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November 2023 by Johnny F.
Honestly, coolest people I've met while shopping in retail stores, going in and shopping there was pleasantly surprising. It seems like they all really care about the customers and make sure they get exactly what they need, or what they're looking for. The young lady at the cash register was so friendly and the employees in general are so funny and make you feel comfortable. For sure coming in again and getting some Christmas presents for some of my younger cooler teenage family members!!
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November 2023 by Tori K.
The staff is not only knowledgeable but also friendly, creating a welcoming environment the girl who helped me out with these pair of pants I wanted was very sweet and helpful I think her name was Carly so thank you . Aside from the premium pricing, the value is evident in the durability and uniqueness of the products.
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November 2023 by johnny appleseed
!!!THEY DO NOT CARE ABOUT CUSTOMERS WILL DO WHATEVER TO GRAB YOU!!!!!! I asked for a receipt and they said they were out completely of paper and that the only way they could send it is through putting ur phone number in and making a account. so i did that next thing you know i go and look again to buy one more thing and a different person helped me but they somehow now had receipt paper now? the clearly dont care about you and just want to trap you into making a account. never coming to this zumiez again!!!
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November 2023 by Drowsy
the customer service is horrible, very unprofessional/corny and you can tell all they want is commission and nothing more
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September 2023 by Nikki C.
My recent visit to this Zumiez store was a letdown, to say the least. It's, unfortunately the worst experience I've had at any Zumiez, primarily due to the terrible customer service.I brought my son with me, and he tried on a shirt in their dressing room, which they allowed. However, when we came out, he changed his mind about the shirt and placed it somewhere in the store.A store worker then approached us, asking about the shirt's whereabouts. I couldn't pinpoint its exact location, and despite my assurance that it wasn't in my bag, the worker kept hovering around us, persistently asking about it. This created unnecessary tension, and my son was visibly upset.Eventually, my son found the shirt exactly where we initially told the worker it was. At that point, the worker nonchalantly said, "oh, it's okay."This entire experience was frustrating and disappointing, especially considering our history as regular customers at Zumiez. It's disheartening to wonder if our treatment would have been different if we looked different. In any case, I expected better customer service, and this visit fell far short of that expectation
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July 2023 by Alli Benally
Staff is EXTREMELY rude (They like to give attitude, eye rolls and etc.. ) they shouldn’t work there if they can’t respectfully communicate with their customers, and they never have any of the sizes I am looking for . Went there last week and I don’t plan on going back , maybe at a different mall I will .
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July 2023 by Francisco A.
Friendly staff huge selection of clothes And A Nice Clean And Organized Place To Shop
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July 2023 by Alli Larusso
Staff is EXTREMELY rude (They like to give attitude, eye rolls and etc.. ) they shouldn’t work there if they can’t respectfully communicate with their customers, and they never have any of the sizes I am looking for . Went there last week and I don’t plan on going back , maybe at a different mall I will .
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June 2023 by Deborah
So many choices, this shop is awesome.
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June 2023 by Jesus Rodriguez
Homies at Zumiez Caster, Estephania, and that other dude sorry if I forgot your name ?thank you for the posters and for the help.
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May 2023 by Katrina L.
The manager was very helpful. He was kind and has great energy. I didn't get his name but his customer service is awesome! Thank you for your help again sir.
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May 2023 by Skyler M.
Costumer service was great, I didn't catch their names but both workers were extremely sweet and helpful. The worker that helped us the most had a black hat on along with a mustache if that helps. Would go back.
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April 2023 by Dennis Sohn
Staff is rude. Not sincere.
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February 2023 by Francisco D.
Very great customer service by Hugh. Really cool and has good recommendations on what to buy. I went to pick up a sweater but got these very cool anime stickers! Definitely a cool place to shop!
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August 2022 by Gilbert A.
Sabrina at the front happens to be the rudest employee I have ever ran into in my 40 years of shopping. Management needs to inform their employees that yelling at customers is not the way to resolve issues! I purchased 6 par of pants that haven't been delivered and her responses was "Fucke off" type energy!! Not cool, I think I ll stick to the Block of Orange when ever shopping at Zumiez, if ever again!
