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November 2023 by Eliana Balcázar
Loved the experience ?
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November 2023 by Diane Judd
Great experience for kids of all ages!!!
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October 2023 by Zephora R.
Hours need to be updated. Drove out here just for it to be closed. There were employees inside working in the dark They just shoo'd me away couldn't even be bothered to at least tell me why. I've never seen this before so I dunno maybe management problems or something. Other stores in the mall were open so I came at 1pm by the way. Waste of time and gas.
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October 2023 by Tiffany C.
Cute little store I love all the Sanrio characters they offer and the little outfits! Brought my son here and he loved it
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July 2023 by Emily Shaughnessy
Fun first time at Build-A-Bear! Workers were kind and helpful and the prices were not too bad, they had good sales. I think the selection is decent but not too many classic teddy bears to choose from. A very fun place for taking the kiddos!
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July 2023 by Ali Sic
Very friendly and helpful for it being full that day and having only 2 people work the machines but the line was not that long just a bit busy
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July 2023 by Emily Bento
Fun first time at Build-A-Bear! Workers were kind and helpful and the prices were not too bad, they had good sales. I think the selection is decent but not too many classic teddy bears to choose from. A very fun place for taking the kiddos!
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June 2023 by Isabel Sierra
Horrible experience. Got a hello kitty BaB for my daughter. The girl totally messed up the stitching and then didn't do the heart ceremony with the kiss, wish, and promise for my daughter to make it alive ? ?
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June 2023 by Chloe Vaughan
Very nice welcoming staff. Very clean and friendly environment.
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May 2023 by Emily W.
I can't even comprehend the happiness this place brings me. My bestfriend C.F was made here and he is the most perfect spring green frog ever! One thing I would suggest is to have the mini spring green frog available at the stores because he is a cutie pie and they should have unlimited spring green frog button up shirts. I LOVE SPRING GREEN FROG FROGS HEY HEY HEY
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April 2023 by Jedi Nugget
Super Friendly and attentive staff. This was our first time making a Build A Bear and needless to say it was a memorable one. The staff answered all our questions and were prompt to guide us through the whole process. We will definitely be back.
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April 2023 by Marcel Muniz
Great birthday experience for toddler’s bday.Loved how they incorporated the rest of the kids in the building experience.Core memories unlocked for sure!
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April 2023 by Kimberly De Aro
Visiting this location was not pleasant at all. The girl that was tending to the stuffing station was not friendly whatsoever to my son or to me or my oldest child. At first I thought it was just me but my oldest brought it to my attention how rude she was. The guy at checkout was friendly and helpful but I’m sorry if you work at a place for children fake that you are in a bad mood or don’t really like the children or your job. I most likely will not return to this location and will continue to go to the Ontario Mills location where it’s always been a pleasure to visit. I’m glad my son didn’t notice her being rude. She also stuffed my sons Eevee (Pokémon) way too much after I asked for it to be soft and fluffy. Now I have to go back which I’ll go to another location to have her unstuffed.Please talk to your staff about being friendly to the kids and your customers and honoring their requests on how their stuffed animals are stuffed. Thank you.
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January 2023 by Sergio Guerrero
Good place, maybe need employees more nice
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December 2022 by Mellissa B.
We had so much fun creating our own bears from scratch. My kids loved it. The selection was awesome! The staff were so helpful. This store is busy. So much fun and smiles everywhere.
