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March 2024 by Anthony C.
Horrible customer service. Asian g uy in the meat department extremely rude just cause I asked for the bathroom code.
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February 2024 by chang kim
Very friendly employees, well organized every isles and have most of things I need from grocery store and more!!
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February 2024 by Hector Correa Hinojosa
Very nice store
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February 2024 by Oscar Barrera
The team leader refused to me! Because I ask for money order.
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December 2023 by Connie Quinn Realtor
It's a grocery store
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December 2023 by Luke P
Under construction, so little dusty. Seemed short staffed no checkers available and only self checkout was open.
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November 2023 by Min H Chang
Great Ralphs chain. Very well maintainedWell stocked
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November 2023 by J R.
I phoned the floral department to ask what variety of roses they have and the man was very kind, informing me what they had and how much it cost. When I entered the store it was clean, with a flowing arrangement. I picked up what I needed for much less than I expected. Well managed facility with top notch service.
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October 2023 by Lorean W.
Local convenience grocery store. The employees are helpful and store is relatively well stocked. Good late hours too. I don't agree with the 1 star reviews. It's my goto grocery store when I need something same day.
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September 2023 by Tyler Hartley
Grocery store is fine but the deli suffers the same problem as most grocery stores. The people working it are incompetent. I waited over 25 minutes for them to serve one customer some sliced cheese and macaroni salad. There was 3 woman working behind the counter but only one taking orders why the others were just in the clouds ignoring customers. I never understand why these grocery store deli’s have multiple scales and multiple meat slicers if they never use more then one at a time. Just prior to this I waited for a young man at the seafood section to get some salmon. He served all three customers in front of me and myself quicker then the worker at the deli could scoop macaroni salad. I watched her take about 8 minutes to put three scoops of macaroni salad into a plastic jar and place it on the scale. This is just ridiculous. It’s wildly frustrating to wait over 20 minutes for some sandwich meat only to give up and just leave without it. What happens after I place my order she takes another 20 minutes to give me 1/2 Lb meat 1/2 Lb pound cheese? So now it’s taken 40 minutes to get my sandwich meat while being second in line when that timer starts? Imagine if there was a third customer who walked up immediately after me he might literally wait an hour for sandwich meat LOL. Give me a break… I won’t be back to this store. Fire these morons.
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September 2023 by S
Bagger decides to hold a 5+ minute conversation with a customer about a taylor swift concert, causing a stoppage at check out line so he could have this conversation. Proceeds to take a break from duties right afterwards. 9-23-23 9:21 pm
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September 2023 by Daniel L.
Customer service at this Ralphs grocery store is one of the worst I have ever encountered! I will give you an example. I will sit here today and they have one check line open with nine people in line. I asked one of the employees why they did not have more checks dance open and she told me they had no one else scheduled that day. I was in line for five minutes and then I noticed they opened up two more lines. I asked her why could they not have done this earlier? I don't answer back to me, wife they were busy one of the cashiers, but I had noticed when I walked into the store was stocking one of the isles, so you could not tell me they could not have moved him to a checkout stand to make the line smaller. This store is constantly understaffed, I have to admit the deli department has improved but I can honestly tell you a couple of months ago it was a complete disaster! It was filthy. They would not have any hot foods out until after 2 o'clock in the afternoon and sometimes it only had one person working there but Kelly department has improved tremendously, but I can honestly tell you trying to buy your groceries and leave this store. The biggest holdup is the checkout line they were times they only have one open and there were times they only put you through self-service. Just a very, very bad attitude on some of the employees that work there, customer service You will not see at the store.
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September 2023 by Indalecio Salas
I love how beautiful the Flower Department is and the entrance of Ralphs has beautiful array of flowers and very clean. Especially now that this store is under construction, it makes me happy to see such a beautiful Flower Department. #kudos #brea #Ralphs
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August 2023 by K W.
i will never use this bakery department again and I wouldn't recommend it to anyone else either. On Aug 17, 2023, I ordered.. and paid for 24 cupcakes to be arranged as the number "18" and an additional 12 extra cupcakes for a birthday party., I was to oick it up at 3pm on August 26, 2023. When I arrived to pick them up there were only 18 cupcakes in plastic conttainers... no design as ordered, and only 18 cupcakes instead of the total 36 that I paid fir. The lady that took the order wasn't there & the man at the counter had to call the store manager on the phone because there was no manager in the store. The manager on the phone was extremely rude and was unwilling to compensate for a totally incorrect order. I thiught we could at least upgradie to a different type of cupcake for some of the missing ones but he refused and hung up on me. Very very poor customer service.
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July 2023 by Christian Arriaga
Nice and clean good customer service. Well stocked
