-
January 2024 by Alana Vanessa Laniece Navarro
I arrived as a walk-in, and instantly was pulled by a woman who, 30 minutes into my appointment had another client come in that was scheduled with her come in. After the arrival of her scheduled appointment she rushed through the rest of my appointment.I feel that you shouldn’t pull people a walk in if you have scheduled patients coming In.My nails are terrible but they were rushed and you can tell.Paying customers should get quality work especially when prices are so high, short nails are $60.
-
January 2024 by Maria Lysikova
Great customer service!very professional thank you so much!
-
January 2024 by Katie Mohr
This is my 2nd time at this salon for a pedicure and I recently learned Mimi is no longer here which is disappointing!I’m not sure his name but the male nail tech assisted me today.I love my nails, the extra time taken on shaping and extra nail care was appreciated.I took a star off due to him dropping the “pumice stone/scrubber thing” on the ground and then proceeding to continue to use it on my feet.I had to ask 3 times and physically pull my foot away from him before he discarded it and grabbed a new one.The rest of the service was great, not sure if I’ll be back. I’ve had better experiences elsewhere but the convenience of being so close to work is a plus.Photo shows both scrubbers in the pedi tub while polish is being done.
-
September 2023 by Christina Valentino
First time going to this beautiful and clean nail salon.... I went with my niece, and we both had pedicures. Mimi did my pedicure, and she was AMAZING!!! BEST PEDICURE EXPERIENCE. I have been trying to find a good nail salon and have gone from Tracy to Brentwood. Highly recommend this salon, especially Mimi! She took her time, took care of a little bit of ingrown situation I had on my big toe but was so gentle!! She was so welcoming and pleasant. I chose the Mojito pedicure option ...it was lovely.
-
July 2023 by Hatice Eriqat
I wish I can give ??????????Star! Definitely, they deserve it! For the last 2 years, I my mother-in-law, my husband, my mom, and all my family ❤️ Everyone is very good!but (MİMİ ♥️) Nancy, Rubi, turu are and their Work is excellent! Thank you All ?Services: Foot massages
-
July 2023 by Basema Areiqat
I went there with my daughter in law Hatice, Mimi was took care of her, and ruby took care of me. They are excellent. Nancy is too!
-
July 2023 by Abbey Jimenez
I have been to this place several times and I love it! They do amazing acrylics and pedicures ?Services: Foot massages
-
May 2023 by Kristen Cabbiness
Price is a bit high, but they do great work. They are friendly and work you into their schedule no matter how busy they are or how late in the day it is.Services: Gel manicures
-
May 2023 by Zamiah Shook
This place only gets one star from me . The reason is because I booked an appointment at 3:30 and they didn’t start doing my nails until 5 o’clock . There was also another girl who had an appointment at 4:30 and she had to wait until 6 o’clock to start getting her nails done . When I confronted Tony ( The guy who was doing my nails) about the wait time he told me that "if I want to go somewhere else to get my nails done then leave". And that " other people had to wait a long time too". Now I don’t know about you guys, but I know for sure that when I book an appointment for something at a certain time I expect for that service to be done AT THAT TIME. Plain and simple . Tony was also being very rude when I asked him about a discount for having to wait so long to get my nails done . I wanted my nails done for prom and don’t get me wrong he did a good job, but he didn’t exactly do it how I wanted them. Then on top of that his customer service was really bad in general. From that point on I was silent waiting on him to finish my nails, but he began to talk about me in his language to his coworkers . I know this because they were laughing and speaking their language (and English) and he pointed at me and said "stupid". This was my first time ever coming to this shop and it sucks that I have to say that I will never ever come here again. I recommend that you guys take your business elsewhere . Especially if you book an appointment and you need to be somewhere after , they will not get to you on time. Nonetheless, the ladies in the shop were very nice and they made sure I got my discount for having to wait. For those of you that want to book with Tony , be prepared to deal with a nasty attitude . Especially if you’re black. I could tell he was discriminating against me from the minute I walked into the shop. I was referred to the shop by a co-worker. But as a lady who likes to get her nails done every so often, I definitely would not recommend this salon to anyone .
-
March 2023 by Keyanna
Livid can't even describe the feeling that I have going through my body right now! My teen has a dance today that starts at 6pm so I scheduled a 1pm appointment with Nancy for a full set, a pedicure for myself, and for use to switch following where I would get my full set with Nancy and her pedicure. This was scheduled a week ago. We arrive 12:55pm and are told to sit, the ladies doing other manicures begin to speak to one another in their language then after 20 min come up to me to tell me that they are not able to do any services today because 2 people called in sick that morning. and they are booked with appointments. So basically my appointments don't mean NOTHING but they are going to take the next people. Why am I getting cancelled vs the next customers? I explain my situation with my daughter and say you don't have to do any service for me but at least help my child. Their answer is sorry but we can't, we can't predict people calling in sick. Which is true but again first, why did you not call that morning if that is when they called in sick, and second, why are my appointments cancelled but you will be taking everyone else that day. It is very hard for me to not imaging that this is racially motivated. Not that the situation wasn't what they were going through but the lack of willing to budge on assisting us in any manner. I tried my best to give this place one more opportunity because Nancy is a good artist and the daughter of the owner reached out to me directly apologizing for our previous experience. But I will NEVER give this place an opportunity again. If you value your time or have an important engagement to attend and need some place reliable and will treat you with compassion, please go somewhere else.Shame on you guys! My passion in this response is not for myself but because of my daughter, to see her leave in tears was unbearable. Now we are driving throughout Brentwood calling every nail salon that is within a few miles radius, calling to see if they can squeeze us in. After 3 calls all with no's and my daughter's prayers, we were fortunate to find a salon willing to take us in for a pedicure. But doesn't have time for a full set, so I will continue to call around after this review.Again, if you need any reliability and accountability, go else where.
-
December 2022 by Tasha F.
Came here today for a pedicure and decided to get my nails done. The pedicure was great and i only waited a few minutes. Kelly was so sweet. She also did my nails and she was fabulous. I'm in love with them. This is a great local shop, the women are super sweet, and overall it's a chill vibe. I'll be back!
-
November 2022 by Keyanna A.
Very hit and miss. I have been here approx 3 times now. The first time, I received a pedicure and full set. My pedicure was flawless! I dropped something on my toe which caused the nail to fall off; they were able to use acrylic to give a faux nail and complete the look. Now, the manicure was horrible. My daughter and I asked for the same set, milk white full set. Her was gorgeous (done by Nancy) and mine were horrendous, they looked like large cloudy gum balls. It was like those crazy "what I asked for vs what I got". Wild how much of a difference there was. My set was done during my pedicure which I generally do not do due to this very thing, they always come out horrible. I came back 5 days later to request it be fixed because I hadn't had time earlier in the week. With a little bit of push back initially, they finally agreed to fix them. They removed the old set and Nancy did a complete new set for me. They were gorgeous!! So I knew I was going to come back to give them another chance because they came through with correcting their mistake. This last time, I came with my daughter and a friend. My daughter got a new set since it's been a few months since our last visit. She asked for white French wit stars on top and Nancy did a fantastic job once again! I received a pedicure done by the guy who messed up my manicure the first time. He is much better at his pedicures than manicure and did a very good job. Now the outcome was great, white gel pedicure, but it was very quick. Every step was done but it was so rushed. I was done in under 30 min. When looking forward to a pamper, not only a good job done on the appearance, it was definitely a disappointment. Now, my friend's experience was horrible. She asked for a gel pedicure like me, so we should have received the same steps done. The bottom of her feet were not was, her cuticles were not clipped and the light kept hitting the top of her toe, which she spoke up about several times but no change was done, so her big toe is not smooth. And right after she was done, she was asked for a tip. It was embarrassing to be honest. Overall, I would come back here to have my nails done by Nancy, she is 5 stars. And if needed to get a quick pedicure done, I will be selective on who does it for me. And I will not bring guests here with me again, i would take them to a place that offers a more relaxing, consistent experience.
-
October 2022 by Elizabeth M.
Nope Nope and Nope.. I have gone to this nail salon for the last 3 1/2 year's with the exception of the beginning of Covid. I have to say it was never an outstanding job on my nails and I was okay about that, but it has steadily declined to the point that after my most recent nail fill last week I left feeling unhappy for the last time!. I don't make a stink when they take me late with my appointment and I don't make a stink when my nails look less than great. I haven't even made a mention to them about the lack of sterilization on the drill tips that are obviously still dusty and used from god knows how many other clients but I am drawing the line at the price gouging and disappointment of quality mixed with lack of tip appreciation. $55.00 for a FILL and a $10 dollar tip just to be given a sigh of that's all..? I REFUSE to continue giving to this business and I hope others that feel similar will too.
-
October 2022 by Rach C.
I got Dip nails done last week initially they looked great...but a couple days later they started lifting and now not even a full 7 days later and they are hanging on for dear life! They are getting caught in my hair when I run my fingers through my hair. I'm surprised they haven't flinged off yet. I haven't gotten around to call the nail salon, but will be doing so in a few. Just wanted to give people a heads up. Don't be fooled by the initial product, they do NOT last even a full week. Really disappointed! ***UPDATE: I came in to show them my nails and they fixed the whole set. I appreciate the accountability and resolution. I ended up getting gel and they look great! Adding 3 stars because of that. Will see if they hold up.
-
September 2022 by azadeh shenas
Drove from discovery bay to there nail shop. Great service. Polite. It was a walk in. Very happy ?Service: Manicure