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January 2024 by Kathryn Demesa Sebastian
Our kids have been attending Refinery since 2021 and the entire family couldn't be happier. I love how all the staff care for our kids like family. Our kids didn't have the easiest transition into daycare and the staff continue to amaze us with how kind and nurturing they are. The school is always clean and well-equipped, and it always feels welcoming and safe. Our kids share and show that they feel secure and happy there. The classes have well planned activities, educational play, arts and crafts, and outdoor time. I particular like that they allow walks/field trips so the kids get to see the real world in a safe setting. Communication with the daycare staff has been great with daily updates, regular newsletters. We love Refinery!
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December 2023 by Erica Carter
My child has been attending school at Refinery since she was an infant. We love the teachers, they LOVE my child and take the best care of her. We would absolutely recommend this daycare/preschool and are sad our time at refinery is almost over :(.
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September 2023 by Jacqueline S.
Going on three years with my kids attending Refinery Preschool. We’ve been very happy with the love and care given to our children in every classroom (infant to pre-k). The school strives to be very accommodating to families, even offering a 4 day a week option, sick days and vacation days too - which is unheard of at other preschools! Highly recommend to anyone looking for a Brea/North OC child care option.
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September 2023 by Jaq S.
We've now been at Refinery Preschool for 3 years and we are still very happy with the staff, facilities, and fun learning our kids have been able to enjoy. Thankful for this school.
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August 2023 by Carissa M.
Absolutely love this school! My son attended this preschool for 3 years before recently going on to elementary school. Before I found Refinery, I toured many preschools. None which I loved or felt comfortable leaving my little guy there. When I toured Refinery, I knew it was the right place for us. Even after 3 years, the staff, teachers and director were amazing! You can tell they truly care for all the kids equally and I also loved how the staff engaged with the parents at check in and check out. I highly recommend this preschool. It was a bittersweet moment when he graduated. They also had an adorable graduation ceremony.
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June 2023 by Joe S.
Let me first start off by saying I do not have a child at this preschool. I am a vendor that Refinery Preschool put out their money for extra curricular activities to educate and entertain the kids. My company is Smile for the Bird. It is an honor to collaborate with a preschool who has the best interest in our future kids of tomorrow! Thank you for having us!
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December 2022 by Emily Corinne Villalobos
Refinery Preschool bullied my 5 year old and is an unsafe environment for children. Another student in his class, who his teacher confirmed had violent tendencies because he is delayed and “a plan in place” to avoid further incidents, was punching him in the stomach, scratching him until his skin broke, verbally bullying him, etc. so I brought it up to the school. The director had a phone conference with me wherein she told me that the delayed child would be monitored and it would not happen again. However, two weeks later I went to the school, my son ran to me and asked me to talk to his teacher because the child hit him AGAIN. I brought him home and immediately called again at which time the director was irritated. She asked me what I wanted and I told her that I wanted to know that my child was safe when he went to school each day and said she “could not make any guarantees” we came to a new understanding with the help of my mom, who has experience in this field and is a personal injury attorney. However, I kept him home for the rest of the week because he was shaken up. Yesterday during drop off, the director asked if I could come by in person for a ten minute meeting. I agreed and the Pastor’s wife was there. She was demeaning, domineered the conversation and said that by “involving an attorney” in our conversation (my child’s grandmother) I had “broken her trust” and made her feel threatened. My mother repeatedly assured her that she was there to facilitate conversation because I was so upset by the situation. She repeatedly blamed my child for still attempting to be kind to his bully and include him in play. She had already written a check returning our tuition deposit before our meeting that sat on the table the entire time and steered the conversation more toward the privacy of the delayed child and that I “know way too much about the other child” than our child’s safety and kicked my child out of the school. It was apparent that the delayed child has a relationship with the school/church and that he was a sensitive subject and repeat offender. Obviously, we will be pursuing this further, but I believe it is important that other parents considering childcare are made aware of this experience. It is shocking and disgusting that this church and the pastor’s wife behaved in such a cowardly, irresponsible and cruel way toward my kind, gentle and scared child.
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December 2022 by Katelyn Hales
They would rather victim shame and abruptly kick out children than hold responsibility in their job to protect them and help all children involved grow with healthier dynamics.‘Do not let any unwholesome talk come out of your mouths, but only what is helpful for building others up according to their needs, that it may benefit those who listen.’ - Ephesians 4:29
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December 2022 by Caitlin Noe
Great staff, great environment.
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March 2022 by Kristin B.
My kids attended here for years and I cannot say enough great things! The staff is welcoming, friendly, and they love the kids! I love the little conversations they have with each child. They give the children special attention, and you can tell they love what they do! I've referred friends here and they also speak highly of their experience. I have always loved the homemade crafts they do for the holidays they also remained open for most of Covid unlike a lot of schools which was great for the essential workers.
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March 2022 by Kimberly L.
Every time i call, the person who answers the phone is extremely rude and dismissive. Hard to get passed. What a bummer that that's who they have in the forefront of their customer service needs. Hopefully someone with authority sees this review and does something proactive about it.
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September 2021 by Jeff L.
Attrition is high with their staff. At least when we went there. Kids need stability not constant changes, every time a new teacher was introduced, so was the action plan. There were about 4 changes in head teachers in the less than 2 years that we were there, to me that's quite high. So it was a hard transition with every new teacher. It was nice they use the app to communicate with the parents. But it became a daily communication from the teacher at the time about how terrible my child was that day. About 2 pages worth of complaints. Daily. Approached the director and was told the same thing. You have a bad child you should get him checked out. I'm no doctor so we took him to a specialist, whose official diagnoses was to change schools because he was just a kid being normal kid! But before all the change in staff the kid really loved the school. We came over from a Montessori before this because we wanted to add the Christian bible element to his education. So why the 2 star instead of 1? Because I believe the school wants to do well. And I want them to do well, so I added a star, or I'm rounding up. It was tough times when covid started so that might be why they had such bad teachers. The first teacher was great, sort of the reason we enrolled, but she went to another school about 4-6 months after we started there. This is a late review, about 6 months late, so probably a lot has changed since we left.
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February 2021 by Kendra D.
Refinery Preschool has been a godsend. My infant started at 6 months old during the start of the pandemic when many other daycares where closed. They were open to essential workers and from then on, my worries of leaving my baby in the care of someone else had vanished. As soon as we toured Refinery Preschool, we knew that it was the one for us. The classrooms are very well maintained, clean, and very welcoming. The staff from the teacher's assistants to the teachers to the accountant to the directors to the pastor have all been so kind, communicative, and trustworthy. Refinery Preschool is a small community where everyone knows your name, the kids are thriving, happy and having fun, and the parents are rest assured that their children are being cared for. My infant, now 14 month old toddler, loves her teachers and they love her. A true testament is seeing my baby run to her teacher with open arms when I drop her off. It cannot get more real than that! And her father and I are amazed by the new developmental and social skills she learns from school. Choosing Refinery Preschool is one of the best decisions we've made. They are an extension of our family.
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January 2021 by Jacqueline E.
We LOVE refinery!! My 18 month old son has been attending Refinery since he was 1 year old. I had a horrible experience with a previous childcare provider and I was so nervous to trust anyone with my son. I have been so happy with my choice to put him at Refinery. They have an app that allows me to see updates on Corey throughout the day as well as lesson plans. My son has THRIVED!! He recently moved to the toddler room from the infant room and it went great! He was behind on talking and with their help, he has started to say his first words! He attends 5 days a week and looks forward to going every morning. We love all of the staff and teachers. I, myself look forward to seeing them everyday.
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January 2021 by Cris O.
We started our two children with Refinery about a year ago, right about when COVID-19 hit and soon under lockdown. The amount of communication, consideration, planning, and decision-making that continue to be made by this team is admirable.Great play-based learning, care and clean facility aside, you want an open and honest team to leave your beloved little ones with. Refinery has quickly grown into a trusted partner in raising our kids. Thank you Refinery!
