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March 2024 by Hanspal Kahlon
Favorite spot for jeans, their collection is good for everyday clothing.They always have some deal going on, good prices. Customer service is great.Just wish if they can replace trial room curtains with hard wooden doors if possible. Sometime people just jump inside the trial room without any hesitation of asking if someone is in there.
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November 2023 by Chris JR Cruz
I went in yesterday about 4:45 in the afternoon and was greeted and helped by Zoe. She helped me find the right cologne for me. She went to the back and brought out all the testers to figure out which one is the best for me. I picked SoCal, love it!!!! Zoe is absolutely INCREDIBLE!!! She's knowledgeable and friendly!!! Thank U So Much Zoe and Hollister for an INCREDIBLE experience ????♥️
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September 2023 by foze e.
My personal experience was great , good service and the young lady that help me was super sweet but straight to how can she help me, and that did help fast. This was at the Brea mall store
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April 2023 by Sage C.
I went today and it was pretty slow. I was waiting for about 15 minutes while the two girls at the register were working. I didn't want to interrupt them but I wasn't sure if I was supposed to ask someone for a dressing room or not. They'd glance at me and just talk to each other so finally I was like okay I'll just ask them. I asked the girl at the register if I was just supposed to go in the dressing room or they'd open one up for me. She acted extremely annoyed and then looked in and said it was full and said she'd check the other side. A man walked up to the other side and she just let him in which I thought was inconsiderate because I had been waiting. She just looked at me and said I was next. It frustrated me because it felt like that store was being run by teenagers who looked like they weren't even put together for work they looked like they were going to school or to hang out which is unprofessional even in a store like that. I won't be coming here again because of the rude attitude and the passive aggressive behavior. If you don't like your job you don't have to work there.
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February 2023 by Way Out west (Intensify)
Good boy
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January 2023 by Jason Chien
Hm..... Just another Hollister
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October 2022 by M Aly
Very clean and very well organized store with an amazing team, Brook specifically that I interacted with. Thank you so much, Brook, and your team for being so wonderful.
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August 2022 by Chris JR
Went in yesterday just to browse, and found an Amazing flannel shirt on sale for $20.00. Love Hollister Brea Mall!!! Staff are always helpful and nice!!!??
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July 2022 by Mfelicity L.
Not very friendly. No answering line when you call before store hours. And the worst is someone actually cuts the call but never answers. Just cuts it. Some people call for a lot of different reasons. And one maybe confirming store hours. Sometimes websites are not accurate. Cloths are ok. But would rather go to another Hollister store next time .
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August 2021 by Aman Takhar
Very nice clothes
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August 2021 by Ricardo Aragon
Very good customer service
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July 2021 by Isabel B.
I do not recommend shopping in this location the staff have poor customer service they don't try to help instead they answer your question with such attitude. There are so many employees working yet instead of working to get their job done they are either talking or working on the same thing. If I would of known that it was gonna take the same amount of time to receive my order if I order to pick up in store as delivery I would of saved my time and not ordered pick up in store. I don't expect the order to be ready the same day but I also didn't expect it to take more than a week if the item is in stock.
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April 2021 by Sarah O.
If I could I totally would give one star, The service here sucks. And I feel like people only confront you if you're a white teenage girl. Other than that don't expect customer service here
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January 2021 by Rose M.
This store is f****** disgusting... and the employees even more... especially the manager Brooke unbelievably unprofessional. I don't understand how she's even a manager aren't managers suppose to be professional?? You can totally tell there's favoritism, they discriminate and didn't they get in trouble in the past for this s****** Unbelievable what goes on... I'm pretty sure I'm not the only one that has witnessed this. Definitely going to get in contact with corporate this s*** is not okay at all.
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December 2020 by BigAl
Nicest and coolest t shirts
