Firestone Complete Auto Care in Buena Park, CA, has earned a strong reputation for reliable and friendly auto care. Customers appreciate the knowledgeable staff and excellent customer service, with many mentioning the helpfulness and patience of employees like the store manager and technicians. The team is known for going out of their way to assist, whether by replacing a chipped tire, repairing a flat, or handling more extensive repairs that can take the entire day. Despite busy schedules, the staff often accommodates last-minute needs and offers early Sunday hours, making it convenient for customers. Pricing is considered competitive and fair, encouraging some to travel longer distances for trusted service. Customers consistently highlight the professionalism of the staff, especially employees like Mark, who provide helpful advice and courteous assistance. The shop handles various vehicle needs, from tire sales and repairs to maintenance like oil changes and brake inspections, ensuring vehicles run smoothly and safely. Overall, Firestone in Buena Park is praised for its knowledgeable team, quick service, and commitment to customer satisfaction, making it a go-to destination for auto repairs and maintenance.
Excellent everything! Outstanding customer service reps & techs, knowledgeable assistance & fair prices. Being open early on a Sunday is a definite plus. I am so glad I chose to come here!
June 2024
Thank you for your kind explanation of my questions.
June 2024
Great service! Very knowledgeable and helpful. Straight to the point what needed to be done to my car. Thank you guys!
