to do it all on my own.
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August 2023 by Vaideeswaran Divakar
I recently moved with Merit Moving Systems on a company move across the country. The staff was very responsive and helped coordinate every step of the way. We ran into some truck trouble along the road but the team was very helpful and pushed to get my belongings across the country as early as they could! Would highly recommend for others use Merit Moving Systems for their relocations.
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August 2023 by John Hughes
We recently moved from Phoenix to Tucson and had the opportunity to work with the awesome Merit team. Everyone was very professional and Shellie did a fantastic job communicating every move with us. I would recommend if you need a mover Merit would be a great choice.
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July 2023 by Jo N.
Relocated across the country with Merit Moving Systems through my company. Everyone that was involved with coordination before and after the move was very responsive and helpful. In terms of the move itself, the movers were very efficient in packing all my items and furniture and everything arrived safely.
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July 2023 by Trevor Ceniviva
Met Moving handled our move extremely well! We moved across three states, and everything was packed securely, arrived in great shape, and everyone involved was extremely helpful and communicative. We would highly recommend leveraging these moving services for all your needs!
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July 2023 by Alisa Laufer
I recently worked with Merit Moving Systems for a company-sponsored relocation. The staff were incredibly helpful and professional every step of the way. The movers themselves were prompt and efficient. There was one hiccup with a sub-contractor who forgot to wrap one of our electronic devices, but as soon as I notified the Merit office staff, they began working to resolve the issue and provided me with regular updates. I highly recommend their moving services!
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June 2023 by Kekeli Sumah
Working with Merit Moving Systems was really professional. The customer service treatment was professional and reassuring to the point where I felt I could always reach to them if I had any questions or if something went wrong. They were quick to respond and very efficient—always making sure to check in along the way.The packing and moving was very quick and very efficient. They paid attention to detail and were receptive to suggestions or requests that we had. Our driver Frank and his team were especially impressive and were able to pack and load in a day and a half!We opted to use their temporary storage until our move in date 3 weeks later, which they were very amenable to. Finally delivery was also professional and very very fast. Everything was done in a morning and afternoon.We did lose two small items out of the hundreds of things they packed and moved but they made the claims process so easy so I feel really happy about how they took care of us. We also had a wooden senufu stool break in the process but they made sure to document that and compensate us for the value of the piece. Again, considering they transferred our high value items (vintage speakers, tv, projector, computer and dj equipment), I was thrilled how well everything arrived.I highly recommend them.
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June 2023 by Stephanie L.
My experience with Merit Moving Systems has been nothing but great and smooth. I relocated with them through my company so I cannot speak to final costs, quotes or initial estimates. However, what I can speak to is the entire moving process.First of all, I loved the customer service treatment I got through Merit. Any and every contact was professional and reassuring. I never felt like I couldn't pick up the phone and ask a couple of questions or double check a few details. They were also really responsive via email and followed up with my me frequently.The packing and moving was very quick and very efficient. We lived in a single family townhouse in Sonoma County and were making our way to Southern California. Our household is small (just my wife and I) but we're artists and designers and so we had a few things that needed special attention. Merit took care of everything nicely and our driver Frank and his team packed and loaded everything in a day and half! He was awesome and I'm grateful for his expertise and care. Highly recommended. They could have delivered everything within 5-7 business days for us but we opted for temporary storage until our move in date. When it was time to deliver our items, they took care of permitting, which was a real relief, and delivered everything quickly and professionally.We did lose two items out of the 300+ they packed and moved, and one of our wooden stools broke in the process, mostly from being stored in correctly. Considering I had vintage speakers, a tv, a projector and dj equipment transported, I was thrilled how well everything else arrived. Additionally, the claims process was sooo easy and smooth so I felt really taken care.I highly highly recommend them
