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July 2023 by Pat J.
Customer service and ability to understand. My needs is fabulous. Appreciate they allows have what I need. I'd they can get it quickly.
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April 2023 by George A.
Make Walters great again! This Brea store has been a complete disaster these past few years with this so-called "Branch Manager" MARK GOMEZ. He is very UNPROFESSIONAL and RUDE to customers and the staff. What is going on over there? He sits in his small office thinking he's all high and mighty slandering everyone he knows with LIES, it's probably because he can't even run a store. Other contractors warned me about this place changing but I didn't believe it until I seen it with my own eyes. The employees at his location don't even like him. I don't like him. In fact, I'd rather shop at Home Depot now, so I don't have to deal with his horrific attitude and appalling demeaner not to mention his unprofessional service. NO THANKS!
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May 2022 by Luis C.
Great service by Andy Felix! Andy definitely goes the extra mile. Highly recommended Walter but especially reach out to Andy Felix for any electrical supplies.
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November 2021 by Oscar Domingez
The guys at the counter are great. But the moment you have to deal w/ anyone from the back office or management it becomes a bit of a nightmare. Can't get a response to save our life which has led to delays on some of our bigger projects. The head of the Brea Walter's even gave me a call and told me a bunch of fluff that he would look into things... absolutely nothing. Prices are high, Service is Terrible. I will be taking my business elsewhere.
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November 2021 by Roland Moreno
We are roofing the place
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September 2021 by Thomas Johnson
They did their job.
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July 2021 by D.A MALONE
Delivery fast unloading but it is the worst place for 53' to unloading.
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April 2021 by Oscar Bello
Fastest Walter's I've been in and out of! Iykyk!
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April 2021 by Everardo Lopez
Nice fast service
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January 2021 by George Lee
Was very glad to see they are open and they do have a vast selection of tools and parts available. Definitely very helpful staff.
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October 2020 by Jesus Chavez
Receiving department is very slow....
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August 2020 by Freddie Limo
They have one lousy purchasing agent who doesn't like vendors to call him! If you call him for the second time to follow up he starts shouting and yelling at callers. Purchasing is his job!!
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August 2020 by Joe Garcia
While I was inquiring about a some occupancy sensors that were needed for our schools, I made contact with Walters (Will Call Center) and I had the privilege in being connected with Andrew Felix, Counter Supervisor and Mark Gomez, Branch Manager. All though they did not the quantity I needed, their knowledge in products, professionalism, and support was stellar. Although the phones were ringing; other customers were being assisted, and/ or waiting to be assisted, I never felt rushed. They demonstrated customer care for all. Kudos to Walters and thank you Mr. Felix and Mr. Gomez!
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July 2020 by Ron M.
I was at the Walters Wholesale Brea location on Tuesday and just wanted to say how well the staff at the counter preformed. It was extremely busy and I was able to get in and out in 15 minutes. I was able to meet the counter supervisor and he was able to answer a few of my question and helped get me out with my material asap. Thank You WALTERS WHOLESALE !
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July 2020 by Anthony S.
After reading all these other reviews I'm very pleased that I'm not the only one that feels this way about this particular so called Branch Manager Mark! It is insulting to see that Walters no longer cares about its reputation or customers! I think it's time to contact their Corporate headquarters at CED Electric who bought Walters several years ago. They need to know what is going on at this Brea location since nobody else seems to care about its customers there at Walters.
