-
November 2023 by Robert Brenner
Brought my old Dodge in for check engine light and what i thought was bad tie rod ends... tie rod ends were ok, Tom fixed sonething underneath the old beast and THANK YOU it passed smog with ease. I felt kinda bad like i wasted their time but with 242,000 plus miles on this beast y'all did it!Service: Auto engine diagnostic
-
October 2023 by Marcelo Giudici
One word brings it all together to say “honesty” thank you very much ! Very very good attention effective work !!
-
September 2023 by Sharon V.
The BEST SERVICE, and the Quality of work surpassed my expectations! Thank you everyone who took time with me today. You guys where the best. Your kindness and great customer service meant more than you can imagine. I had a really, really bad experience at another auto shop in town. All I will say is that I give true and accurate reviews because I've owned a small business in the past. And unless customers share their experiences with the owner will things change. I will make sure the other auto shop knows "how NOT to treat customers who may not look like them." Brentwood is a diverse community and you need to treat everyone equal... all money is green!
-
August 2023 by Darla Wylie
We have been taking both our Chevrolet cars to the Auto doctor for the past 16 and 18 years. They both have over 250k miles and continue to run strong. Thank you Auto Doctor for keeping us rolling down the road.
-
March 2023 by David S
Tom and his excellent trained technicians did a great job at diagnosing and repairing the engine intake issues on my El Camino. The car has ran great since the repairs. Thanks Tom and crew. Great JobServices: Carburetor cleaning
-
March 2023 by H H.
I have been taking my car here for many years. Great shop and employees, knowledgeable mechanics! Very professional. Absolutely recommend!
-
March 2023 by Natalie C.
Tom & his team are always incredibly helpful to my family. Any sort of problem with our cars, they are always on top of getting straight to the problem. Also, incredibly transparent about pricing and what your best options will be. We never go anywhere else.
-
March 2023 by Brendan O.
You will be hard-pressed to find another shop as transparent as the Auto Doctor. Tom and his team went out of their way to work on our Subaru and discover a major oil leak that no other shop could diagnose for many months beforehand. We received consistent calls from the shop every step of the way and a completely honest and unbiased opinion on how to ultimately proceed in our situation. I have been back for regular tune-ups on my other vehicles and will continue to frequent this shop.
-
March 2023 by Kelly L.
Needed an oil pump change at my car quite expensive at the dealer they did it almost half price. Got my car back the next day. They are very honest and reliable. I recommend them to anyone who needs work on their cars! 10/10
-
February 2023 by Pat C.
I have been going to the Auto Doctor since the business opened (30 yrs +). Excellent service, knowledgeable staff and reasonable prices. Won't go anywhere else.
-
February 2023 by Socrates G.
I have used the Auto Doctor for over 20 years, they have been excellent with all my vehicles and making time for me. The staff is very knowledgeable.I highly recommend them to everyone in the surrounding area of Brentwood, CA.
-
February 2023 by Carolyn M.
Ronnies response:Tom, for one, you were not there when I walked over to your shop. All I did was walk up with the rotor and cap to show Matt and Chris how bad it was burnt and that is why I was getting check engine light, that was one of the issues. Chris insisted that he checked it and it did not need replacing, just like he said with the wires that didn't need to be replaced. I wanted everything replaced, even wires and rotor and cap. A complete tune up. You might have thought the engine needed replacing, which was false. After I brought my truck to another mechanic, I told them about the check engine light and how you told me I needed a new motor. After 30 minutes he said it needed a new rotor and cap and that is one of the reasons the engine light came on. Misfire on #5 was a wire sparking because you didn't replace them as I requested. So the truth is if you did the wires and rotor and cap we wouldn't even be having this discussion that I needed a new motor. For your information, it did not fail smog, I was told to come back in 100 miles because I replaced the battery and that is why it failed. So I had the wires and the rotor cap replaced and now my truck is running great. And I was not combative, I walked over to your shop to show your staff something and they came at me with insults and threats. I didn't even get two words out of my mouth. I guess when a customer questions your work you call that being combative. I'm a consumer. I was called a "fing" liar and a loser. I never spoke that way to your staff and I don't feel I should have been talked to and threatened in any way. I was driving away, and Chris yelled at me and wanted me to get out of my truck to have a confrontation with him. I just drove away. After 24 years of being a loyal customer, you have someone that works for you that threatens and disrespects me.
-
February 2023 by Karla s.
The Auto Doctor is amazing. I have been going there for over Twenty-four years. What makes it so amazing is the staff. Kim the front office manager sounds like she could repair a car herself. She is so knowledgeable, friendly, helpful in every way. The costumer comes first and she shows it. Matt is the best mechanic and works hard,fast, and is so detailed he is amazing at what he does. Chris came on board a few years ago and he is also just as amazing as Matt. This is the best place to take your car. Karla Storrer a real costumer.
-
January 2023 by Boris Z
Awesome service, recommend.
-
November 2022 by Jeffrey Cannon
I have done my auto repairs with Tom for as long as I can remember . It’s a place that you can trust in to do the right thing . His lead mechanic Matt is a top shelf mechanic an auto repair genius and with the addition to there second mechanic Chris it’s a well oiled machine.the front counter lady Kim is always great to deal with very good at her job . The auto doctor is highly recommended bye me .Thank you for the excellent service and always helping me out when I need it. You can’t put a price on honesty and quality workServices: Air conditioning
