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March 2024 by Vicky D.
This review is for Wes. We originally went to Walmart since it was nearby where our car was having issue starting. Assuming it was the battery failure since it had to be jump started. We waited at Walmart for 30 minutes - no one came to help. So we drove to Autozone. There, a young gentleman came out with a basic standard battery tester. From experience, you're not supposed to test it with engine on. After one test- he said our battery is still good and that he suggests we check the alternator, but their equipment was not working. Therefore, we had to find somewhere else. So moving forward, we are now at O'REILLY. Jack came out with a more PROFESSIONAL and proper equipment that was able to not just only test the battery but alternator and coils as well. He did several tests and double checked everything with the engine off. Confirmed it was the battery that needed replacing. Wes saved us money and time (had we gone there first) by properly diagnosing the issue. He's very efficient and knowledgeable. Replaced our battery on the spot in less then 10 minutes. Wes finished with a smile and left us as very satisfied customers :)
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February 2024 by Timothy Jones
Strange experience! I brought in my truck battery to be charged. I left it and returned after 1 hour and was told that the battery was bad. I would need a new one. The price for a new battery out of the door would be around $210. I immediately took my battery to the Auto Zone down the street. They tested it twice on different machines in front of me. Both machines gave the result that my battery was good and fully charged. Their machine also provided a printout which I included with this review. I could hurl a lot of accusations based on this experience, but rather I would urge the management of this O’Rielly to get equipment like the Auto Zone.
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November 2023 by Frank Griego
Always find the parts I need
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November 2023 by Paige A.
I needed to replace a missing trim screw for my 2011 Honda CRV. The manager Wes helped me find the right screws and also recommended an offset screw driver to put it in with as it was located in the wheel well and hard to reach. I was able to fix the problem myself and not have to get the tire removed to do it. Kudos for good service! Not to mention the store is well stocked and immaculately displayed!! Highly recommend shopping there!
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July 2023 by James Williams
Very good service
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June 2023 by Mel R.
This place couldn't even figure out which battery would fit a 2013 Toyota Avalon XLE . My wife left and got it elsewhere. Poor customer service and don't care attitude.
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June 2023 by Joey J.
Services was top-rate for me. I came in Sunday, early afternoon, looking for quality car wash products. I asked the two gents at the register what they recommended, not only did they give me great recommendations, but one of the guys walked me over to area and showed me where they were, and also gave me a few other referrals. I will be back for my next car project soon enough.
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May 2023 by Chandrasekar Venkatesh
Helpful staff, always give good suggestions and guidance.
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December 2022 by Mike McLaughlin
Great place for general vehicle maintenance items.
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December 2022 by Sarah Sarmento
JD was very helpful and helped my install my battery. He needs a raise.
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November 2022 by craig weinberger
Employees were very helpful in guiding me where the parts were within the store.
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November 2022 by Glenn bachelder
this location is so much better than the others
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November 2022 by Mark Romero
they had the wiper blades that I needed but the were expensive
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August 2022 by Todd Mendez
They know there parts and have a great return policy. My favorite auto parts store!
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August 2022 by mike moore
Didn't have what i wanted
