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September 2024 by Cyndy Petersen
Very rude check in person. Two different days. Mean and dismissive to elderly needing help checking in.
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August 2024 by Gari Schmidt
I'm a grown adult that hates needles so I get really nervous for blood draws. I didn't like the automated check in procedure and having my driver's license scanned, but the rest of the experience was excellent. Janelle was the phlebotomist that drew my blood. I told her I was nervous and that a previous phlebotomist, years ago, told me to ask for a butterfly needle. She said, "Sure! Let me get one!" She did the prep stuff and I turned my head, waiting for the burning pinch. There was none! It was really fast and I was finished. I've had other blood draws at this facility that were okay, but still had the burning pinch feeling. Janelle really did it RIGHT!! Thanks Janelle!!
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April 2024 by Dina Danieli Moura
I took my daughter for a blood test and was surprised by the team. They are extremely attentive, affectionate, and have a lot of patience with children. I have never received such good service, apart from the speed. We will certainly return to this laboratory whenever we need it. ❤️
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April 2024 by Linda Bartleson
Very positive experience. I am normally a difficult draw, but not at Labcorp!
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November 2023 by Vladyslav
Been doing blood test here for almost 3 months now. Every time I am greeted with a smile and professionalism. I love this place. The line goes very quickly. I have never had to wait long. The tests are also taken quickly.
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November 2023 by Ray Deering
Labcorp the best the people are great and friendly.
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October 2023 by Richard W.
Endocrinologycardiologycare from primary physician and. lung specialist and diabetic specialistcare quality at lab or was excellent .never a problem at 2400 balfou office inJohn Muir hospital Brentwood
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October 2023 by Sindhuja David
Took my 5 year old for a blood test. 2 lab technicians drew the blood but they were totally unfriendly and unprofessional. This made my child very uncomfortable. These guys need to be trained for some empathy/sympathy! they treated like how they would treat an adult. One of the guy also got irritated when my child started crying. dude you need to understand that it is 5 year old and you are injecting a syringe into his tiny arms!! totally unpleasant experience.
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September 2023 by Madness with maniacs
Took my 4 year old in after leaving urgent care to get blood work to check for infection. Two different women tried to draw blood both were rushing and poking around in his arm to trying to catch the vein after 2 pokes both being unsuccessful they asked us to come back tomorrow to try ,this was about 35 minutes until they closed . They were the worst and they didn't even try to make a 4 years old experience non traumatizing so now he has to go back to the lab tomorrow and he is very afraid. They could have spent a bit more time looking for a vein before shoving a needle in his arm and then poking it in n out and all around just ridiculous and the fact they did that twice . Hire people who are capable of doing their job regardless of the age of the patient.and what's worse is that they could have taken their time because we were the only patient at the time .
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June 2023 by Mani R.S
This review is specific to front desk support staff AMBER. I believe she fronts Saturdays. I was checking in 10:59 30 secs am today and she turned down offering me blood test. As I am diabetic and was on fasting , I had to rush 25 miles further to Walnut Creek as I cannot be on fasting for a long time. Stay away from AMBER at Labcorp John Muir Brentwood, zero empathy and sensibility much necessary in this profession
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June 2023 by Cheri J.
If I could give 0 stars I would!! The service was absolutely horrible! The man working the front desk was a real jerk.
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June 2023 by Mani S.
This review is specific to front desk support staff AMBER. I believe she fronts on Saturdays. I was checking in 10:59 30 secs am today and she turned down offering me blood test. As I am diabetic and was on fasting , I had to rush 25 miles further to Walnut Creek as I cannot be on fasting for a long time. Stay away from AMBER at Labcorp John Muir Brentwood, zero empathy and sensitivity much necessary in this profession
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February 2023 by CEA
Building opened late. Had labs which required fasting. Attempted to check in at kiosk but didn't know which selection with paper orders. Tried to ask for help but was blown off by lady at desk being told "I'llget to yiu when Iget to you". She didn't even ask my name. Then she wouldn't look at my paperwork and asked me what labs were requested. If I knew, I wouldn't have asked for help. She proceeded to tell me that they couldn't accommodate me until after 12:15pm. Mind you, I'm fasting and this is a walk up lab. Additionally, due to my job, weekends are the only time that I can do lab work and they're only open for limited hours. Every time I come here, particularly Brentwood location, it's a worse experience that before. It's all the people at the desk. The ones that take my labs, when I can actually get to thst point, are usually profesional.
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February 2023 by Cuz “Nunya B”
Building opened late. Had labs which required fasting. Attempted to check in at kiosk but didn't know which selection with paper orders. Tried to ask for help but was blown off by lady at desk being told "I'llget to yiu when Iget to you". She didn't even ask my name. Then she wouldn't look at my paperwork and asked me what labs were requested. If I knew, I wouldn't have asked for help. She proceeded to tell me that they couldn't accommodate me until after 12:15pm. Mind you, I'm fasting and this is a walk up lab. Additionally, due to my job, weekends are the only time that I can do lab work and they're only open for limited hours. Every time I come here, particularly Brentwood location, it's a worse experience that before. It's all the people at the desk. The ones that take my labs, when I can actually get to thst point, are usually profesional.
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November 2022 by Andrea A.
Very unprofessional staff, i was doing my routine annual checkup, and the guy refused to print a related document to my checkup of one paper for me on a Thanksgiving day although he had a printer right behind him. I can't find anywhere else to print it. They are very disrespectful of the patient's time.
