MAC Cosmetics at Nordstrom is part of a large department store known for carrying a wide selection, including many designer brands. The cosmetic counter receives consistent praise for super helpful and fantastic customer service. Staff are noted as being very helpful, friendly, kind, attentive, and professional, often going above and beyond. This includes helping customers pick out products, answering questions, and promptly ordering items not currently in stock. The store also offers services like complimentary gift wrapping, which is described as cute, especially during the holidays. While the overall experience is highly rated for its quality brands and attentive associates, there are occasional mentions that service can vary, with some employees standing out for their exceptional willingness to listen and assist. The location is a long-standing favorite for many shoppers, appreciated for its extensive inventory and helpful staff in the cosmetics department.
We come for Cle de peau and Cindy gives us very best service. She is very knowledgeable.
December 2023
Always the best customer service and quality brands of designers I love that I get to check out in person. Today I bought a gift for someone and they helped me wrap it cute and super kind as always. I would like to personally give a shout out to Steven from the men's footwear dept.
April 2023
I have been shopping at this MAC for years. I always receive kind and helpful, friendly service and everyone is willing to help. A huge shout out to Diana who always makes my trips here worth it!
