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April 2024 by Ava Tran
The restroom was absolutely disgusting and needed more attention, it was grimy and filthy, covered in vomit and diarrhea and smelled terrible I had to leave for another restroom. The food was gross and soggy and the staff were somewhat rude.
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April 2024 by Glenn Mckee
Food was good and hot and fast
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March 2024 by Daniel Smith
I just went there for a good cup of coffeeWheelchair accessibility: Yes it was a wheelchair accessible
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February 2024 by Guy Nevins
Per government regulations, burgers are overcooked and fries are undercooked.
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February 2024 by John Silvers (Johnny)
CHECK YOUR BAG THEY REGULARLY FORGET NAPKINS AND
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February 2024 by Tony Silva
hello I have a complaint about an order that I had just put at this restaurant. I was eating a double bonus jack but I did not notice that the patties were into so when I went back to the restaurant to correct it the customer customer service that I received was beyond rude unacceptable and very disrespectful these team members have been known to races and caused problems with me in the past I do not appreciate it. Everything about it disrespect me and my character I am bipolar and I do not like the service in the friendliness of the staff at this restaurant. It is beyond disrespectful. The manager has been nothing but disrespectful to me. I have been in contact with numerous problems in the past for so many stupid situations. The whole team and staff has been known to be laughing at me. Every time I come into the restaurant and every time I leave in the restaurant especially for this incident this is so unprofessional I do not like this establishment. I will never eat here again it is so ghetto. It's so messy there's trash everywhere. There's rain coming from the ceilings. Every time I come to this restaurant there's so much water pouring into the restaurant to the point where it's uncomfortable to even get the food and get out at due to water pouring everywhere every time I come to the restaurant from the ceilings it is so trashy, messy stinky musty gunky with everything and the fact is this restaurant is by a hotel, so if this is going to be a reoccurring behavior situation with hostel at this specific establishment then consider me to not visit them ever again this is so disrespectful. I do not understand why these people have the audacity to even go towards the measures of disrespecting so many customers, including me for so long long everything about this restaurant is just very very blatant and very, unacceptable beyond measures when it comes down to the rudeness behavior and also the trash that's inside of it. I will never recommend anybody to go towards this restaurant for as long as I shall come over into the area..
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December 2023 by Tom Estrada
I came to the Jack-in-the-Box this Thursday morning, December 7 and expected a great breakfast but instead what I got was horrible service and the worst breakfast I’ve ever had a breakfast remember that’s for sure the reason why was because of the manager her name is Lupe so me and my wife walk and order food and wait for it to be served to us we got our food and begin to eat. We were not giving any napkins. We were not given any condiments. I had to ask for my water three times before they gave it to me. I ordered the platter with a coffee. My wife ordered the ultimate bacon cheeseburger with two orange juices, and She only finished half of her sandwich because it was cold and steal. The coffee was stale and the worst part about it all was the thin mint Girl Scout cookie shake. It was so watery that by the time I finished my food and began to drink it. It was like drinking water , I kindly walked up to the cash register and asked the manager if she could make me a new one because it didn’t taste right she said it’s supposed to be watery after 20 minutes well I beg to differ I’ve gotten shakes from Jack-in-the-Box many times and it has never been watery after 20 minutes I told him to straighten*please replace the shake. I hadn’t even drink at any of it but she refused to replace it like if the money was coming from her own pocket the worst manager, and the worst customer service I’ve ever dealt with in my life employees were very friendly, and the person that took her order was very helpful. It was just a manager Lupe. She was very rude and very unfriendly refused to help me whatsoever . Don’t know who’s in charge of this place but we spent $24 and expect to receive at least decent service but we’re treated like common scum.
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December 2023 by Oldfield Chevy
Ok, location when not overcrowded, place is a bit
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November 2023 by Mary Camiling
Line was fast and food is great.Parking: Easy to park.Wheelchair accessibility: I didn't use it
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November 2023 by Doria Loggan (Butterfly)
Love the food, love that they take EBT food stamp.
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October 2023 by Paola R.
BRANDON NEEDS TO BE FIRED. Everytime he's there it seems like he's not doing anything and makes the orders backed up this has happened multiple times that I've had to wait 40 min for my drive thru FAST FOOD???? yeah give that guy Sebastian a raise he looked like he was carrying the team along w the other older lady. But that foo Brandon OUT
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September 2023 by frank martinez
For sure they are doing the good for the best of God's kingdom..this place is good to eat..those kids are doing a great job..corporate should be proud of them.
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September 2023 by BeautyByBri
I am in the hotel not even 2 min away, this location is said to be 24hrs so I walk over to purchase a drink. They tell me I can’t order while still taking a drive thru order they told me maybe go to Starbucks. They were also not at all friendly.
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September 2023 by Kyle Montano
Advertises as 24/7 but rarely if ever has the staffing to serve past 1 or 2am
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August 2023 by Diannia D.
The drive thru was quick. My food was correct and my food was given to me with a smile. What more can you ask for from a Jack in the Box?
