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August 2024 by Candice Harris
Donah was knowledgeable & had a great smile while she was helping us. She worked quickly & did a great job!
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August 2024 by Liza Gutierrez
Friendly and knowledgeable associates who helped us with notary
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August 2024 by Michael Vazquez
The proprietor/manager, Marva, and her staff have consistently provided outstanding service with the highest level of professionalism and courtesy over many years. While many UPS Stores struggle in their ratings, this location rises to the top.
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August 2024 by Sharon Browne
All the employees at this UPS Store are awesome! Super helpful!
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July 2024 by Heidi Miser
1. **Customer Service:** Many customers appreciate the friendly and helpful staff who assist with shipping, printing, and packing needs. However, experiences can vary by location.
2. **Services Offered:** The UPS Store provides various services, including shipping (domestic and international), printing, mailbox rentals, and office supplies. Customers often value the convenience of one-stop shopping for their shipping and business needs.
3. **Shipping Efficiency:** Generally, The UPS Store is praised for its efficiency in handling packages and providing tracking options, which helps customers keep tabs on their shipments.
4. **Pricing:** Some customers find the prices to be reasonable, while others feel that shipping costs can be high. It's often recommended to compare costs with other shipping carriers to find the best deal.
5. **Location Accessibility:** Many patrons appreciate the accessibility of The UPS Store locations, making it easy to drop off packages and utilize their services.
At this location, the staff is very friendly and they greet you at the front door when you come in, they help you through any processes such as notary and amazon return.
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July 2024 by Glenda Collins
Great UPS store. Friendly, knowledgeable, professional, clean and very personable. I always have confidence when I from this store. They are great. If you visit the manage, Fin and Ethan are the best and will help with all your shipping, receiving, notary and other services.
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May 2024 by James McDaniel
This store is the fastest I've ever experienced. I'm in and out in under 30 seconds every time. Give these employees raises.
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May 2024 by Stacie Miller
Very quick for fingerprints and friendly environment
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May 2024 by Rosina Ortiz
Finn has been a very courteous employee, helpful to me at the Brea store. He happens to be available every time I go in to mail packages or boxes to my daughter that lives in Texas.
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March 2024 by John Rees
Great service
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March 2024 by Joshua Azran
When I approached the UPS Store with the formidable challenge of shipping back 21 inadequately documented packages, I was bracing for a logistical nightmare. However, what unfolded was a masterclass in patience, dedication, and customer service excellence, provided by the incredible team at this UPS Store.The situation was complex: each package lacked essential information and documentation, presenting a puzzle that would have daunted any ordinary team. Yet, the staff at this UPS Store approached the task with an unwavering commitment and a positive demeanor that was truly awe-inspiring. They took it upon themselves to meticulously recount and reconcile the contents of each shipment, not just once but multiple times, ensuring absolute accuracy and compliance with shipping standards.This process was time-consuming, demanding a level of patience and attention to detail that is rare in today’s fast-paced world. The team worked tirelessly, dedicating a significant amount of time and effort to rectify every issue, big or small. Their approach was not just professional but also personal—they treated my shipment with the care and importance as if it were their own, a testament to their exceptional customer service ethos.Their unwavering patience and willingness to go the extra mile transformed a potentially stressful situation into a smooth and seamless experience. This extraordinary level of service, characterized by meticulous care, patience, and a genuine desire to assist, surpassed all my expectations. It was not merely about shipping packages; it was about delivering peace of mind and ensuring customer satisfaction at every turn.Thanks to the dedication and hard work of the UPS Store team, what could have been an overwhelming task turned into the most remarkable shipping experience I’ve ever had. Their professionalism, combined with an unparalleled level of personal care and attention, has earned them not only my deepest gratitude but also my loyalty as a customer for life.To anyone seeking a shipping partner that truly values customer satisfaction and goes above and beyond to deliver exceptional service, I cannot recommend this UPS Store highly enough. They have redefined what it means to provide outstanding customer service, setting a benchmark that others should aspire to reach.
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February 2024 by karl stouffer
The people working here are always friendly and helpful in my experience. Anytime I need something shipped or need to do a return I always stop here. Top notch customer service.
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February 2024 by crystal lopez
Make sure to double check your receipts!!! Unfortunately they lost 2 of the 4 packages I was sending out. 1 was an amazon return I just took as a loss but then I realized they also had not scanned or processed the package with valuables! I emailed the label in the store at the counter, I thought it was printed & labeled, she gave me my receipts & I went on my way. A week later the company I was cosigning to asked me if I was still planning on sending in the items. I realized the receipt only listed 2/4. So my packages were kept & just lost I guess. Trying to file a claim now, what a hassle & hundreds lost. Idk if she even stuck the label on the box so if my name is not anywhere on it, how would I get it back. Smh
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January 2024 by rae harper
Shipping large item and was given several options with varying costs. Great servic! and packaging
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December 2023 by Andrea Donnelly
Do not use the notary service here. Used them to notarize passport applications. All three passports rejected because when they went to verify the notary, the notary did not respond and was deemed “unreachable”. Also noted that notary incorrectly notarized on my son’s application. If you don’t know what you are doing or don’t want to notarize then don’t offer the service!
