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February 2024 by Kevin B.
Nice and convenient Chase Bank location around the theme park and shopping centers. I work not very far from this Chase location. So i do stop here once in awhile when i need something done. Rather than me waiting to i get home to the locations closer to me. Nice space and plenty of parking. Neighborhood might look a little sketchy at night time. I recommend not doing transactions at nighttime in this area. But all in all, i love my Chase Banks. People at this location are professional and friendly. I will continue coming here.
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December 2023 by Izayah C.
Good , very professuinal and clean. next to knotts so u have a good view! very kind.
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October 2023 by Ty L.
I called Bernardo for 3-4 days straight leaving a voicemail each time begging for a phone call back and received nothing, I do not recommend this branch.
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February 2023 by Jas H.
I came in to do a deposit & get a cashiers check. The line wasn't very long, maybe like 5 or 6 people ahead of me but a lady named Cat walked up, asked what services I needed today and quickly helped me do both ! I was in & out (which was very helpful because I'm pregnant & don't have very much energy). THANK YOU CAT FOR YOUR FAST & FRIENDLY SERVICE! I'd also like to add that Ive been coming here for 2 years and have never had a problem. Staff is always nice no matter what time of day I've came in.
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January 2023 by Cody B.
Came to this chase branch last minute needing to withdraw 'crisp/new' Chinese New Year money. While they didn't have any new bills, Alicia went way above and beyond, hand filtering through hundreds of bills to help find me the newest and crispiest money. In my 15 years of being a Chase customer this was hands down the friendliest and most helpful experience I've ever received at any branch.
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November 2022 by Abi L.
Do you like to waste your time and drive to the bank for no reason? Then come to this Chase location. They tend to keep their clients waiting (at least the advisor Isabel De La Torre did) and in the end it was all pointless. Isabel De La Torre was disorganized and thought I came in for something else. I was told I had to come in to speak to the advisor by a banker, but I really didn't have to. It was all very frustrating and a waste of time. Do yourself a favor and just go to another location.
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November 2022 by Janet N.
This was my second time visiting this location and tell me why during both of my visits they not only did they make mistakes counting my money, but they also deposited into the wrong account. :(
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June 2022 by Hector L.
Totally unprofessional branch Jay and Sheila are useless at there jobs. If you need investment advice seek elsewhere because this branch is all talk and no action.
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March 2022 by Lisa G.
Just wanted to say thank you so much to my cashier De'Angelo Gray for being so professional and sweet at the same time....you totally made my day!!!!! I appreciated you counting all my money back to me smiling and talking at the same time ..... it's always nice to see a man that loves his job!!!! Your such a naturally happy person nothing fake about you,I am so impressed how you carry yourself....I hope you have a great day and I hope other Co workers learn from u how to be nice and courteous to each customer.... You are truly an example thank you again so much.. I hope they give you a raise soon... I called corporate office this morning to tell them how amazing you were ....you didn't know that I lost my father couple years ago and it's close to his birthday now, so I was feeling depressed and had been crying all day at work.. so thank you for taking my mind to a better place at that moment.... Your smile went a long way ... Thank you again so much Michael De' Angelo Gray
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June 2015 by Ambrose Garcia
Waited in line for a teller for 35 minutes very disappointed
