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January 2023 by Carmen Butler
Loved my dress from your Boutique!
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December 2022 by Eliza D.
I don't live near here and when in town seeing the specialty physician, I stop to shop in Downtown Brentwood and always find something different and fun. I thought that happened again, with a pair of high waist, wide leg jeans, which I purchased. The shop has a mirror, but you cannot see the back view of what you try on. I tried jeans on that seemed to fit, but when I got home, I saw that they did not fit properly in the back and bunched up where I wouldn't want them to. I wanted to return them, and found out that there is a 'no return' policy. I was never informed (verbally) about a return or exchange policy by the young woman working there (it was a Thursday afternoon). I called the phone number listed as the shop, on the Maps app on my iPhone, a woman answered saying just her name, I asked what the hours were as I had a return, and she stated the hours, but didn't mention that they have a 'no return' policy or an option for credit or for another item, ONLY. The receipt doesn't say it, either. It does state that you have 5 days to do a return. This was inconvenient for me, as I live 40 minutes a day, and work retail, myself, another 45 minutes south of both where I live and Brentwood. I happened to be off of work on the Saturday after my visit (and it was an incredibly stormy, rainy day), and came in to return the jeans, and was told that they don't give returns on purchases, only exchange or store credit. I explained my situation to the woman that was working there (not the same woman I spoke with either on the phone or in person on Thursday). She attempted to call the owner as I spent an hour trying to find something else that would work for me, in the store (nothing worked, most of the clothes were not my regular style or were cheaply made). The woman was very kind, and assisted me and suggested other jeans, but I tried them on and was in between sizes on the only other pair in the entire shop that I liked. She was not able to get a response from the woman. I left, very unhappy and now I'm stuck with $65 jeans, that don't fit!!! I'm seeking what the legality of this is, as the sign posted was never pointed out, and is in very small print for my older eyes to see. DON'T SHOP HERE UNLESS YOU WANT TO SUPPORT THAT POLICY.
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July 2022 by Connie A
A very nice botique in downtown Brentwood. Personal service. Many unique items.
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July 2022 by Jillian B.
Came in today for the first time and found the staff incredibly friendly and helpful. Went in not wanting to spend money and walked out with 4 times! So many great pieces. Especially love the "basic" and simple staple tank tops/ bodysuits. Great quality. I will be returning. Can't wait for the fall items.
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May 2022 by Nicole S.
Went in on a Friday afternoon and I think I was greeted but that's about it. I had to ask where the dressing room was and the girl pointed to where it was. Apparently it was their anniversary sale and everything was 30% off but I was not told that. I went across the street to their kitchen store and the girl there told me about it. Won't be returning.
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April 2022 by Liz W.
Very friendly staff! Loved the clothing selections and prices are great! We even had free mimosas while we shopped! Since it was around Easter they had free cake bunny pops to take home! Nice little touches and an all around great experience! This was my first time in the store and I will be back often!!!!
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February 2022 by Jayleanni Vvlogs.
Very cute clothes, the ladies there were exceptional and helped me pick out some really cute outfits, def will be shopping here from now ☺️
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December 2021 by Jennifer N.
Cute shop in downtown Brentwood. Items lean towards the more casual side and they've got a ton of comfy flannels, sweaters, scarves and more to get you through the chilly Delta winter. I stop by once in a while to browse and like many other shops in town, they open early on Saturdays during the Farmers Market. I actually purchased a flannel and hooded sweater today that are comfy but on trend. The owner was lovely and all staff are super helpful. I plan on checking them out in the spring and summer since my closet needs a boost for those seasons. I'm tired of shopping chain stores and excited that this is another local boutique with reasonable prices and unique items! Review #85 of 100 review goal in 2021
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November 2021 by Kaylee R.
I am in complete disbelief. It is 2021. I would wholeheartedly believe that there would be more size inclusiveness. Unfortunately, there is not in this boutique. I found a shirt that I would've purchased as a gift but unsurprisingly, there were no sizes that would suit the recipient. I am beyond discouraged with this establishment and am here as an advocate for change. Do better Brentwood!
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August 2019 by Nicolette C.
I've passed by this store many times and wanted to stop in. Well we went to the farmers market for the first time which gave me the opportunity to come in. It was a busy time but I found a dress and was in the dressing room in less than a minute. Even though it was busy Lenna was super attentive. I would have bought more but didn't want nasty looks from my husband on buying too much clothes. So I'll be back without a husband in tow lol.
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August 2019 by April Van Buskirk-Rader
This place is awesome. Went in knowing I needed an outfit for my 40th bday party in Napa. Told the woman what I was thinking of and my size. She pulled 5 super cute outfits and I found the ONE. So excited.
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June 2019 by Victoria C.
I really really like the clothes they carry however every time I go there there is no one at the store and it's closed. The posted phone number is disconnected and there are no sign out front with any information. I travel from across the hill to this establishment and it's very frustrating when I can't call to see if open, and chance traveling and they are closed.
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May 2019 by L Z.
I really like the clothes they get in. But they dont honor their hours as posted. I have made numerous attempts to contact store but no one answers and the store was closed. Updated. Just an update I did finally get a chance to try an return the items I purchased. The owner had a family emergency. I felt horrible. Heads up. NO RETURN POLICY exchanges only. No itemized receipts with prices.
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May 2019 by Kim L.
The staff is the best !!! Very helpful and always getting in new items ..Price point is spot on..Good job ladies
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March 2019 by LINE-X Kustoms and Accessories
Great Store to get unique items.
