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“I joined Navy Federal Credit Union in the Philippines way back in 1987. During those days, you could ONLY join if you were USN, USMC, or USCG AND you were overseas too. I have been with NFCU ever since, and the products, and the people have only gotten better and better in the past 37 years. So, from this “older” Marine Corps Veteran, thank you for all you folks do for every member there at all of Navy Federal locations worldwide and what you have all done for me, and for my family too, for the last 37 plus years!!!!”
“From the moment I walked through their doors, I was greeted with a warm and friendly atmosphere that made me feel welcomed and valued. I recently had to come into Bank of the West to speak with a banker, and was immediately invited in by one of the tellers. She happened to be the branch manager, Jennifer F! I needed some papers signed for an application and couldn't believe that she was helping me from the teller stand! She was very friendly and helpful and even communicated with me via email and phone to get what I needed done completed.She then introduced me to David K. He is one of Bank of the West's business relations managers and I and I must say that my experience with him has also been absolutely outstanding. His professionalism, knowledge and followup has been exceptional, even when I couldn't keep track of things myself; David was on point in every regard. He is highly competent and genuinely interested in helping me with my banking needs. He took the time to listen attentively to my concerns and provided me with clear and concise information, ensuring that I fully understood all the options available to me. I also was introduced to his other boss Sean, who was very welcoming and supportive of my goals.In terms of physical facilities, Bank of the West Brea boasts a clean and well-maintained branch. The Brea office is brand new! The layout is organized and efficient, and I never had to wait in long lines or experience any delays during my visits. If you want a bank that gets your needs done, and treats you like a valued customer, Bank of the West is it!”
“A+ customer service at this branch. My mom and I walked in without an appointment with a complicated request, and Jocelyn Gray at the front desk was so respectful and competent in handling everything. She had to juggle between us and the stream and customers walking in, and did so with great grace. Two other agents checked in on us and helped us with small things, too. Very impressed!”
“From start to finish, the entire branch showed true care and understanding for my business banking needs. Can't wait to grow and really establish my relationship with these fine folks!”
“I was experiencing some fraudulent activity on my debit card and came into this branch for some help. Everyone was super friendly but I want to thank Michelle specifically! She was able to get everything all figured out for me and I appreciate it so much!”
“The team at the Brea location is absolutely phenomenal. They’ve helped my small business beyond what you would expect at any bank! I will be a life long client.Nancy and Betty will go above and beyond to help educate, assist beyond your first meeting and treat you like family!”
“OMG!! I just had a once in a lifetime experience!! This bank had a line of people waiting, and they OPENED 8 min EARLY!! I am almost 60, and I have NEVER seen this happen!! And to top it off, the staff was super friendly!!”
“Sara did such a great job!!! Super friendly and helpful also knows Spanish. Took her time and made me feel like I made the right decision opening an account with them.”
“I initally had my car loan with this bank and recently got a personal loan. I now have a checking and savings account. Every interaction with this bank has been more than positive. They're always so nice and helpful. I'm so happy with this bank.”
“We had a private client appointment with Jae Koo. He addressed all our questions regarding the business account and credit cards, was very professional, easy to talk to and detail oriented. We appreciate his high standards at work.”
“First class bank tellers must have great memories because they always remember your name. Always in anhed td out within 10min. I was with P. N. C BANK for 25 years I switched they are much nicer here at US BANK”
“I really recommend this chase bank of probably one of the best in this area of Orange County. I only know this branch and various ones in Newport Beach at the coast. All the bank tellers here are helpful and friendly, and so are all the Bankers at the desks and the Investment Advisor Banker. I recommend coming in at off hours or slower times if you need more advanced help and questions. I had ridiculous rough experiences at the credit union nearby with the branch manager, so I can always rely on this Chase for a way better experience. Please show the staff here some respect and courtesy!”
“so Far I love Chase no complaints about it good customer service so far I open my account Friday with them absolutely the best customer service I call them once about the Chase offers for my debit card they said 7 days it's should be on my account”
“First class bank tellers must have great memories because they always remember your name. Always in anhed td out within 10min. I was with P. N. C BANK for 25 years I switched they are much nicer here at US BANK”
“I have never been impressed with Wells Fargo- with the exception of the customer service received constantly out of the Wells Brea branch in the Ralph's Shopping center! They are awesome-”
“Thank you Sandra for helping me as POA for taking the time to find our account numbers and feel welcomed. It is very hard to find members who are stellar with costumer service care. Thank you Sandra.”
Open 24 hours
1108 Imperial Hwy., Brea
Banks
“Great service today from alber the manager and austin. I had to go back and forth from US bank. That was holding my check for a week. They got me the copy of my cleared check. But us bank wouldnt still clear it so I came back and alber helped me wire money to my account quickly. Funds were in my account in less than 30 minutes. Thanks again to alber and austin. Great service.”
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“I just wanted to take the time to appreciate Leslie Linares, she was very helpful with sending my wire for my first time buying a home and also helped me multiple times in sending other wires. The first time I needed to send wire, I forgot to make an appointment online and called her just 15 mins before closing, she still accomodated me and in fact stayed extra 20 minutes post closing time to ensure I get the best service. I really appreciate and admire her 5 star customer service. She explained everything in detail and made the process not only a breeze, but a fun experience. I am really impressed with her astuteness, efficiency, and friendliness. She is definitely a shining star at Wells Fargo. Anytime I need some banking help, I will definitely be calling on Leslie.”