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January 2024 by Corey Kidder
U-Haul rental from here was very unorganized. Didn’t have the reserved equipment
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November 2023 by carol simmons
The best storage facility I've ever used.
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November 2023 by Mary Hayes
Rented a 10 x 10 last week. Great customer service, also schedule a U-Haul. Great price for a 15', easy and quick to pick up and return.
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November 2023 by James Gibson
It's always great. Professional, caring and helpful staff. Thank you. ?
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October 2023 by armando ramos
A week blocking the entrance keypad... it doesn't help...
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August 2023 by Jim Vita
As a brand new customer, it was easy to book. A fair pricing plan was offered. Very helpful staff both on the phone and in person. Facility is clean and secure.
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June 2023 by Mark J. Owings
Said one thing and did another asked about how often they do rent increases and they said one thing and did the opposite. I recommend looking elsewhere for a storage unit! Was only in my unit for 9 months.
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April 2023 by Stephen M.
The experience Ive had with Security Public Storage has been one of the most bizarre and worrisome ever encountered. The first 3 months I was unable to enter my unit due to an extremely large beehive located up under my unit. The cavalcade of errors committed by a business just to get an exterminator out was fascinating. Unfortunately, a couple of my kids larger Christmas Presents had been in there. My frustration and bewilderment were at an all time high. Finally they coordinated their schedules to get that exterminator out. (in fairness, they did comp me for my inconvenience.) Now 2 months later, Ive attempted to use their website to pay and the site had errors and wouldn't allow payment, I called them multiple times and provided proof of everything and then finally got into the site, which then said I was locked out and I couldn't pay thru the site. I call and now I owe lien payments and late fees and they inform me I must pay all of these payments, which are ridiculous fees that businesses tack on for basically doing normal business procedure, plus the next month in full. I have yet to see anything run smoothly at this business they are now refusing my payment for one month even tho the due date for the second month has yet to arrive. The gentleman who helped me on the phone seemed to take glee in explaining that they deem him unable to process partial payments. I'll probably end up paying even though as a customer all we want is for things to work in the field that your company chose to do business in. If the consumer accepts this below mediocre way of doing business, then we deserve the customer service we are given.
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April 2023 by Hannah Kim
Nobody was here when I came in for the truck. I booked the truck rental for my moving day one week in advance. The office door was locked and nobody was here to assist me. I wasted my time here and this is unacceptable. Terrible customer service.
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January 2023 by Gina Swab
Always clean and customer service is great. Very personable! Thanks so much for the awesomeness ? !
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December 2022 by Mark Butler
This facility Is well above average by comparison to others I’ve looked at or experienced. Extremely safe and secure location. Also super clean and well kept.Moon was a pro … made it quick and simple for me to make a decision and move in same day!
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November 2022 by Moiz Hanif
Extremely safe, convenient and amazing storage units!
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October 2022 by Gary E.
Very nice people clean facility security 24/7 on site management
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October 2022 by Gary Entner
Very friendly and very clean and security and no cost for insurance thumbs up.
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October 2022 by Gary Entner
great place friendly people on site property managers. security cameras security gate
