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March 2024 by Michael Lott
Rick was very professional throughout the whole process. Letting us know step by step until vehicle was completed. Thank you
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March 2024 by kero hanna
I got a call when my car been repaired done on Friday at 3:30pm and they told me that I can come and pick my car up and when I asked them what time you guys close they said 5:30pm and we close on weekends so you have to pick it up on Monday if you can't today, but we actually told the insurance that the car done and ready for pickup and they said you probably gonna pay for your car rental because we told the insurance company that the car done and once we told them that they are not gonna continue paying for your rental!!! So I'm really don't know how they did that, they even didn't tell me a day before or something or at least on Friday morning so I can make it. Was first and last time to go to that sucks body shop.
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February 2024 by Samantha Diaz
Caliber does amazing work and the friendly employees are great about communicating updates. I would return here for any future work and I would recommend it all my friends and family
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February 2024 by Kristine Anderson
Was not fixed correctly, the fender is wavy, very disappointed.Emailed the email address and was returned undeliverableDo not use this companyWent to another shop and they had to fix everything again and replace the bumper with the correct one.If you want to avoid a headache, avoid this company.Services: Painting
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January 2024 by Robert Kennedy
Caliber Collision displayed superior craftmanship in restoring my vehicle to show room condition.
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December 2023 by Kimberlee Russell
I highly recommend Caliber Collision for you vehicle repair needs! The customer service, communication and repairs exceeded our expectations. We were even pleasantly surprised to get our vehicle back early and spotlessly cleaned. We are grateful for their service!
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December 2023 by kim nguyen
Service is great. all the staff are friendly and happy to help.Tony very helpful and professional.I was in a car accident my car was damaged and dented on the driver's side.After they repaired. My car came out like new I would recommend to any one who need a car repair.Service: Body & Trim
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October 2023 by Lucille Lovett
Caliber Collison is the best repair shop I've worked with! I have had the opportunity to work with them multiple times and their work is always perfect, their customer service is awesome. They kept me informed on the progress of the repairs and the work was completed earlier than expected. I would highly recommend them!Services: Painting
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September 2023 by Margarita Maxwell
I have trusted Brea Caliber Collision Center since the first time they fixed my car back 2019 from a previous collision of no fault of my own again. Where Bradley Cermak was wonderful. They did such a great job they impressed me so much that I knew I would use them if need it in the future. Again I am extremely satisfied with their customer service and their work. Tony Jin was my representative, he was very courteous, kept me informed on the status of the car and would always took my calls, and walked me to inspect the repairs. The receptionist greated me, checked me in and close me out on 8-17-2023 with super professionalism. The entire staff always said hello, very friendly atmosphere and this Caliber Collision Center is well maintained and clean.
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August 2023 by Jennifer Sorbara
Replaced rear quarter panel and bumper and repaired some damage to a door. Paint matches perfectly and the repairs made my “injured” car good as new!Services: Painting
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August 2023 by satchitanand raj
Poor paint work & few parts were missing from the vehicle. the person who was in charge for repair forced me to take car even before it is fixed( he stated “ the vehicle is drivable ohhhh you can take the car will contact you once the parts arrive”.
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July 2023 by F P
I was the victim of a hit and run and I chose them based upon a list of preferred vendors from my insurance company. Lorena at the front desk is wonderful! She's nice and informative and just pleasant to be around. Rick was my point of contact for my vehicle and he always kept me updated and answered any and all of my questions. If I ever have damage to my vehicle again, this is the place I would go.
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July 2023 by Blake B.
Fantastic! I recently had some repairs done on my Suburban at Caliber Collision - Brea. Rick was my service writer, and was fantastic. Pedro is the General Manager who went above and beyond.
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May 2023 by Bob Jacobi
There service was outstanding and vehicle was done when promised. Later noticed a new small scratch and when notified they immediately responded. Mauro was my service rep and was exceptional.Services: Painting
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May 2023 by Charlie C
5 stars for Lorena, she was awesome. Can't say the same for my advisor. Never let me know what's going on ahead of time, had to call for updates every time and messages ignored. Bad bubbling paint job and was told that area wasn't covered. Really?! You painted that area and your not liable? 2 weeks I patiently waited and the guy tells me that's the best they can do and I should come back on Memorial Day? Are you even open, thought that area wasn't covered.
