-
September 2023 by Casey K.
I was on a camping trip close by when I had an issue with my F350 Diesel. I called Rich's and they were extremely helpful and made time for me that day. He had a part in stock that is on nationwide backorder with Ford. They got me safely back on the road in 15 minutes. Next time I'm out that way, I'm buying some sweatshirts from him. Couldn't have had a better experience. Thank you!
-
February 2023 by J G.
I had a problem with my turbo and couldn't figure it out. Went to Rich's because I heard it was a good place and I can't recommend his business enough! Very fair and down to earth: reasonable. I rarely, if ever, post but I felt so strongly that here is my testimony. Highly recommend this business for all diesel owners
-
January 2023 by John G.
Honest, knowledgeable and straight forward. This isn't a shop that will nickel and dime you, they diagnose and fix the problem.
-
July 2022 by Eugene Elder
I was heading north on the 101 in my F350 and blew out the radiator going up Gaviota pass. Called Rich’s and they happen to have my radiator. I babied the truck to their location. I changed out the radiator and was on the road within 2 hours. I’m so glad these guys had the part. They were great to work with. After speaking to Rich and his mechanics I’ve decided this is where I will bring my truck.
-
April 2022 by Edward J.
I wanted to install a CP3 pump in my 2016 Silverado diesel. Everyone I contacted in SLO steered me to Rich's Performance Diesel. He ordered the pump kit and installed it. I developed a minor problem. When I spoke to Rick he told me to bring it in. He even made arrangements so I wouldn't have to drive all the way to Buellton. Got my truck back the very next day. I believe Rich to be an honest, stand-up guy. He went out of his way to satisfy me. If you have a Silverado with the Duramax diesel with the CP4 pump and you want to have the CP3 pump installed, which is approved by the State of California, I recommend Rich's Performance Diesel.
-
February 2022 by William Herman
Extremely happy with them, they did an emergency house call for me. They were here within 10 minutes had my truck running in five minutes. Extremely helpful polite and I would highly recommend them. B
-
February 2022 by Gary
Great place. Very informative. Very clean grounds. The staff is excellent and always willing to answer questions. Worth the admission and we will definitely visit again
-
October 2021 by Candia Flynn
I just met Rich and wow what a great guy! My husband has always taken the trucks in but he’s currently hospitalized, so I’m taking care of things the best I can. Rich made this so easy for me. He’s always done quality work but his warm and kindness was amazing. Thank you
-
October 2021 by Eddie Lewis
I had the good fortune to break down on my way from Encinitas to the Central Coast on a much needed camping trip. I was able to get a site for my trailer at Flying Flags and first thing Monday morning I dropped my truck off at Rick’s. I left relieved after Rick and his Cummins specialist went over possible solutions to getting me back on the road. Truck was ready by the afternoon and I can’t thank them enough. Extremely honest, competent and very fair with billing. It’s also comforting to know that on my travels I have them if truck acts up.
-
October 2021 by Eddie L.
Recently on a much needed camping trip from Encinitas to the central coast I had the good fortune to break down in Buellton. It was Sunday and we were able to get a site at Flying Flags and Monday morning I dropped my truck off and had a short walk bac to the RV park. Rick is extremely knowledgeable and while checking It out with his Cummins specialist at the drop off I left much relieved. Got the truck back that afternoon. I really enjoyed chatting with Rick and it's comforting knowing that on travels north to south I have a place that can work on my truck. Truck is a 1998 Dodge with 12 valve Cummins and through my lengthy ownership I've learned the value of a good mechanic.
-
July 2021 by Roxie Striplin
My husband and I driving home from Cambria to Phx. The exhaust regen message came on in our dodge diesel, which usually takes a few minutes to go off, just stayed on along with a check engine light. Not sounding good. We stopped at a dodge dealership to just ask if they could diagnose scan and they were so rude and obnoxious we left , hoping to find another dealership soon . We pulled off near Buelton and saw two guys sitting at a table outside a roadside store having coffee. My husband mentioned our woes, and they told us about Rich’s Diesel Performance. We pulled I there , told them what was going on, a very knowledgeable and nice mechanic came out , put his scanner on the truck ( took 2 minutes) cleared the lights and we were back on the road with peace of mind. No charge!! Thank you so much! Honesty and integrity still exist in this world. This business is a class act!!!! ??Service: Exhaust
-
May 2021 by Aaron V
I called for some help and Rich was extremely helpful simply over the phone. Unfortunately I did not end up being able to purchase the diesel truck but if it’s ever in the area I would definitely take it to this company.
-
May 2021 by frank lopez
Great service
-
December 2020 by Walter H.
These guys are real professionals. They know the business of diesel trucks. They aren't afraid to take on a challenge.
-
July 2020 by Dave Clark
This man knows his stuff, as far as I know he only works on Ford diesel trucks, he's way knowledgeable, he's not cheap, but then diesel's aren't, he's always been able to troubleshoot the problem and been correct, I'll be going back