-
January 2024 by Jacqueline Siglin
I have been to court and Buehler for years. St Jude’s rehab is a great disappointment as all the do is hand you a print out of the exercises I already know and do. Plus it’s my lower back and she worked on my thorasic area for hands on hopefully next week will be better or it’s a waste of time and money for insurance company.
-
January 2024 by Amanda Chang
Overall, St. Jude Centers for Rehab & Wellness gets a 4/5 from me.Admin gets a 3/5: Depending on what insurance company you're with, billing can take a while. Scheduling... is a nightmare. Be prepared to get your physical therapist's direct phone number to (re)schedule appointments if necessary, or just be a very patient person, and call the appointment line multiple times a day, 5 days a week. The PT room itself is very clean and well-organized, though.My physical therapist (Scott Rogoff) gets a 5/5 (10/10??!) from me! What initially brought me in was a sprained ankle - and he's fixed my ankle up -- and more! Be prepared to be pushed, but in a fun and encouraging way!
-
September 2023 by Kim Southwick
I would have better off at the DMV with my own car and not as expensive. So if your not perfect, don't bother. DMV would be better equipped to handle age problems. 686.00 to lose my license, what a deal.
-
March 2023 by Macy
The PT assigned to me demonstrated impatience during evaluation. Her hands are hard on handing my legs. I have never experienced such from my past PT evaluations.
-
December 2022 by Minsun Kim
They have a good building and environment for patients who need rehab but bad staffs. I’ve called multiple times but unable to speak with somebody at neuro dept. even somebody answers the phone, they are not nice at all.
-
December 2022 by Julie Muzzall
I’ve been participating in classes and doing therapy here for over 4 years. It is an excellent center for wellness on many levels.
-
November 2022 by K Smith
To enter the building for physical therapy do not use the front door; this entrance is for the cancer center. This is not clear when you arrive so you will have a lot of extra steps if you enter thru what looks to be the entrance for your physical therapy appointment. I only went one time because I didn't feel more visits would be beneficial to me so I can't say where you should enter; I just know it is not the front door you see entering from Imperial. Also, they seem to be of the mindset of "Masks forever" and continue to act like we are still in a pandemic and make you wear the face masks and all employees do too. If you do not have perfect hearing and a fondness for being told how to run your life by wearing a mask almost 3 years after the COVID pandemic started you will be irritated. The place is huge and seems impersonal and depressing. I was assigned Philip for an ankle issue. My impression was that he didn't really listen to me but had already put me in a box based on his perception of me and was not open to alternative ways of treating fractures like I had done..cryo therapy, no surgery, no cast, physical therapy that focused on strengthening other muscles in the leg to support the ankle as it healed which takes time; an integrative treatment as opposed to the typical cast and be immobile for almost 2 months which is treatment used since over 50 years ago and which leads to weakness, misery, weight gain, isolation and all kinds of issues related to being sedentary. I had rejected the old fashioned treatment modalities and instead did integrative physical therapy which I started as soon as inflammation subsided, combines with professional cryotherapy during the healing period and finished with stem cell injections. Phillip seemed judgmental and just kept saying how many visits with their office my insurance would pay for..and of course the decades old approach of giving patients pages of printed exercises which I rejected. If you never do any type of exercise and do not use a computer or phone this might work for you..but in my case it wasn't worth the time spent. You can just search YouTube and find some stretch and strength exercises by physical therapists and chiropractors. Some good ones for seniors are Bob & Brad and there are countless other channels with great videos with explanations. They have do-along videos and are quite effective. My issue was wanting to strengthen the left ankle 3 years after I broke it. I found out on my own that using swim fins while doing my usual form of exercise, lap swimming, has helped immensely with strengthening all of the structures needed to stabilize the ankle..hip, core, quads, hip flexors and IT band as well as calves and hamstrings. I had told Philip that lap swimming was my main form of exercise and he never mentioned this easy add on that would resolve my issue even though he was the "ankle specialist" or so I was told. I discovered it myself.
-
October 2022 by Ella Zong
Providers like Susan Noguchi really disgust me.We went to get our son speech therapy through our insurance, and we informed her that the school district is evaluating him as well.We had an appointment set up for sessions after the evaluation.We came today for our appointment and it turns out she dismissed her case.She told the front lady that the case was dismissed. Why would we go through the evaluation process by you and not get services? She proceeds to call my husband to explain and gas light him that this how they usually handle evaluations. He informed her this was not communicated, but she refused to apologize or take any sort of responsibility.He wanted to get services for our son, but she kept pushing for us to go through the school district. We informed her our scheduling doesn’t work with the district services. She THEN proceeds to ask him how he can make it to speech therapy sessions (which is in the late afternoon for 45 mins).So so so disturbing… we wouldn’t want to work with a provider who takes advantage of our insurance by “evaluating” him and then try to deny services. It’s so sad people take advantage of a vulnerable group.Either she needs to work on her bedside manner or switch professions.
-
September 2022 by Ella Z.
Providers like Susan Noguchi really disgust me.We went to get our son speech therapy through our insurance, and we informed her that the school district is evaluating him as well.We had an appointment set up for sessions after the evaluation.We came today for our appointment and it turns out she dismissed her case.She told the front lady that the case was dismissed. Why would we go through the evaluation process by you and not get services? She proceeds to call my husband to explain and gas light him that this how they usually handle evaluations. He informed her this was not communicated, but she refused to apologize or take any sort of responsibility.He wanted to get services for our son, but she kept pushing for us to go through the school district. We informed her our scheduling doesn't work with the district services. She THEN proceeds to ask him how he can make it to speech therapy sessions (which is in the late afternoon for 45 mins).So so so disturbing... we wouldn't want to work with a provider who takes advantage of our insurance by "evaluating" him and then try to deny services. It's so sad people take advantage of a vulnerable group.Either she needs to work on her bedside manner or switch professions.
-
June 2022 by graham ballard
The dr wrote a referral to this place. I set up 4 sessions, 2 per week for 2 weeks. I started my first session with the evaluation, which the therapist seemed uninterested in. The therapist printed a few exercises off the internet. My first impression of this place was, crowded and rushed. they want you to be there 15 minutes early, then they are always 10 minutes late. I have blue cross p.p.o. so I thought the price would be $30 a session. they couldn't say how much it would be. I had 6 sessions an then looked at the bill so far. I had 2 more sessions scheduled, then canceled after seeing my bill had grown to over $1700! I still have foot pain and am out a lot of money! I would never wish this place on anyone. A tip to the uninformed...make sure when you go to physical therapy, you make sure its billed as office not facility. I am going to try Coury & Buehler next they seem to have good reviews. Providence is a money machine!
-
June 2022 by Nancy Martinez
The reception don’t explain why they need signature if you ask them they give you attitude. I arrived early and I was not seen until 30 mins after my appointment scheduled. This place is terrible.
-
January 2022 by Brandon B.
There aren't words that I can put into this post that explain my happiness with St Jude Centers for Rehabilitation. I had a back injury that caused me to lose almost all range of motion and inconsolable pain. Kai was the best physical therapist I could ask for. He got my entire range of motion back and even assisted me and provided me with the tools to rebuild the strength in my back and got me to the point I'm not scared to snowboard anymore. I feel so lucky with the care I received and am so grateful for the team at St. Jude!
-
January 2022 by Denise M.
After total knee replacement I was assigned PT with Colleen, she was a people person and worked me , but didn't kill me. She was understanding with my issues etc. She treated me with respect and was not condescending when speaking to me. She gave me the proper exercises to elevate what pain I was feeling in other parts of my body. A very caring and patient person.
-
August 2021 by Alice Randall Wallace
Excellent individualized P.T. on the ortho side for my husband’s post shoulder replacement surgery and my lower back pain. The neuro side was wonderful for post stroke P.T., O.T. and speech therapy 3 years ago.
-
August 2021 by Tommy P.
Horrible, Judy who was assigned to me spent 10 mins chit chatting with a co worker then finally decided to see me. She asked me to rush to get my x rays probably to finish her cupcake conversation then said we ran out of time. Judy did 0 research before hand. Nothing she was incompetent and ill prepared, avoid this place they put in the lowest amount of effort your insurance will pay for.