“The tech had great communication with me prior to arrival and also arrived on time. He was very professional and clearly explained everything to me that would be involved in the repair. Before I knew it, he was back to return my repaired phone and it's like new again! Awesome service overall.”
10AM - 8PM
5839 Lone Tree Wy, Antioch“They always get the job done, and in this case, troubleshooting my laptop and verifying the viability of the installed anti-virus security systems effectiveness when I was thinking otherwise was the reassurance I needed. I just feel they are shorthanded. One has to make an appointment to bring in the device and another to pick it up after it's been paid for and notice provided to customer of task(s) completed. Cost efficient for them and an incentive to use their online service, which is even far more cost efficient for them.”
“We went to ATandT and Best Buy and then finally here. I was getting estimates on how much to repair my cell phone. Apparently, it was just the screen although Best Buy did leave it open once they diagnose it, it may cost more than the 200. original estimate. AT and T where I bought the iPhone didn't even have techs to fix it. Best Buy was booked for the next two days and had to wait for the Apple tech and not the Geek Squad. So I remembered a place I went to last time in Brentwood's little shopping mall. This place fixed it in 20 minutes! Did it for almost 1/3 of the other estimate. I fixed two phones and looked brand new. They were so great that I bought the covers too to give a small business some business during Covid times where most businesses are struggling I am sure. It saved me a couple of thousand dollars from buying a new iPhone which I was dreading or at least 600.( total estimate from Best Buy for 2 cells)! So I am happy, I paid 1/3 of the Best Buy estimate. It made me a bit nervous going to a small place as opposed to a big box store, but they did a great job! Plus I could observe them fixing it whereas the big box store takes it away to fix and you don't know if info can be compromised! So I liked this much better! Very nice place and friendly staff! Afterwards, I went to check other reviews and was surprised. They did say it was different ownership than before because I mentioned I went there before and they were different people from what I remember. So maybe go by the newer reviews. But also always go by your own gut feeling when you go to a store- I took the chance compared to the other places I went to( mainly because of the price and convenience and that he fixed it in front of me), andI am happy with the outcome!”