H&R Block offers experienced tax professionals who can handle various tax needs and help maximize refunds. Customers can choose to visit their local offices or work from home using the Digital Drop-Off service, which allows for document upload and professional assistance without leaving home. The staff prioritize safety by deep cleaning offices, disinfecting high-touch areas after each appointment, and practicing social distancing. The environment is family-friendly, with reviews noting a welcoming attitude toward children and a positive, patient approach from the staff. Many customers appreciate the thoroughness of the service, highlighting that their taxes were prepared quickly, accurately, and with attention to detail, including reviewing even the smallest information like names. Specific professionals, such as Maria Alvarez and John Fajardo, received praise for their professionalism, helpfulness, and clear explanations, even in complicated situations. Overall, clients describe their experiences as good, easy, and stress-free, with some returning for future services due to the quality of assistance and personalized care. H&R Block continues to serve the community with reliable, friendly, and professional tax help.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee