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September 2023 by Google user
Great place for your fur babies needs. A nice short cut during the hot days of summer is a good way to keep your baby handsome/pretty and cool ~ ?❤️??\\n\\nChip’s summertime cut looks amazing and he’s so soft \\u0026 handsome. This place is a hidden gem. And his chili peppers scarf is adorable ?️?️??️??️?️
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August 2023 by Sharlene Babel
Great place for your fur babies needs. A nice short cut during the hot days of summer is a good way to keep your baby handsome/pretty and cool ~ ?❤️??Chip’s summertime cut looks amazing and he’s so soft & handsome. This place is a hidden gem. And his chili peppers scarf is adorable ?️?️ ?️ ?️?️
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August 2023 by Natalie M.
I'm only giving one star, because zero isn't an option.. I have been a customer of Kelly and henry's for a while now, didn't have any issues at first.. made the owner aware that my dog was aggressive at times so we ended up agreeing to muzzle her after small interaction with the owner, even after warning her. Her and her son saw my dog multiple times after that and nothing was wrong.. i took my dog to the groomer at 1:30 and she called me at 3:30 that she was ready for pick up.. I got there by 3:35 and saw my dog, hot and panting and didn't think much of it as it's a summer day and she's been there awhile.. however, when we got home, her eyes were rolling back in her head and sticking, she has goop and drainage coming out of eyes, and struggles to keep them open.. the groomer always made me put two muzzles on her and insisted that one wasn't enough, when I called Henry this morning to expressing my frustration, he was completely unsympathetic, told me he did nothing to my dog, and he knew nothing was wrong with my dog, I asked him to explain her eye situation, and he said that her eyes were fine.. I asked for a refund and he said no I let him know I would leave a negative review and he told me he would just delete it, I have referred multiple people to this groomer that are now not going back, and he stated he didn't care either. I told him I want a refund and would show him my dog and the vet bill, he said he's not gonna give me a refund, not going to take care of any vet bills and he's not interested in seeing what my dog looks like.. when i mentioned taking him to court he agreed to give me a refund. smart. I'm going into the shop today to discuss and show them my dog but will NEVER take her there again and this will NOT be the end of it.
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July 2023 by sandra s.
Not friendly. Would not give my dog the haircut I asked for. It was a strange experience.
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July 2023 by Jeff Kroll
The only place I take my dog. They are so nice, and you don't need an appointment 2 weeks in advance.
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June 2023 by Loviee L.
We were recommended to this place from a neighbor that had been taking her pets here for years. We took ours here once and haven't gone anywhere else since. We drop them off knowing they are in good care with zero worries. Tails are wagging every time we pick them up. Absolutely customers for life!
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February 2023 by Candice E.
Took my shih tzu there today for a grooming and they did an amazing job. She gave me exactly what I asked for. He looked great smelled great and all for a great price. Can't believe I wasted so much money for messed up hair cuts for our baby at PetSmart. I will definitely be coming back grateful to have found this place. My pup also came home happy and smiling ready for Valentine's Day
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February 2023 by J L
No doubt, one of the best groomers in the area. My dogs have gone there for years.....zero issues, skilled grooming, nice & knowledgeable staff. Fair prices and not a pain in the rump to get appointment....even walkins.....like ?
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January 2023 by Mary Flynn
Didn’t realize what a great job they did until I took my dog to another groomer. Really good with poodle mix cuts.
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January 2023 by Jason Lee
No doubt, one of the best groomers in the area. My dogs have gone there for years.....zero issues, skilled grooming, nice & knowledgeable staff. Fair prices and not a pain in the rump to get appointment....even walkins.....like ?
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October 2022 by Joey V.
Great service and very knowledgeable about the Pomsky breed and how to groom them. Highly recommended.
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October 2022 by Steve Kim
They were so nice to my dog.
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July 2022 by Michelle C.
Both ears swollen and scabbing. So much pain can't be touched. Will not be bringing my dog back here
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May 2022 by Susan Adams
They do the best job with grooming my dog!!
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March 2022 by Kaleigh S.
I've been taking my two dogs here for years. My two dogs are 10 and 12 years old and they've been going here for grooming for more than half of their lives. I absolutely love the service. They keep records cards for your dogs, so they have your preferences. A few years back, one of my dogs was going through some skin allergy issues and she was prescribed a medicated shampoo. I asked if they would be willing to use my shampoo instead of their own and they did it without hesitation. If they feel there is a need to do something beyond what we initially agreed upon, they always call me first. They are always quick to get me in for an appointment, and it never takes too long to finish grooming both of my dogs. I also love that they have little kennels in the front of the store that they keep the dogs in. When I walk in to pick my dogs up, they are right there to greet me!
