9AM - 4:30PM
325 River Road, Modesto“Zachary gave top-notch customer support. My experience in the store was great, all thanks to him. He was knowledgeable and helped me test products until I got the right fit.”
“The rep at this store, julio was very helpful and did a phenomenal job answering all my questions professionally. For now on I’m recommending friends and family that have cricket to get helped by julio.”
“Staff very knowledgeable and friendly. Able to help out and resolve issues with laptops or desktop computers and repair and text. Very helpful and repairs are done in a timely and quick manner usually within 24 to 48 hours”
“I just want to say.... The representatives here at the cricket store @ 16th and Mission are awesome..... Super amazing!!Kudos to Wan!!He was very attentive, helpful and super quick to get my phone activated with 5 ⭐ top top-tier text - voice and data services. All in under 15 minutes on a busy Friday afternoon!Now that is my definition of ultimate customer service ⭐⭐⭐⭐⭐I highly recommend anyone was looking for service to come check them out!”
10:30AM - 5:30PM
2388 Mission St, San Francisco“The owner, Dean, is extremely nice and very helpful. He has a lot of knowledge on his inventory. I bought a digital camera from him so if you’re looking for a digital camera for those aesthetic Y2K influencer pics, this is the place to go!!”
“Padam provided exceptional service. He was knowledgeable, patient, and went above and beyond to ensure all my questions were answered and my needs were met. His professionalism and friendly demeanor made the experience enjoyable. I highly recommend seeking Padam's assistance for any AT&T inquiries.”
“This gentleman came to our home in 20 minutes iPhone 11, which was glitchy with cracked screen worked as good as new. Well worth the cost. If you have kids with phones keep number handy. Thank you again sir. You saved one young ladies Christmas!”
“Was looking for a USB HDMI adapter, called ahead to ask if they had it. They confirmed. When I arrived and asked about the part, they led me right to it. Price was reasonable, store was clean and organized, great customer service. So glad I didn't have to go to Best Buy, happy to support the local biz!”
“Yesterday I went to the store to buy a new phone and they gave me good promotions and they even gave me the information of my old phone, all the workers were friendly and their customer service was good, I felt confident coming to this store subway”
“Nothing but great things to say about Taylor! He installed my dash camera (front and rear) and some extra power outlets. I was very impressed with the speed and quality of the install. Not to mention the fair price. I think the coolest thing was my camera was doing things I did not know it did because it was finally correctly installed by Taylor.”
“If I could give these folks ten stars, I would! Before Covid my wife and I went here to buy office chairs. We are seniors with a lot of back and body issues so we knew this would be a challenging process. We had been to some other places but they tried to sell us on stuff that would not work for us, could not answer our questions and rushed us. What a totally opposite experience at Blaisdells! We were waited on by Adrienne Quitugua-Hervin and she gave us some of the best customer service we have ever experienced in any type of business. They had a great selection, but even more important was how knowledgeable Adrienne was and how patient she was with us. She was very familiar with all the chairs and gave us all the time we needed to check them out thoroughly. Part of my business is training people on customer service and Adrienne checked off all of the boxes of an award winning customer service representative of this company! She could train a lot of people in customer service! We bought chairs (at very reasonable prices) that needed to be customized a bit and then Covid hit. Being at very high risk, we did not have any deliveries inside of our house. Blaisdells understood our concerns and never pressured us to get the chairs. Eventually we had them delivered and put together on our porch where Adrienne helped set them up and showed us how everything worked. Even the delivery people were as polite and nice as could be! This is a big company that exemplifies the best of a small family business. My only complaint is that they don't sell every type of product we need!”
7:30AM - 4PM
951 Mariners Island Blvd, San Mateo“Kelli reached out to let me know the product I ordered would not be available for several months and offered me a reasonable secondary option. I went with her suggestion and received my order a few days later. Kelli was knowledgeable about the product and made sure it would meet my needs. This is a great company!”
“Great staff, friendly and customer minded. They are good with advise regarding which model to buy.
Prices are better then in Europe. Recommend visiting them if you are in the area.”
10AM - 7PM
1212 El Camino Real b, San Bruno“Just came today because I had issues with YouTube. Since the day before I couldn’t figure out why I couldn’t get on YouTube videos. I’m so glad that I came in to Cricket in San Bruno to seek help. Karina helped me and the other customer that have the same problem. Thanks to her I can see my videos again! Karina is the best!!!!”
“Great place. Competitive prices, super excellent televisions, friendly and professional staff. Was just looking at new Sony that I purchased there and am amazed at the beautiful and crystal clear picture. It's like the show is in the room with me.DO NOT shop elsewhere as you'd be wasting your time.”
“Ohh my goodness i cannot believe i be here with my friend which is a manager on the Store at cricket and he was super nice with me ohh my goodness i can recommend him every time you guys come to buy him phones he's very nice Guy i appreciate you helping me for Family plans thank you very much my friend”
“I want there early they are opening from 11am till 5pm. I met John and he let me in and wait till he is done with opening. He got a great service, and quick response. Love this place.”
10AM - 7:30PM
521 6th St, San Francisco“I recently went to the crew at World of stereo for a speaker rental, and was impressed by not only the professionalism of the team, but the help and info that they provide. Any question no matter how dumb, was met with answers that exceeded any expectations that I had. Issa was the primary person that helped me out answering any questions I had and helped facilitate the rental with no issues. Definitely going back, and definitely recommending this place to friends.”
“Excellent business - ordered a Bel Canto Integrated Amp and it was shipped promptly and securely.
Would do business with them again - buy with confidence”
“Absolutely worth to stop by. Great store where you can try out all the VR devices. Special thanks to India for showing us around the store and explaining the devices so nicely.”
“Samuel Very helpful. He helped me out so much. I wish I could be an electronic technician. Like him, he's a blessing.
He's very friendly and kind. Everybody at this metro by T-Mobile store. Here in West Oakland for the last 10 years. I've been coming here in and the people and the people the people that work there the sale people, they are just very generous and kind. My name is Shawna Scarborough and I give them, I guess Samuel Harley. One hundred percent thank you”
“On February 26th I had come into the store to get help with a very stressful situation and Cecilia, Jacob, and Lamar all did such an amazing job with making me feel like a valued T-Mobile Customer. I am absolutely grateful with the help and service you all delivered to me that day.”
“I must say, I unfortunately don't have the name of the man who helped me the other day, only his employee ID # on my receipt. Of course, I can't post that on here. I would love to commend him! Long story short, he was very professional. I had to buy a new phone & he helped me to pick out a new phone very quickly. I cracked the phone face on my old phone (I'm a clutz). I wasn't happy with the picture quality of it,anyhow. Lol... I expressed to him that I wanted the cheapest phone with the best picture quality. He showed me 2 phones & had me set up for my purchase within 5 minutes of our interaction. Great salesperson! Of course the set up takes longer but, I'm giving him commends. He also helped me to pick out the case and a screen saver ASAP. I was wanting to get to the brass & tacks & he was very responsive, intelligent & knowledgeable of all of the products. I'm ? impressed & content. I will definitely be going back to that branch.”
“I passed my number to cricket, and I am very satisfied because I also got my phone, three-month payment plan, good network and internet, I like it, I recommend it.”
“I wanted to convert my pre-paid plan over the Customer Care service, and that turned to be a nightmare and a waste of time. Finally, I went to the Marina branch to fix the broken account. Jeff was very kind and efficient in addressing my complicated case and a bunch of technical questions with my messed up account. That is the second time the staff of this store saved my time and money.
Whenever I get to adjust my plan in future, I'll visit that branch to make sure everything is done properly.
I wish the T-Mobile dial-in Customer Care, the website, and the mobile app were that efficient and fast as the employees at the Marina branch.”
“I wanted to give a HUGE Shout out to Kash K @Sunnyvale store for taking care of me on my new pixel 8! Outstanding customer service And Odalis has been my go to team member for almost 3 years now. Both superb!”
11:30AM - 6:30PM
1303 Castro St, San Francisco“The literal best in the game. You’d be hard pressed to find someone who not only knows his craft as much as he does but also someone whose passion for what he does can’t be hidden. More than a person I’ve done business with, Tim has become a friend who I’ve been able to learn from and develop an appreciation for jazz. Thank you Tim!”
“Sohail is the MAN! Stayed open 20 minutes past closing to help me (and a handful of others) get my phone activated. He was multitasking helping 8 people at once give this man a raise!”
“I had an excellent experience, the service was awesome, thanks guys. I loved my old phone so much that i decided to get another LG but this time i got an upgrade to the old one, not only it was less compare to what the other carriers wanted for it. I'm absolutely happy with my choice.”
“The console I bought for my husband is spectacular, the shipping was fast and careful and the communication was super fluid! I am very happy with my purchase, thank you very much”