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January 2024 by Juan Vega
I love that they are making much needed upgrades to the gym!But, I wish they would do something about all the TVs I front of all the cardio Equiptment. It would be nice to be able to zone in on the treadmill and not be bombarded by 17 televisions all flashing different news headlines and channels. A little overwhelming and not the ideal backdrop during a cardio session.
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January 2024 by M M
The WORST club I've ever been to. Don't waste your money with this place. The gym is being run by a bunch of "children" who don't have a clue about customer experience. I was a member when it was new more than 10 years ago but moved away. I returned to the area and rejoined only to see the place has been stuck in a time machine! The locker room and pool area look exactly the same, no improvements whatsoever yet their fees keep going up. The GM named Destiny has NO concept of customer service and takes zero responsibility for the condition of the club, she just blames the corporate office and the people above her. The City of Brentwood should send in the health department and have this place revamped to better match its premier location and high end neighborhood. Destiny should be replaced with an experienced and more seasoned manager who will take member feedback and actually DO something with it!! Nobody there has answers as to when things will be fixed. A shower in the women's bathroom was out for MONTHS and Destiny said she doesn't know who to call to get it fixed because it's an electrical issue...WHAT?????!In-shape was acquired by California Family Fitness and they are not investing in their basic clubs, I was told they are paying much more attention to their "premiere" higher end clubs of which there are very few in California. Where does that leave us who have been paying them fees for years and years to use the more basic clubs? Shame on you In-Shape / California Family Fitness!!! Your gym is filthy and will be reported to the Contra Costa County Health Department!
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November 2023 by LIEZYL AJOS
This is scam! Stealing money from my bank even I cancel my membership..
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November 2023 by Lady L
People are very nice here. However, It’s my 2nd week and noticing the same dirt and mess hasn’t been cleaned from my first day. Wondering….how long has it been since they cleaned? Dirt & hair under mats and benches in the sauna, as well as the same clumps of hair in the showers! Yuck!
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November 2023 by J Kaa
Sitting here in the parking lot at 7 AM on Sunday and nobody has come to open the club. This is the 4th time this has happened in the past 4 months at this Brentwood location. If you are an early riser I would join a different gym.
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November 2023 by FaKing
Nick the custodian was an outstanding worker. Graciously helped me with my set and spotted me when I needed it
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October 2023 by Liset Melgoza
I like In-Shape I been coming here on and off for 10 years and it’s always been pleasant. I love the machines here, I wish they did have another leg press though
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October 2023 by David Ames
Great club, clean, and not too crowded. Nice people too. Equipment is well maintained also.
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October 2023 by S D YAZZIE
well its a family gym with old equipment but it has all you need to put on muscle. Bench press, Hammer Strength presses, cables, squat racks and the db's go to 150
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July 2023 by Chatitup 1
Love it, small, never crowded, pool hot tub spa, could be cleaner n more modern, but best price around
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July 2023 by Peggy Lynn
Unfortunatley the class I love has been cancelled
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May 2023 by Alicia Johnson White
I love all of the classes that have to do with the aqua workouts.
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May 2023 by Andres Chavez
Amazing! the kids center is SUPER safe.I recommend this gym 5-Star.
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March 2023 by Osvaldo Vega
I’ve recently celebrated being a member for a full year so I felt like leaving a review. I go five days a week, and have been to the gym in the mornings, afternoons, and mostly at night. I can confidently say that the front desk and custodial staff are kind, cool, and genuine people who will help you with your needs and more than do their part. As for the equipment and layout, you have just about anything you need for your workouts. The only negative things that can be improved on would be the constant few machines that are broken (weight and cardio alike), physical wear and tear on the floor or equipment (require replacement and not just cleaning), too few of mainly used popular machines and too much unused cardio machines. To be clear, I don’t want to blame the morning or night crew like some people do, they literally have nothing to do with any of the issues, these issues have to be resolved by upper management.Overall, I have loved my experience here. Fantastic onsite employees, relaxed environment, upper management needs to fix and replace equipment/floors.
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March 2023 by Whywhywhy
Pretty good equipment. I like how some areas are more discreet for the shy ones.
