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October 2023 by Harvey Zhang
The employee that was not nice neither helpful.
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July 2023 by Sherie K.
Gavin was so knowledgeable and helpful when we came in recently looking for a ps4 power cord. Unfortunately GameStop as a whole has stopped carrying them, but Gavin was so personable that he kept chatting with us and before we knew it we were buying a new game! He had great insight into what gaming companies were working on and what would be a great future purchase. The service was fast and quick and they had a good selection of games!
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July 2023 by Natali Trinidad
Just purchased 2 switch controllers. Before purchasing we tried getting a workers help, he just passed by us. When we tried calling him, he rolled his eyes and walked away. When we were paying, we told the another worker about the experience and she just shrugged her shoulders. She was indifferent about it. So I guess this is normal in this location. We were the only people in the store.
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July 2023 by Katrina “Katellabe” Gabriella
Prices are high and you can see how bored the workers are despite their best efforts. No one is ever there.
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June 2023 by Omar Rodriguez
This is my first time writing a bad review for a store, but I'll do it just because these type of people can really harm business. I went to the store on June 5, 2023 at 7pm to use a gift card, I asked her how much money I had in it and I had the worst customer experience. She did not answer my questions kindly and made unnecessary comments toward my inquiry. I ended up not buying anything due to her unprofessionalism. I will not be coming back here again.
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June 2023 by O M
This is my first time writing a bad review for a store, but I'll do it just because these type of people can really harm business. I went to the store on June 5, 2023 at 7pm to use a gift card, I asked her how much money I had in it and I had the worst customer experience. She did not answer my questions kindly and made unnecessary comments toward my inquiry. I ended up not buying anything due to her unprofessionalism. I will not be coming back here again.
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June 2023 by O M.
This is my first time writing a bad review for a store, but I'll do it just because these type of people can really harm business. I went to the store on June 5, 2023 at 7pm to use a gift card, I asked her how much money I had in it and I had the worst customer experience. She did not answer my questions kindly and made unnecessary comments toward my inquiry. I ended up not buying anything due to her unprofessionalism. I will not be coming back here again.
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January 2023 by A P
Gamestop is falling apart. Shelves look more disappointing every visit. It's the Sears of video games. Customer service has never been their strong suit, but they hardly even have anything worth looking at anymore, much less buying.
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December 2022 by Jonathan D.
Went in there spoke to with some questions about a wrestling game my son wanted. Spoke to Chris he was very knowledgeable and helpful. Thank you Chris
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November 2022 by Harrison Y.
I frequent and purchase from this GameStop regularly since I work in the mall, staff are very nice, very honest. I was about to purchase a used game and they told me it did not come with the download extras when used because the download code had already been used. It's not the biggest GameStop but it's convenient for me to shop for gifts and games here
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August 2022 by Kent W.
Unfortunately, I can't say that I love this GameStop. It was extremely cramped and tight. It was literally packed to the ceiling and 3 guests in the store made the tightness even worse. They had a medium size collection but most games had no case at all. The best part was definitely the service. The two staff members who worked their were extremely nice and helpful.
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August 2022 by Owen M.
A decent Gamestop location. It is very cramped, especially when there are over 3 or so guests. They do have a good sized selection, which is always a plus. When i was shopping, Chris was the worker, and he was ready to help me with what I needed. Overall a decent Gamestop, just small.
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August 2022 by Mik N.
Had a good experience buying used Just Dance 2022 this afternoon. It was a little slow since two staff members had trouble finding the disc but we're nice about it. Upon arrival at home I discovered that the employees had placed a 2021 version in the case and sent me on my way. This is despicable and leaves me in a tough position since the receipt has 2022 listed as the version purchased
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July 2022 by Some B.
Such great service. Gavin & Alice were so helpful & enthusiastic about helping me & my friend.
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July 2022 by Heather Soto
We have been to a ton of Game Stop stores, we have a 12 year old son! The service at this location in Brea was TOP NOTCH!Both employees were very friendly and knowledgeable. The store was clean and well stocked! Will visit again when we are in town!!