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November 2024 by Diana Hernandez
I've shopped at the Lamps Plus in Brea many times purchasing chandeliers, porch sensor lights, floor lamps and table lamps. I've been very happy with the purchases, and the associates have always been friendly and helpful. Whenever there was a problem with a fixture, they helped me with exchanges or returns, and made the process easy for me. I will continue to shop at Lamps Plus in Brea and I highly recommend it.
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October 2024 by Tom W
Dajae at the Brea, CA store assisted me today and was expertly knowledgable about your products, very professional and personable. That’s a rare combination and makes Lamps Plus all the better choice for so many things!
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October 2024 by Jen Montoya
Leo provided excellent service.??
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October 2024 by Leanne
10/03/24 update: We bought a chandelier style lamp that was a final sale. Last one and we were buying the one that was in the showroom. We understood the 'final sale' but we were not told at any time 'as is'. We assumed, incorrectly, that Lamps Plus wouldn't sell us something that was missing pieces .... Wrong! When we opened up the lamp, at home, it was missing approximately 10 crystals and it was dusty. Wouldn't you think they would dust it before wrapping it up? We were naive, I guess. Just a heads up..... When buying a floor model.... Check it carefully. Staff was very friendly and helpful but you'd think Lamps Plus policy would be a little more clear at the time of the sale.
Original post: The sales associate was helpful but allowed us time to look around. When we had a question he was quick to help us and get an answer for us. Not pushy, which we loved. Great selection also.
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October 2024 by Carol Rau
excellent customer service and quality lamps. We could not be any happier than we are with our purchase. We will be back soon to finish off our redecorating.
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September 2024 by Sandy Boissiere
Great experience! Had wonderful help from Dajae Gaut. He went above and beyond to get exactly what I wanted.
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August 2024 by Keni Cox
Lamps Plus provided outstanding service and advice in our purchase of two outdoor fans. AND, when I made a major change
in the order, there was no fuss. The exchange was effortless.
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August 2024 by Vicki
My husband and I were looking to purchase two ceiling fans with lights and found them online at Lamps Plus. I texted the Brea store to check if they had them in stock and Alexus was so helpful and prompt in her assistance via text, I had to ask if she was a Bot. Thankfully she wasn't and although they didn't have them in stock she was willing to place the order for me, but I decided to go to the store where I could see the crystals on the fanas well as place the order at the store.
Although Alexus was not scheduled to be in until the afternoon, we were assisted by DaJae who had excellent expertise in ceiling fans as well as suggested the best way to blend them into our room, which helped us make our decision in purchasing the two ceiling fans with lights. He was very professional, knowledgeable and easy to work with.
Thanks Alexus for suggesting that we come in and your prompt response via text and thanks DaJae for a lovely shopping experience at Lamps Plus in Brea. We came in from Anaheim Hills to a location worth supporting in our local community and we're looking forward to receiving our 1 day free delivery too.
I would have given them 5 stars, but we can all strive to improve ourselves even higher. ?
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July 2024 by David Garver
I had an excellent experience at Lamps plus today purchasing some table lamps and a chandelier. The personnel were pleasant, knowledgeable, and efficient in completing the process. The selection and quality as well as the wide variety of goods was impressive. I look forward to returning to purchase some ceiling fans.
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July 2024 by Phil Kohn
Leo was very responsive, professional and informative. He made replacing an existing ceiling fan an easy process, including product shipping arrangements.
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July 2024 by Stephanie Farmakis
Thank you Alexis for helping me find the correct replacement light kit for my ceiling fan. I was only able to give minimal details and you went out of your way to figure it out, set up shipping and delivery asap. Fabulous service! Thanks so much!
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July 2024 by Garett Sakahara
Moved into my new townhouse, got some great help with (4) new ceiling fans…was in and out with great explanation and advice!
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July 2024 by Lawrence Evangelista
I was sold a dream where are my lamps? 55P27 - 360 Lighting Colby 21" High Bronze Desk Lamp with Outlet and USB Port you told me what I wanted to here Lamps Plus is nothing but a bunce of liars!
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June 2024 by Ramzan Amiri
Excellent selection and service. Leo is very knowledageable and helpful.
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June 2024 by Cyndy Smetak
We went there to buy new lights for our patio. There was a wide selection. Our salesperson Vahid Bahadori was really nice and knowledgeable. He helped us order the correct ones. And they will arrive to our house in two days. With free shipping!
