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August 2024 by Annette Creighton
Found everything I needed, thanks to 2 very helpful ladies. Staff was courteous & very helpful every area I went to. Knowledgeable as well.
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August 2024 by Mack Wallace
Gabby is my girl! The staff here is always so helpful but Gabby went above and beyond to help me find the perfect lip color. My favorite lip color of all time was discontinued, Petal Pusher by Hank & Henry and I haven’t been able to find anything like it. But when I asked Gabby for help she walked with me through the store and helped me find an exact match! Decadence by Mac ended up being the exact same color and it is of equal quality to last me all day long. I am so thankful for her help in finding me a new but familiar lip color <3
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August 2024 by Bessie Lallas-Colling
Staff very helpful.
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July 2024 by Ayi B.
I love coming to shop at Ulta Beauty at the streets of brentwood. They are so professional and courteous. I met 3 employees on my last visit, but 1 stood out, and her name is Kathie. She was so patient and knowledgeable about the products and their differences, she showed us how to use them correctly. We ended up buying more stuff. She deserves recognition. Hence, this review
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July 2024 by Reina Porter
Very good experience
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July 2024 by Karen A
To be completely fair, I have received service from four of their hair salon stylist. The best is Scalamaria. She is so polite and customer service oriented and she's great at her job. The reason I'm giving them one star is because some of their employees are lazy, talk crappie about clients and talk about their personal drama that I care nothing for. I booked a service for my daughter. I called to reschedule and the woman that answered made me do it all online. I had scheduled a blow-out, but picked a curl, iron in the rescheduling process in error. I showed up and they couldn't accommodate washing my daughter's hair before styling because they had no time since Atuum was busy conversating with the client. This was a mess up on their part and they could fix it due to time. The store manager Jennifer shined for her absence while I had a mediocre "manager on duty" named Christine with no backbone, or customer skills to fix the situation. How long does a hair wash take on a young girl?! Who the hell gets their hair styled without a wash?! But they are quick to charge for detangling hair even after a wash....RIDICULOUS! Thank God Posh Salon took great care of my daughter being that today is her middle school promotion. Let's see how long it takes corporate to respond for their unprofessional staff?! ??
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June 2024 by Fernando Carrillo
I am incredibly disappointed with our recent visit to Ulta Beauty's salon. We came in with a simple request: to trim my daughter's bangs to eyebrow length, especially important as prom was just around the corner. Unfortunately, the stylist did not listen to our specifications and cut her bangs a half-inch too short, significantly above her eyebrows. This error left my daughter devastated right before one of the most important events of her high school life. Adding to the frustration, after the unsatisfactory service, they even had the audacity to ask for a tip. It's disheartening when professional stylists do not pay attention to client requests, and this experience has certainly left us wary of returning. We expected better from a reputed salon.
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May 2024 by Addy Heath
Had an amazing experience walking here. Bella quickly ask if I needed anything and helped me with my purchase. She helped me to find the best foundation for my skin color and needs, she kindly applied it on me and I left this place with tips of how to improve my makeup. Bella! Sweetheart! You are so nice and super helpful! I really appreciated your help today. Thank you!
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May 2024 by Sidney Sanchez
I went in with my aunt and cousin hoping to get some help to find new makeup products for my cousin’s prom. Bella was the one that helped us and made our experience spectacular! She was completely immersed in making sure my cousin was getting the right shade for every product she was getting for her foundation, concealer, bronzer, blush and eyebrow gel. Bella was so sweet and warm, and immensely helpful. Thank you Bella, you’re amazing!
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May 2024 by halifaxmtg
Easy pickup and good service
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May 2024 by Stephen Moon
Great staff.
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April 2024 by Brisa Pereda
Love Ulta and all that but I can never find my shade here :( even the shade matches were a bit off? I don’t know if I just go on the unluckiest days or just actual bad luck?
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April 2024 by Irma Prieto
All people working there are very nice, they helped me to find the right face products I was looking for.
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March 2024 by Krishneel Kumar
Excellent!
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February 2024 by Corrin
Very nice store
