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December 2023 by Julie H.
Tiffany was very helpful and nice. She helped me out with saving on the deals they're currently having. She took her time of day to relate to me and make me feel comfortable shopping here. I saved over $60 on this buy today. The atmosphere is nice but I'm sure we all knew that. Brea mall is very nice to shop around. Thank you Tiffany!
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December 2022 by Ashley
The products are generally great for long-lasting moisture but the customer service is lackluster unless you come to the store just to purchase. The employees at this store are so stingy with samples.
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December 2022 by Spank E.
Shop IN-STORE ONLY!!!! Not online. Great and friendly staff who know their stuff and want to help.
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March 2022 by Meezi Weekes
Last time I visited Kiehl’s, the manager Christian gr4bbed me by the back of my neck, sh0ved my head down, lifted his leg and f4rted directly in my face before calling me the R-sl.ur
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March 2022 by Sadie
This company discriminates based on medical needs. Specifically the manager here, Christian, fired a person with autism, and made no accommodations for her. Disgusting practices by this brand and company. DO NOT SHOP HERE
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March 2022 by Danielle Ramos
Christian the manager fired my face employee over a medical reason which is illegal this company doesn’t care about its employees it’s sees humans as cattle do not support this store or company if you want to elevate or human rights in this country I will not shop at this store or this company or mall again until they unionize
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January 2022 by India M. Clamp
Kiehl's was a recommendation by a surgeon. Such advise is never given lightly as an investigation of IQ by speciality/years needed reveal much. How long is a heart/brain surgical residency? Rate of acceptance?Someone that has the power of life or death in their hands and uses them (in this case for good) is truly rare. I was encouraged to investigate and slowly try products.Staff here are gracious, helpful and at times rough around the edges yet the product worked. Fabric of kindness weaves calmness, and anxiety fades. Light from the glow of peace indicates flow. The opposite delineates?
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December 2021 by Jose C
the mask police resides here. perhaps they need to be referred to the guidelines and exemptions as listed on cdph.ca.gov
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December 2021 by Sam L.
Keron Thomas & Kenny Boozer were great! Very helpful & friendly. Definitely coming back!
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November 2021 by Alex Petruccelli
Friendly and answered my questions. I quickly found what I needed.
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September 2021 by Jacqueline D.
I've been using kiehls forever now! I always use their calendula foam face wash. I have super oily, sensitive, and acne/whitehead prone skin lol!! This face wash was the only one that never really made me flare up...but it made my face a lil dry due to the foam. I went in one day and they were all sold out! So one of the employees recommended the cannabis wash and the ultra facial cream. I'm so glad I listened because my face is literally the best it's ever been!! I'm not sure if it's the face wash, lotion, or me drinking more water lol but the face wash and lotion makes my face feel so hydrated (I only use the lotion at night).
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June 2021 by April Tanner
I received wonderful customer service from Guadalupe! She took the time to test my skin and explain the difference between mine and a healthy one. She listened to my concerns and dislikes, showed me products that she felt would be good for me, and took the time to explain each one. I never felt like any of the products were pushed on me either. I was reassured that if any of the products were not to my liking I could return them without an issue. She also helped my husband find products that would suit his needs and skin type. So far everything recommended has helped reduce wrinkles, even out my skin tone, and make my skin feel so soft! Yes it's pricey but so worth it!
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March 2021 by Jeannette R.
This review is all about Erin Gleeson she is amazing and has such amazing customer service skills !!!!!!! My daughter and I walked in for the fist time, my daughter was feeling sad about her acne on her face and we tried several products and none have helped. Erin asked her several questions about her skin and routine, right away she recommended a few items. We purchased the trial size to see if it even worked, we were sent home with lots of samples to try. My daughter tried them and days later you can see the acne going away and her skin feels so soft, I just went back yesterday to pick up the biggest size and to THANK Erin for all her help. She was so excited to hear my story and to know she helped my daughter out more than she can imagine. Thank you so much Erin your an amazing person.
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February 2021 by Gracie Mares
We love coming to this location, as our sales clerk Lupita is so friendly!! Her recommendation has truly help with our skin care. Heading back out tomorrow to get our skin care creams..❤️❤️
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January 2021 by Kimberly H.
Love. It. Here. Great customer service. Will keep coming back. This store is open during COVID. I love the hand cream. Hubby loves the oil resistant face cream and face wash.