Children's Clothing in Brea, CA

“I'm back to commend two people who have helped me come back to being a shopper at JCPENNEY. I recently wrote a review on the Santa Ana JCPENNEY store and because if the selection and service I received there, I decided to go to the Brea JCPENNEY store. I went for a pair of shoes. Nothing fancy but just classic old fashion quality shoes. In the shoe department, I very nice young man Juan Orozco was great at helping me find just what I was looking for. It isvhard to go into a shop and be treated with indifference as I have experienced at many "new stlye" store. Not at this store, Juan listened to what I wanted and brought me several styles to choose from . Then he walked me to the payment place. Thanked me and asked me to return. 5 stars for Juan! Next, Julie Lee,at the checkout line, did a great job as well. I'll be back at Penny's to shop for other things I need.”

“I needed a suit for work. I was able to combine pieces and even got shoes - all for a reasonable price. They also have cute clothes for toddlers. The staff are friendly and the store is clean!”

“Went to go return some items on Sunday, 11/28/21 and the service was great! I immediately received my credit on a card with no issues. Dami was kind and friendly and asked if I needed help finding anything for my daughter. I ended up purchasing this cute black faux fur coat for my baby! The material is soft, thick and two sizes larger, but hey! Babies grow a size in a blink of an eye! The store is rather small but they work hard to make it work with the space they have.”

“I've been trying to call a corporate number or write to a corporate email for days without any success. This Yelp account says it's unclaimed by the business but it's my last resort. I was at the Brea, CA store on Sunday, Nov 27th. I had the pleasure of having ARIELLE help me with a return. Rather than saying "no receipt, too bad", she guided me through steps where I was able to make the return. ARIELLE was very kind, courteous, knowledgeable and helpful. Recognizing and commending ARIELLE as a valued employee would be the right thing to do here.”