CVS is a pharmacy and retail store that offers helpful and friendly staff, including knowledgeable employees like Eileen, Zoe, and Anna, who are always ready to assist customers. The pharmacy services are fast and efficient, making it easy to pick up prescriptions, even for non-Kaiser providers. However, prices are considered high, which can be a concern for some customers. Customers appreciate the store’s welcoming atmosphere and the staff’s helpfulness. There was an unusual and alarming incident involving a confrontation with an individual in the store, which was described as violent and involving a weapon, but this appears to be an isolated event. Overall, CVS is a place where customers find helpful service and a friendly environment, though the prices may be a drawback.