“Three dogs have been well-cared for & every rescue dog craziness accommodated by Dr Forbes & her team. And when our first two dogs had to go, they held our hand & let us cry it out.”
“Dr. Fernandez and her assistant were amazing! I wish I knew the assistants name so I could thank her directly as well. My dog Chico comes in regularly and is always so stressed when coming to the vet. They were very attentive to him and made him feel comfortable. It was the best experience we’ve had bringing him in so far. Thank you girls for giving my dog the best experience possible.”
“This is the best Banfield I have been to. Toby gets anxious with people he does not know. He loves Jennifer and Brooke and almost all of the vets, except for the one. .”
9:00 AM - 8:00 PM
2500 E Imperial Hwy, Brea“Adryn (I hope I spelled her name right) was so helpful with my pending pickup order, I ordered 4 items around 9:30 am and it was supposed to be ready by 1 pm.So then I made a trip out of it, took me mum to lunch and stopped by Petco Brea by 1:30 pm.I was baffled to find that the pickup email never came through, and my Petco account on the website says it's pending for delivery. Very confusing.So one clerk called the manager for help, they searched for my order, and it's not in their system.So the manager (Adryn) called the Petco hq to push my order through so they can give me the items.While on hold, she picked the items out for me, and they're ready as the hq woman told her that my order will take time to get through.Smart and savvy Adryn then decided to ring my items up in the store, gave me the same discount that I got online, and then she'll cancel the pending online order once it's thru to their system.Best solution to a logjam that we were experiencing.My pup and I would like to thank you again; to the manager and staff of Petco Brea, best customer service ever!-red.”
“Recently went in about getting anxiety medicine for my dog. Instead, the staff and doctor spent an hour with us going over all other options. They were really thoughtful and took great care of us and our dog.”