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March 2024 by Catherine A.
I was able to buy a lot of things for my son's bday last minute so happy they had so much in stock!! Everything was reasonably priced.
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March 2024 by Rubi G.
Wide selection of items , had a lot of good deals when I went by to pick up an order I had put in a day prior. I went 2 hours before closing and only one cashier , but she was very friendly and fast. I will be coming back here for more party items.
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December 2023 by Aaryan's
They are very obediently and patiently answer your questions. They have a pickup service as well.The staff here are so great and always smiling despite how busy they are.
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September 2023 by Benz 4.
The Customer Service was good friendly associate and tried to help me find what I am looking for the only bad side is it kinda looks dead in the store their less items then I seen a from a couple years ago but oval not to much complain
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July 2023 by Alisha goodbeer
Busy all the time...order ahead and go when opening!!
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May 2023 by Kristina Moldovan
Customer service was good. But there were not many people in here at all. They DO have a wide selection of party supplies. I do with they kept more costumes in stock though. Thanks floor staff for being nice and cashier lady for being so nice as well!
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May 2023 by Jacqualin R.
Great service at Party City Brentwood! Associates are friendly and helpful! We frequent this location because of convenience, but their amazing staff is what keeps us loyal customers!
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May 2023 by Bob Simmonds
Disappointing half the store is balloons couldn't find a single invitation.
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March 2023 by Masoom Sabri
Shortage of staff and wait time is an hour to get Happy Birthday ballon.Management need to increase staff in weekend.
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March 2023 by Love Leo
I only get my balloons here no where else
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February 2023 by Duane S.
Tom and his team at Party City have always provided excellent service.This is our go to party supply house for all of our yearly events. They have a large selection of balloons for all occasions and if we cannot find an item, they are quick to help.From kids themed parties to Retirement, Graduation and all of the monthly Holidays, the have a selection.Thanks again Team Party City!!!
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February 2023 by Mrs. Johnson H.
I'd like to give Louise a shout-out for excellent customer service. She made (my and) my toddler's day! We went in a couple weeks ago and lost his favorite dinosaur in the store. We searched for it later that day but we're not able to locate it. The dinosaur was eventually found and Louise made sure to call me! The fact that she remembered and made that extra effort was so touching. It may seem like a small gesture, but to us, it meant the world! She was such a gem to interact with - very helpful and sweet towards us. We need more people as kind and helpful as Louise in the retail industry. She makes me want to visit Party City just for her great customer service! Thank you again!! : )
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January 2023 by Marlena A.
I never do this but I have two for party City in Brentwood. They made me wait 3 hours to blow up one balloon and I'm done. One balloon do better party City.
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November 2022 by Cyrus Khwa Khalusi
Great products but inadequate staff.
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November 2022 by Mike Retzlaff
Nice people they were quite busy but that is normal a week before Halloween
